Troubleshooting

Error Messages

If a problem has been encountered during the connection process, an error message appears on the remote telephone. Table 4-4 shows the error messages and the suggested actions to take.

Table 4-4. Error Messages

Message

Cause

Action

 

 

 

 

 

No Dial Tone

The Remote Module

Connect a regular

 

is not properly

telephone to the

 

connected to the local

telephone CO line jack,

 

telephone company.

and listen for dial tone.

 

 

Make sure the line is

 

 

properly connected to

 

 

the jack labeled Telco

 

 

Line on the Remote

 

 

Module. If there still is

 

 

no dial tone, check the

 

 

cable connection, as well

 

 

as have the local

 

 

telephone company

 

 

check the line.

 

 

 

 

Line Busy

The line that the

Verify that the correct

 

Switch Module is

telephone number has

 

connected to is

been programmed and

 

already in use.

that no one else is using

 

 

the Switch Module the

 

 

remote user is calling.

 

 

 

 

 

 

Continued on next page

4-8Issue 1 June 1998

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Lucent Technologies 1100 manual Error Messages Cause Action