Improve copy and scan quality ............................................................................................................................

96

Check the scanner glass for dirt and smudges .................................................................................

96

Check the paper settings ..................................................................................................................

96

Optimize for text or pictures .............................................................................................................

97

Edge-to-edge copying ......................................................................................................................

97

Clean the pickup rollers and separation pad in the document feeder .............................................

98

Improve fax image quality ..................................................................................................................................

99

Check the scanner glass for dirt or smudges ...................................................................................

99

Check the send-fax resolution setting .............................................................................................

99

Check the lightness/darkness setting ............................................................................................

100

Check the Error Correction setting .................................................................................................

100

Check the Fit-to-Page setting .........................................................................................................

101

Clean the pickup rollers and separation pad in the document feeder ...........................................

101

Send to a different fax machine .....................................................................................................

102

Check the sender's fax machine .....................................................................................................

102

Solve wired network problems .........................................................................................................................

103

Poor physical connection ................................................................................................................

103

The computer is using the incorrect IP address for the product ...................................................

103

The computer is unable to communicate with the product ...........................................................

103

The product is using incorrect link and duplex settings for the network ......................................

104

New software programs might be causing compatibility problems .............................................

104

The computer or workstation might be set up incorrectly ............................................................

104

The product is disabled, or other network settings are incorrect .................................................

104

Solve wireless network problems .....................................................................................................................

105

Wireless connectivity checklist .......................................................................................................

105

The product does not print after the wireless configuration completes ......................................

106

The product does not print, and the computer has a third-party firewall installed .....................

106

The wireless connection does not work after moving the wireless router or product .................

106

Cannot connect more computers to the wireless product .............................................................

106

The wireless product loses communication when connected to a VPN ........................................

106

The network does not appear in the wireless networks list ..........................................................

106

The wireless network is not functioning ........................................................................................

107

Perform a wireless network diagnostic test ..................................................................................

107

Reduce interference on a wireless network ...................................................................................

107

Solve fax problems ............................................................................................................................................

109

Check the hardware setup ..............................................................................................................

109

Faxes are sending slowly ................................................................................................................

110

Fax quality is poor ...........................................................................................................................

111

Fax cuts off or prints on two pages ................................................................................................

112

vi

ENWW