Motorola SSETM 5000 service manual Appendix B Replacement Parts Ordering

Appendix B Replacement Parts Ordering

B.1 Basic Ordering Information

When ordering replacement parts or equipment information, the complete identification number should be included. This applies to all components, kits, and chassis. If the component part number is not known, the order should include the number of the chassis or kit of which it is a part, and sufficient description of the desired component to identify it.

Crystal orders should specify the crystal type number, crystal and carrier frequency, and the model number in which the part is used.

B.2 Transceiver Board and VOCON Board Ordering Information

When ordering a replacement transceiver board or VOCON board, refer to the applicable model chart in the front of this manual, read the transceiver board or VOCON board note, and include the proper information with your order.

B.3 Motorola Online

Motorola Online users can access our online catalog at

https://www.motorola.com/businessonline

To register for online access:

•Domestic customers: please call 800-814-0601 (U.S. and Canada).

•International customers: please go to https://www.motorola.com/businessonline and click on “Sign Up Now.”

B.4 Mail Orders

Send written orders to the following addresses:

United States and Canada Orders	U.S. Federal Government Orders:	International Orders:
(except for U.S. Federal
Government orders):	Motorola Inc.	Motorola Inc.
Motorola Inc.	U.S. Federal Government	Radio Products and
	Markets Division	Services Division*
Radio Products and	Attention: Order Processing	Attention: International
Services Division*	7230 Parkway Drive	Order Processing
Attention: Order Processing	Landover, MD 21076	2200 Galvin Drive
2200 Galvin Drive	U.S.A.	Elgin, IL 60123
Elgin, IL 60123		U.S.A.
U.S.A.

B.5 Telephone Orders

Radio Products and Services Division* (United States and Canada)

7:00 AM to 7:00 PM (Central Standard Time) Monday through Friday (Chicago, U.S.A.)

1-800-422-4210

1-847-538-8023 (International Orders)