Problem

Possible Cause and Recommended Action

A recorded photo or 1)Camera power may have been turned off before the save video was not saved. operation was complete, which will result in the photo or

video not being saved. If the battery indicator shows , charge the battery as soon as possible (page 20).

2)You may have removed the memory card from the camera before the save operation was complete, which will result in the photo or video not being saved. Do not remove the memory card before the save operation is complete.

Though available

Not enough light is reaching the subjects. Change the flash

lighting is bright,

mode setting to

 

(Forced On) for daylight synchro flash

 

the faces of people

(page 37), or adjust

EV Compensation to the + side (page 61).

in the photo are

 

 

 

dark.

 

 

 

 

 

 

Night shots come

Use the following Scene Mode scenes (page 50) when shooting

out bad.

at night.

 

 

Night Scene (for shooting night scenery only)

Night Scene Portrait (for shooting people against night scenery)

Subjects are too

Sunlight reflected by water, sand, or snow, can cause

dark when taking

underexposure of photos. Change the flash mode setting to

photos in a

 

 

(Forced On) for daylight synchro flash (page 37), or adjust

 

 

seashore or ski

 

EV

Compensation to the + side (page 61).

area.

 

 

 

 

 

 

 

Digital zoom

Time stamping may be turned on, which will cause digital zoom

(including HD

to be disabled. Turn off time stamping (page 99).

zoom) does not

 

 

 

work. The zoom

 

 

 

bar indicates zoom

 

 

 

only up to a zoom

 

 

 

factor of 12.5.

 

 

 

The image is out of

1)Focusing may not be possible because the subject is outside

focus during video

 

the focus range. Shoot within the allowable range.

recording.

2)The lens may be dirty. Clean the lens (page 99).

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