Motorola Understanding Error Codes: Troubleshooting Error 09/10 & Fatal Error 01/82

8-2 Troubleshooting: Power-Up Error Codes

8.3Power-Up Error Codes

When the radio is turned on (power-up), the radio performs self-tests to determine if its basic electronics and software are in working order. When you turn the radio on normally, the radio performs a limited self-test. This allows the radio to achieve full power within two seconds. To allow the radio to perform a full self-test (which extends the time required to achieve full power), press and hold the top side button while turning the radio on. If the self-test is successful, you hear a chirp. If the self-test is unsuccessful, you hear a single, low-frequency tone and see an error code on the radio’s display. The radio should be sent to the depot if cycling power and reprogramming the code plug do not solve the problem. The presence of an error should prompt the user that a problem exists and that a service technician may need to be contacted.

Self-test errors are classified as either fatal or non-fatal. Fatal errors will inhibit user operation; non- fatal errors will not. Use Table 8-2to aid in understanding particular power-up error code displays.

Table 8-2. Power-Up Error Code Displays

Error	Description	Error Type	Corrective Action
Code
01/02	FLASH ROM Codeplug Checksum Error	Non-Fatal	1. Turn radio off, then on
			2. Reprogram the radio codeplug
01/12	Security Partition Checksum Error	Non-Fatal	Reprogram the security codeplug
01/20	ABACUS Tune Failure	Non-Fatal	Turn radio off, then on
01/22	Tuning Codeplug Checksum Error	Non-Fatal	Reprogram the tuning codeplug,
			then retune the radio
01/82	FLASH ROM Codeplug Checksum Error	Fatal	Reprogram the radio codeplug
01/88	External RAM failure — Note: Not a checksum	Fatal	1. Turn radio off, then on
	failure		2. Reprogram the radio codeplug
01/90	General Hardware Failure	Fatal	Turn radio off, then on
01/92	Security Partition Checksum Error	Fatal	Reprogram the security codeplug
01/A0	ABACUS IC failure	Fatal	Turn radio off, then on
01/A2	Tuning Codeplug Checksum Error	Fatal	Reprogram the tuning codeplug,
			then retune the radio
02/88	DSP RAM failure — Note: Not a checksum failure	Fatal	Turn radio off, then on
02/90	General DSP Hardware Failure (DSP startup	Fatal	Turn radio off, then on
	message not received correctly)
09/10	Secure Hardware Error	Non-Fatal	Turn the radio off, then on.
09/90	Secure Hardware Fatal Error	Fatal	Turn the radio off, then on.

Note: If more than one corrective action is listed, try the first one to see if it fixes the problem before trying the second one. If none of the actions listed fixes the problem, or if your radio displays an error code other than those shown above, send the radio to the depot.

November 11, 2004 6881094C12-A