Table
Light status | Error code | State of the product | Action | |||||
|
|
|
| |||||
Attention light is blinking. | E0 | Paper is jammed in the product. | Clear the jam. | |||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| E1 | The input tray is empty. | Load the tray. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| E2 | A door is open. | Verify that the |
|
|
|
|
|
| |||
|
|
|
|
|
| |||
|
|
|
|
|
|
|
| door is fully closed. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| E4 | The toner cartridge is very low. | Press the Start Copy button to |
|
|
|
|
|
| |||
|
|
|
|
|
| |||
|
|
|
|
|
|
|
| continue or replace the toner |
|
|
|
|
|
|
|
| cartridge. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| E5 | The toner cartridge is very low. | Replace the toner cartridge. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| H0 | The product is in | Load the correct paper type |
|
|
|
|
|
|
| mode. | and size into the input tray. |
|
|
|
|
|
|
|
| Press the Start Copy button to |
|
|
|
|
|
|
|
| continue. |
H1 | The product is processing a |
| manual duplex job. |
Load the pages into the input tray to print the second sides. Press the Start Copy button to continue.
The attention and toner lights | E3 | The print cartridge is missing or Install the print cartridge. | ||||||||
are blinking. |
| is not installed correctly. | ||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
The toner light is on.
The print cartridge has reached the end of its estimated useful life. When the supply has reached this condition, the HP Premium Protection warranty for that supply has ended.
You do not need to replace the print cartridge at this time unless print quality is no longer acceptable.
The attention and ready lights | E6 |
are on.
E7
E8
E9
The product has experienced a fatal error from which it cannot recover.
1.Turn off the product or disconnect the power cord from the product.
2.Wait 30 seconds, and then turn on the product or reconnect the power cord to the product.
3.Wait for the product to initialize.
If the error persists, contact HP customer support.
74 Chapter 8 Solve problems | ENWW |