Troubleshooting
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| Status | Possible Causes, Descriptions, and Solutions |
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| Images are cut off, or excess | If you are using paper smaller than the paper size selected in |
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| pages are printed. | the application, use the same size paper as that selected in the |
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| application. If you cannot load paper of the correct size, use |
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| the reduction function to reduce the image, and then print. |
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| See the printer driver Help. |
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| The image of the printout is dif- | When [Toner saving] is checked under the [Print Quality] tab in |
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| ferent from the image on the | the printer driver's dialog box, the monochrome gradation |
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| computer's display. | may appear differently. |
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| See the printer driver Help. |
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| Photo images are coarse. | Some applications lower the resolution for making prints. |
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| Fine dot pattern does not print. | Change the [Dithering:] setting in the printer driver's dialog |
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| box. |
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| See the printer driver Help. |
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| Black gradation is not natural. | Select [Gray reproduction (Text/Line Art):] in the printer driver's |
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| dialog box. |
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| See the printer driver Help. |
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| Solid lines are printed as broken | Change the [Dithering:] setting in the printer driver's dialog |
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| lines. | box. |
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| See the printer driver Help. |
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| The print out image is missing | • Paper is damp. Use paper that has been stored properly. |
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| or partially blurred. | |
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| • Toner is almost depleted. When the “Add Toner” mes- |
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| sage appears on the display panel, replace the toner car- |
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| tridge. |
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| • Condensation may have collected. If rapid change in tem- | |
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| perature or humidity occurs, use this printer only after it |
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| has acclimatized. |
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| The whole printout is blurred. | • Paper is damp. Use paper that has been stored properly. |
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| • If you select [Toner saving] on the [Print Quality] tab in the |
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| printer properties dialog box, printing is generally less |
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| dense. |
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| See the printer driver Help. |
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| • Toner is almost depleted. When the “Toner depleted / |
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| Add Toner” message appears on the display panel, re- |
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| place the toner cartridge. |
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| • Condensation may have collected. If rapid change in tem- |
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| perature or humidity occurs, use this printer only after it |
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| has acclimatized. |
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| White streaks appear. | • Toner is almost depleted. When the “Toner depleted |
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| /Add Toner” message appears on the display panel, re- |
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| place the toner cartridge. |
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