Control panel help system touchscreen models only | HP MFP M127fw

Control panel help system (touchscreen models only)

The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen.

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

Some Help screens include animations that guide you through procedures, such as clearing jams.

For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.

If the product alerts you of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem.

72 Chapter 8 Solve problems

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HP MFP M127fw, MFP M127fn manual Control panel help system touchscreen models only

Contents

Laserjet PRO MFP Page HP LaserJet Pro MFP M125, M126, M127, M128 Copyright and License Trademark Credits Table of contents Additional printing information HP ePrint HP ePrint software AirPrint Solve problems 102 100101 103 114 Vii Viii Product introduction Product comparison Product views Control panel overview Product comparison Product introduction Product comparison Product views Product front view Product back view Product views Control panel overview M125a, M125r, M125ra, M126a M125nw, M125rnw, M126nw Control panel overview M127fn, M128fn, M127fp, M128fp 3 4 M127fw and M128fw Control-panel Home screen touchscreen only Paper trays Supported paper sizes and types Load the input tray Supported paper sizes Size DimensionsSupported paper sizes and types Supported paper sizes Supported paper types Supported paper types Supported paper sizes and types Load the input tray Paper type Duplex mode How to load paper Load the input tray Tray adjustment for small paper sizes Enww Paper trays Print Manually print on both sides Windows How to print WindowsPrint tasks Windows Print Print tasks Windows Print Print multiple pages per sheet Windows Print Select the paper type Windows Print Additional printing information Print tasks Mac OS How to print Mac OSManually print on both sides Mac OS Select the paper type Mac OS Print multiple pages per sheet Mac OSPrint tasks Mac OS X Enww HP ePrint software Web-based printingHP ePrint Web-based printing AirPrint Set up HP Wireless Direct Printing Wireless Menu Wireless Direct Settings On/Off Print Copy Make a copy LED control panel Optimize copy quality Copy on both sides duplexCopy on both sides duplex Touchscreen control panel Enww Reduce or enlarge copies LED control panel only Scan by using the HP Scan software Windows Scan Scan by using the HP Scan software Mac OS Fax Connect the product Connect and configure the product for faxFax Connect and configure the product for fax Configure the productControl panel HP Fax Setup Wizard Windows Select Time/Date HP Fax Setup Wizard Windows Select Fax Header Select Fax Setup, and then select Fax Set-Up Utility Select Answer Mode Select Rings to Answer Select Advanced Setup, and then select Fax/Tel Ring Time Select Extension Phone Install the HP Fax software Windows, optional Send a fax Send a fax Use the keypad to enter the fax number Send a fax using the HP software WindowsSelect Start Fax Create and edit speed-dial entries Select Individual SetupCreate, edit, and delete speed-dial entries Delete speed-dial entries Select Delete Entry Manage the product Change the product connection type Windows Use HP Web Services applications touchscreen models only Touch the Enable Web Services button System tab HP Device Toolbox WindowsTab or section Description Home tab Print tab Tab or section Description Fax tab HP Device Toolbox WindowsNetworking tab Open the HP Utility HP Utility featuresHP Utility for Mac OS Click the Utility tab HP Utility for Mac OS X Product security features Set or change the product password Product security features Lock the product Configure the Sleep/Auto Off After setting Economy settingsPrint with EconoMode System Setup Energy Settings Wake/Auto On Events System Setup Energy Settings Sleep/Auto Off AfterSelect the time for the Sleep/Auto Off delay Economy settings Enable or disable the Very Low settings System Setup Supply Settings Black Cartridge Very Low Setting Replace the toner cartridge Replace the toner cartridge Close the top cover Lower the scanner assembly Solve problems Control panel help system touchscreen models only Interpret control-panel light patterns LED model only Light status Error code State of the productInterpret control-panel light patterns LED model only Light status Error code State of the product Action Are blinking Is not installed correctly Toner light is on Print information pages ConfigurationTouch the Configuration Report button Supplies status Touchscreen control panel Restore the factory-set defaults Restore the factory-set defaults Product picks up multiple sheets of paper Solve paper feed or jam problemsProduct does not pick up paper Frequent or recurring paper jams Solve paper feed or jam problems Prevent paper jams Clear jams from the input tray Clear jams from the input tray Solve problems Enww Clear jams in the toner-cartridge area Clear jams in the toner-cartridge area Close the top cover Lower the scanner assembly Clear jams in the output bin Clear jams in the output bin Solve problems Close the top cover Lower the scanner assembly Clear jams in the document feeder Clear jams in the document feeder Improve print quality Set the paper-type setting for the print jobPrint from a different software program Check the toner-cartridge status Print a cleaningImprove print quality Inspect the toner cartridge for damage Check the paper and printing environment Check the EconoMode settings Check the product environment Improve copy and scan quality Check the paper settingsCheck the scanner glass for dirt and smudges Edge-to-edge copying System Setup Paper SetupOptimize for text or pictures Improve copy and scan quality Solve problems Improve fax image quality Check the send-fax resolution settingSelect Fax Setup Check the scanner glass for dirt or smudges Select Advanced Setup, and then select Fax Resolution Check the lightness/darkness settingCheck the Error Correction setting Select the desired resolution setting, and then touch OK Check the Fit-to-Page setting Send to a different fax machine Check the senders fax machine Poor physical connection Solve wired network problemsComputer is using the incorrect IP address for the product Computer is unable to communicate with the product Computer or workstation might be set up incorrectly Product is disabled, or other network settings are incorrect Wireless connectivity checklist Solve wireless network problemsSolve wireless network problems Cannot connect more computers to the wireless product Network does not appear in the wireless networks list Perform a wireless network diagnostic test Wireless network is not functioningReduce interference on a wireless network Enww Solve fax problems Solve fax problemsCheck the hardware setup LCD control panel Increase the Fax Speed setting Solve problems Faxes are sending slowly LCD control panel Touchscreen control panel Turn on the Error Correction setting from the control panelFax quality is poor Button Touch the Setup Button Fax cuts off or prints on two pages Parts, supplies, and accessories 113 Accessories Order parts, accessories, and suppliesCustomer self-repair parts Parts, supplies, and accessories Index LED, light patterns Network problems Password, setting Network installation Networking NetworksRestoring factory-set defaults Wired network 103Page CZ172-90968* *CZ172-90968