Using Windows Refresh or Windows Reset | HP Rlve 810 G2 specs

Using Windows Refresh or Windows Reset

When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.

The Windows Reset option allows you to perform detailed reformatting of your computer, or remove personal information before you give away or recycle your computer. For more information on these features, see HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app.

Using HP Software Setup

HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system.

1.From the Start screen, type HP Software Setup.

2.Open HP Software Setup.

3.Follow the on-screen directions to reinstall drivers or select software.

78 Chapter 11 Backup and recovery

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HP Rlve 810 G2 manual Using Windows Refresh or Windows Reset, Using HP Software Setup

Contents

User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Multimedia Vii Security Support 101 Welcome Finding information Resources For information about Finding information Enww Getting to know your computer Right Getting to know your computer Left Display Display Top TouchPad Lights Keys Fn key Bottom See Using a USB device on Rear Connecting to a network Connecting to a wireless networkUsing the wireless controls Using the wireless button Using operating system controls Using a WlanUsing an Internet service provider Configuring a wireless router Setting up a WlanProtecting your Wlan Using HP Mobile Broadband select models only Connecting to a Wlan Inserting and removing a SIM Using GPS select models only Using Bluetooth wireless devices select models only Connecting to a wired network Connecting to a local area network LAN Enww Enww Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Turning the TouchPad off and on Tapping Scrolling Finger pinch zoom Rotating select models only Finger clickEdge swipes select models only Right-edge swipe Top-edge swipe Using Windows shortcut keys Using the keyboardIdentifying the hot keys Using keypads Hot key combination Using the embedded numeric keypad Using an optional external numeric keypad Turning the embedded numeric keypad on and off Enww Using the media activity controls Connecting speakersMultimedia Audio Adjusting the volume Connecting headphonesConnecting a microphone Connecting headphones and microphones Webcam select models only Video DisplayPort Power management Shutting down the computer Setting power options Using power-saving statesIntel Rapid Start Technology select models only Initiating and exiting Sleep Setting password protection on wakeup Using the power meter and power settingsEnabling and exiting user-initiated Hibernation Using battery power Finding additional battery information Using Battery Check Displaying the remaining battery chargeMaximizing battery discharge time Managing low battery levels Inserting or removing the battery Inserting a battery Conserving battery power Storing a user-replaceable battery select models only Disposing of a user-replaceable battery select models only Using external AC powerReplacing a user-replaceable battery select models only Testing an AC adapter Enww External cards and devices Using memory card readers select models onlyInserting a memory card Using a USB device Removing a memory card Connecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Drives Handling drives Removing or replacing the service door Using hard drivesRemoving the service door Replacing the service door Replacing or upgrading the hard drive Installing a hard drive Removing the hard drive Using Disk Cleanup Using Disk DefragmenterImproving hard drive performance Enww Security Protecting the computer Using passwords Setting passwords in Windows Setting passwords in Computer Setup Managing a Bios administrator password Managing a Computer Setup DriveLock password Entering a Bios administrator password Setting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Using Computer Setup Automatic DriveLock Entering an Automatic DriveLock password Using firewall software Using antivirus softwareRemoving Automatic DriveLock protection Installing critical security updates Using HP Client Security Installing an optional security cable Maintenance Adding or replacing memory modules Enww Cleaning your computer Cleaning procedures Cleaning the display All-in-Ones or NotebooksCleaning the sides or cover Cleaning the TouchPad, keyboard, or mouse Updating programs and drivers Using SoftPaq Download Manager Enww Performing a system recovery Backup and recoveryBacking up your information Using the Windows recovery tools Click Backup and Recovery Using f11 recovery tools Using Windows operating system media purchased separately Using Windows Refresh or Windows Reset Using HP Software Setup Starting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Determining the Bios version Updating the BiosDownloading a Bios update Enww Using MultiBoot About the boot device orderChoosing MultiBoot preferences Setting a new boot order in Computer Setup Setting a MultiBoot Express prompt Dynamically choosing a boot device using the f9 promptEntering MultiBoot Express preferences Using HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics Uefi to a USB device Enww Support Contacting support Labels Labels Enww Specifications Input power Input Power Rating Operating environment Enww Traveling with the computer Enww Troubleshooting Troubleshooting resourcesResolving issues Computer is unable to start up Computer screen is blank Software is functioning abnormallyComputer is on but not responding Computer is unusually warm An external device is not working Wireless network connection is not workingDisc does not play Movie is not visible on an external display Electrostatic discharge Appendix C Electrostatic discharge Symbols/Numerics Index Jacks SIM Enww