Turn off the device after removing the printhead
After removing the printhead, turn off the device, wait about 20 seconds, and turn it on again without the printhead installed. After the device has restarted, reinsert the printhead.
Device takes a long time to print
Check the system resources
Make sure your computer has enough resources to print the document in a reasonable amount of time. If the computer meets only the minimum system requirements, documents might take longer to print. For more information on minimum and recommended system requirements, see System requirements. In addition, if the computer is too busy running other programs, documents can print more slowly.
Check the device software settings
Print speed is slower when Best or Maximum dpi is selected as the print quality. To increase the print speed, select different print settings in the device driver. For more information, see Change print settings.
Blank or partial page printed
Check for empty ink cartridges
Check the control panel or the embedded Web server (see Embedded Web server) to see which cartridge is low or empty. The Toolbox (Windows), HP Printer Utility (Mac OS), and the
Check the printhead latch
Make sure the printhead latch is properly closed.
Check the printhead
•Make sure the printhead is inserted into its correct
•Remove the printhead, and check to make sure the orange protective caps have been removed from the printhead.
Clean the printhead
Complete the printhead cleaning procedure. For more information, see Maintain the printheads.
Turn off the device after removing the printhead
Remove the printhead. Place the printhead on a sheet of paper or paper towel. Make sure the nozzle is facing up and not in contact with the paper. Turn off the device, wait
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