When things don’t go right...
Troubleshooting
Problem
Possible Cause and Recommended Action
Power Supply
| Power does not | 1)The battery may not be loaded correctly (page 15). |
| turn on. | 2)The battery may be dead. Charge the battery (page 15). If the |
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| battery goes dead soon after being charged, it means the |
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| battery has reached the end of its life and needs to be |
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| replaced. Purchase a separately available rechargeable |
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| lithium ion battery. |
| The camera | 1)Power Saving may have activated (page 92). Turn power |
| suddenly powers | back on. |
| down. | 2)The battery may be dead. Charge the battery (page 15). |
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| 3)The camera’s protection function may have activated |
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| because camera temperature is too high. Turn off the camera |
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| and wait until it cools down before trying to use it again. |
| Power will not turn | Remove the battery from the camera and then reload it. |
| off. Nothing |
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| happens when a |
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| button is pressed. |
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Photo and Video Recording | ||
| Photo is not | 1)If the camera is in the PLAY mode, press [ ] (REC) to enter |
| recorded when | the REC mode. |
| the shutter button is | 2)If the flash is charging, wait until the charge operation |
| pressed. | finishes. |
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| 3)If the message “Memory Full” appears, transfer photos to |
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| your computer, delete photos you no longer need, or use a |
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| different memory card. |
| Auto Focus does | 1)If the lens is dirty, clean it off. |
| not focus properly. | 2)The subject may not be in the center of the focus frame when |
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| you compose the photo. |
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| 3)The subject you are shooting may not be a type that is |
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| compatible with Auto Focus (page 32). Use manual focus |
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| (page 54). |
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| 4)You may be moving the camera when shooting. Try shooting |
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| with Stabilizer or use a tripod. |
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| 5)You may be pressing the shutter button all the way without |
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| waiting for Auto Focus. |
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| allow enough time for Auto Focus to focus. |
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