| Other Printing Problems |
| |
|
|
|
|
Status | Possible Causes, Descriptions, and Solutions |
|
|
|
|
|
|
The backs of printed sheets are | • When removing a jammed sheet, the inside of the printer |
|
|
blemished. | may have become dirtied. Print several sheets until they |
|
|
| come out clean. |
|
|
| • If document size is larger than paper size, e.g. A4 docu- |
|
|
| ment on B5 paper, the back of the next printed sheet may |
|
|
| be dirtied. |
|
|
|
|
|
|
If rubbed with your finger, it | The setting of the paper may not be correct. For example, al- |
|
|
smears out. | though thick paper is used, the setting for thick paper may |
|
|
| not be set. |
|
|
| • Check the paper settings of this printer. |
|
|
|
|
| |
| • Check the paper settings of the printer driver. |
|
|
| See the printer driver Help. |
|
|
| The fusing unit is deteriorated or damaged. Replace the unit. |
|
|
| For replacing the unit, Maintenance Kit (optional) is required. |
|
|
|
|
|
|
When printing on OHP trans- | The registration roller is dirty. Clean the registration roller. |
|
|
parencies, black or white dots | Contact your sales/service representatives. |
|
|
are obvious. |
|
|
|
|
|
|
|
When printing on plain paper, | The registration roller is dirty. Clean the registration roller. |
|
|
white dots are obvious. | Contact your sales/service representatives. |
|
|
|
|
|
|
PDF Direct Print is not executed | • You must install an optional hard disk drive or set the val- |
|
|
(PDF file is not printed). | ue of the [RAM Disk] in the System Menu to 2 MB or higher. |
|
|
| See “Attaching Printer Hard Disk Drive Type 8100”, Set- |
|
|
| up Guide for optional hard disk drive installation. |
|
|
| For [RAM Disk], see the “System Menu”, Software Guide. |
|
|
| • After adding a memory unit and set the value of the [RAM |
|
|
| 8 | ||
| Disk] in the System Menu to 16 MB, value of the [RAM Disk] |
| |
| returns to 0 MB if the memory unit is removed. If this hap- |
|
|
| pens, reset the value of the [RAM Disk] to 2 MB or higher. |
|
|
| For [RAM Disk], see the “System Menu”, Software Guide. |
|
|
| • When printing a PDF with a password set, set the pass- |
|
|
| word of the PDF file using the [PDF: Change PW] menu in |
|
|
| [PDF Menu] or Web Image Monitor. |
|
|
| For [PDF: Change PW], see the “PDF Menu” , Software Guide. |
|
|
| For Web Image Monitor, see Web Image Monitor Help. |
|
|
| • PDF files not allowed to be printed by the PDF file secu- |
|
|
| rity setting cannot be printed. |
|
|
|
|
|
|
As a result of printing using | Before printing, embed the font in the PDF file to be printed. |
|
|
PDF Direct Printing, characters |
|
|
|
are missing or misshapen. |
|
|
|
|
|
|
|
107