Using f11 recovery tools

77

 

Using Windows operating system media (purchased separately)

77

 

Using Windows Refresh or Windows Reset

78

 

Using HP Software Setup

78

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

79

Using Computer Setup

79

 

Starting Computer Setup

79

 

Navigating and selecting in Computer Setup

79

 

Restoring factory settings in Computer Setup

80

 

Updating the BIOS

81

 

Determining the BIOS version

81

 

Downloading a BIOS update

81

Using MultiBoot

83

 

About the boot device order

83

 

Choosing MultiBoot preferences

83

 

Setting a new boot order in Computer Setup

83

 

Dynamically choosing a boot device using the f9 prompt

84

 

Setting a MultiBoot Express prompt

84

 

Entering MultiBoot Express preferences

84

Using HP PC Hardware Diagnostics (UEFI)

85

 

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

85

13 Support

.........................................................................................................................................................

87

Contacting support

87

Labels

88

14 Specifications

91

Input power

92

Operating environment

93

Appendix A

Traveling with the computer

95

Appendix B

Troubleshooting

97

Troubleshooting resources

97

Resolving issues

97

 

The computer is unable to start up

97

 

The computer screen is blank

98

 

Software is functioning abnormally

98

 

The computer is on but not responding

98

ENWW

ix

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HP Rlve 810 G2 manual Support