Troubleshooting: Operational Error Codes

8-3

 

 

8.4Operational Error Codes

During radio operation, the radio performs dynamic tests to determine if the radio is working properly. Problems detected during these tests are presented as error codes on the radio’s display. The presence of an error code should prompt a user that a problem exists and that a service technician should be contacted. Use Table 8-3to aid in understanding particular operational error codes.

Table 8-3. Operational Error Code Displays

Error Code

Description

Corrective Action

 

 

 

FAIL 001

Synthesizer Out-of-Lock

1. Reprogram external codeplug

 

 

2. If 1 does not work, then send

 

 

radio to depot

 

 

 

FAIL 002

Selected Mode/Zone Codeplug

Reprogram external codeplug

 

Checksum Error

 

 

 

 

8.5Receiver Troubleshooting

Table 8-4lists the possible causes of, and corrections for, receiver problems.

Table 8-4. Receiver Troubleshooting Chart

Symptom

Possible Cause

Correction or Test

(Measurements at Room Temperature)

 

 

 

 

 

 

 

Radio Dead; Display Does Not

1.

Dead Battery

Replace with charged battery

Turn On

 

 

 

2.

Blown Fuse

Send radio to depot

 

 

3.

On/Off Switch

 

 

4.

Regulators

 

 

 

 

 

Radio Dead; Display

1.

VOCON Board

Send radio to depot

Turns On

2.

RF Board

 

 

 

 

 

 

No Receive Audio, or Receiver

Programming

1. Does the transmitted signal match the receiver

Does Not Unmute

 

 

configuration (PL, etc.)?

 

 

 

2. With the monitor function enabled, can the

 

 

 

radio be unmuted?

 

 

 

Audio Distorted or Not Loud

Synthesizer Not On

Check synthesizer frequency by measuring the

Enough

Frequency

transmitter frequency; realign if off by more than

 

 

 

±1000 Hz

 

 

 

RF Sensitivity Poor

1. Synthesizer Not On

Check synthesizer frequency by measuring the

 

Frequency

transmitter frequency; realign if off by more than

 

 

 

±1000 Hz

 

 

 

 

 

2.

Antenna Switch/

Send radio to depot

 

Connector

 

 

 

 

Radio Will Not Turn Off

VOCON Board

Send radio to depot

 

 

 

 

6881094C12-A

November 11, 2004

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Motorola SSETM 5000 Operational Error Codes, Receiver Troubleshooting, Error Code Description Corrective Action