Troubleshooting

Checking the port connection

When the printer is directly connected via the PC cable and the data-in indicator does not flash or light up, the method of checking the port connection is as fol- lows.

•For a parallel port connection, port LPT 1 or LPT 2 should be set.

•For a USB port connection, port USB00 (n) *1 should be set.

*1 (n) is the number of printers connected.

Windows 95/98/Me
A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File] menu, click [Properties]. C Click the [Details] tab.

D Check the [Print to the following port] box to confirm that the correct port is se- lected.

Note

❒Due to the termination of support for Windows 95/98 by Microsoft, the supplier does not guarantee any problem/change occur.

Windows 2000
8A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File] menu, click [Properties].

C Click the [Port] tab.

D Check the [Print to the following port] box to confirm that the correct port is se- lected.

Windows XP Professional, Windows Server 2003
A Access the [Printers and Faxes] window from [Start] on the taskbar.

B Click to select the icon of the printer. Next, on the [File] menu, click [Properties].

C Click the [Port] tab.

D Check the [Print to the following port(s).] box to confirm that the correct port is selected.

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