Customer Support Information
xiv Issue 1 June 1998
■Ringer Equivalence Number (REN). The REN is used to
determine the number of devices that can be connected to the
telephone line. Excessive RENs on the line can result in the
devices not ringing in response to an incoming call. In most,
but not all, areas the sum of the RENs should not exceed five
(5.0). The DEFINITY Extender 1100 System REN is 2.
■Disconnection. You must also notify your local telephone
company if and when this equipment is permanently
disconnected from the line(s).
Installation and OperationalProcedures
This manual contains information about installation and operational
procedures.
■Repair Instructions. If you experience trouble because your
equipment is malfunctioning, the FCC requires that the
equipment not be used and that it be disconnected from the
network until the problem has been corrected. Repairs to this
equipment can be made only by the manufacturers, their
authorized agents, or others who may be authorized by the
FCC. In the event repairs are needed on this equipment,
contact your authorized Lucent Technologies dealer or, in the
USA only, contact the Lucent Technologies National Customer
Care Center at 1 800 242-2121.
■Rights of the Local Telephone Company. If this equipment
causes harm to the telephone network, the local telephone
company may discontinue your service temporarily. If possible,
they will notify you in advance. But if advance notice is not
practical, you will be notified as soon as possible. You will also
be informed of your right to file a complaint with the FCC.