Troubleshooting

Problems

Solutions

 

 

Alert Occurrence and Alert Re-

Alert-notification e-mail is not sent if the problem is resolved

solving are set for sending e-

before sending. However, an Alert-resolved e-mail is sent.

mail, but while no Alert Occur-

 

rence mail is received, Alert-re-

 

solved e-mail is received.

 

 

 

Alert-notification level was

If an Alert-notification e-mail, set with the earlier notification

changed, and e-mail stopped ar-

level, arrives, later e-mail will not be sent, even if the notifi-

riving.

cation level is changed after.

 

 

When no date information is in-

Make the setting for obtaining time information from the

cluded in sent e-mail, the mail

SNTP server. Refer to the Web Image Monitor's Help to the

server has a malfunction.

settings.

 

 

Printing using IEEE 802.11b

When using the optional IEEE 802.11b board, do the follow-

(wireless LAN) is slow.

ing:

 

• Transmit fewer print jobs.

 

• Make sure no other IEEE 802.11b (wireless LAN) or Blue-

 

tooth devices are in use.

 

Interference may occur with the IEEE 802.11b wireless

 

LAN interface board. Such interference may affect the

 

transmission speed and other functions.

 

• Transmissions between the client computer and the

 

printer can be blocked by obstructions. Move the printer

 

or client computer if necessary.

 

 

Note

❒If the printer is still not operating satisfactorily, contact your sales or service representative. Consult with the store where the printer was purchased for

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information about the location of sales or service representatives.

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