Contents

 

Solve printing problems

55

The device shuts down unexpectedly

55

All device lights are on or flashing

55

The device is not responding (nothing prints)

55

Device does not accept printhead

56

Device takes a long time to print

57

Blank or partial page printed

57

Something on the page is missing or incorrect

58

Placement of the text or graphics is wrong

58

Device prints half a page, then ejects the paper

59

Poor print quality and unexpected printouts

59

Poor quality printouts

60

Meaningless characters print

60

Ink is smearing

61

Ink is not filling the text or graphics completely

61

Output is faded or dull colored

61

Colors are printing as black and white

62

Wrong colors are printing

62

Printout shows bleeding colors

62

Colors do not line up properly

63

Lines or dots are missing from text or graphics

63

Solve paper-feed problems

63

A paper-feed problem is occurring

63

Solve device management problems

65

Embedded Web server cannot be opened

65

Troubleshoot installation issues

66

Hardware installation suggestions

66

Software installation suggestions

66

Solve network problems

67

Clear jams

68

Clear a jam in the device

68

Tips for avoiding jams

69

6 Control-panel lights reference

 

Interpreting control-panel lights

71

Interpreting network connector lights

76

A HP supplies and accessories

 

Order printing supplies online

77

Accessories

77

Supplies

77

Ink cartridges

77

Printheads

78

HP media

78

B Support and warranty

 

Hewlett-Packard limited warranty statement

80

Obtain electronic support

81

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HP Pro K8600 manual Control-panel lights reference, HP supplies and accessories, Support and warranty