Appendix B
To remove ink cartridges before shipment
1.Turn on the device and wait until the print carriage is idle and silent. If the device will not turn on, skip this step and go to step 2.
NOTE: If the device does not turn on, you can unplug the power cord and then manually slide the print carriage to the far right side to remove the ink cartridges.
2.Gently pull open the ink cartridge cover.
3.Remove the ink cartridges from their slots by grasping each between your thumb and forefinger and pulling it firmly toward you.
4.Place the ink cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the device unless the HP customer support call agent instructs you to.
5.Close the ink cartridge door and wait a few minutes for the print carriage to move back to its home position (on the left side).
6.Press the Power button to turn off the device.
To remove printheads before shipment
1.Open the cover.
2.If the carriage does not move to the left automatically, press and hold the 
(Resume button) until the carriage moves to the left. Wait for the carriage to stop moving, and then unplug the power cord from the printer.
86 Support and warranty
