Using HP PC Hardware Diagnostics Uefi | HP Rlve 810 G2 manual

●To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter.

●To prevent the computer from defaulting to the current MultiBoot setting, press any key before the allotted time expires. The computer will not start until you select a boot device and press enter.

●To allow the computer to start according to the current MultiBoot settings, wait for the allotted time to expire.

Using HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

To start HP PC Hardware Diagnostics UEFI:

1.Turn on or restart the computer, quickly press esc, and then press f2.

The BIOS searches three places for the diagnostic tools, in the following order: a. Connected USB drive

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 85.

b.Hard drive

c.BIOS

2.When the diagnostic tool opens, click the type of diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test, press esc.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.

1.Go to http://www.hp.com.

2.Click Support & Drivers, and then click the Drivers & Downloads tab.

3.Enter the product name in the text box, and then click Go.

4.Select your computer model, and then select your operating system.

5.In the Diagnostic section, click HP UEFI Support Environment.

– or –

Click Download, and then select Run.

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HP Rlve 810 G2 manual Using HP PC Hardware Diagnostics Uefi, Downloading HP PC Hardware Diagnostics Uefi to a USB device

Contents

User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Multimedia Vii Security Support 101 Welcome Resources For information about Finding information Finding information Enww Right Getting to know your computer Getting to know your computer Left Display Display TouchPad Top Lights Fn key Keys Bottom Rear See Using a USB device on Using the wireless button Connecting to a networkConnecting to a wireless network Using the wireless controls Using an Internet service provider Using a WlanUsing operating system controls Protecting your Wlan Setting up a WlanConfiguring a wireless router Connecting to a Wlan Using HP Mobile Broadband select models only Inserting and removing a SIM Using Bluetooth wireless devices select models only Using GPS select models only Connecting to a local area network LAN Connecting to a wired network Enww Enww Using the TouchPad and gestures Using pointing devicesSetting pointing device preferences Tapping Turning the TouchPad off and on Finger pinch zoom Scrolling Edge swipes select models only Finger clickRotating select models only Right-edge swipe Top-edge swipe Identifying the hot keys Using the keyboardUsing Windows shortcut keys Hot key combination Using keypads Using the embedded numeric keypad Turning the embedded numeric keypad on and off Using an optional external numeric keypad Enww Audio Using the media activity controlsConnecting speakers Multimedia Connecting headphones and microphones Adjusting the volumeConnecting headphones Connecting a microphone Video Webcam select models only DisplayPort Shutting down the computer Power management Initiating and exiting Sleep Setting power optionsUsing power-saving states Intel Rapid Start Technology select models only Enabling and exiting user-initiated Hibernation Using the power meter and power settingsSetting password protection on wakeup Finding additional battery information Using battery power Managing low battery levels Using Battery CheckDisplaying the remaining battery charge Maximizing battery discharge time Inserting a battery Inserting or removing the battery Storing a user-replaceable battery select models only Conserving battery power Replacing a user-replaceable battery select models only Using external AC powerDisposing of a user-replaceable battery select models only Testing an AC adapter Enww Inserting a memory card Using memory card readers select models onlyExternal cards and devices Removing a memory card Using a USB device Removing a USB device Using optional external devicesConnecting a USB device Using optional external drives Handling drives Drives Removing the service door Using hard drivesRemoving or replacing the service door Replacing or upgrading the hard drive Replacing the service door Removing the hard drive Installing a hard drive Improving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Enww Protecting the computer Security Setting passwords in Windows Using passwords Managing a Bios administrator password Setting passwords in Computer Setup Entering a Bios administrator password Managing a Computer Setup DriveLock password Setting a DriveLock password Removing DriveLock protection Entering a DriveLock passwordChanging a DriveLock password Entering an Automatic DriveLock password Using Computer Setup Automatic DriveLock Removing Automatic DriveLock protection Using antivirus softwareUsing firewall software Using HP Client Security Installing critical security updates Installing an optional security cable Adding or replacing memory modules Maintenance Enww Cleaning your computer Cleaning the TouchPad, keyboard, or mouse Cleaning proceduresCleaning the display All-in-Ones or Notebooks Cleaning the sides or cover Updating programs and drivers Using SoftPaq Download Manager Enww Backing up your information Backup and recoveryPerforming a system recovery Click Backup and Recovery Using the Windows recovery tools Using Windows operating system media purchased separately Using f11 recovery tools Using HP Software Setup Using Windows Refresh or Windows Reset Navigating and selecting in Computer Setup Using Computer SetupStarting Computer Setup Restoring factory settings in Computer Setup Downloading a Bios update Updating the BiosDetermining the Bios version Enww Setting a new boot order in Computer Setup Using MultiBootAbout the boot device order Choosing MultiBoot preferences Entering MultiBoot Express preferences Dynamically choosing a boot device using the f9 promptSetting a MultiBoot Express prompt Downloading HP PC Hardware Diagnostics Uefi to a USB device Using HP PC Hardware Diagnostics Uefi Enww Contacting support Support Labels Labels Enww Specifications Input Power Rating Input power Operating environment Enww Traveling with the computer Enww Computer is unable to start up TroubleshootingTroubleshooting resources Resolving issues Computer is unusually warm Computer screen is blankSoftware is functioning abnormally Computer is on but not responding Disc does not play Wireless network connection is not workingAn external device is not working Movie is not visible on an external display Electrostatic discharge Appendix C Electrostatic discharge Index Symbols/Numerics Jacks SIM Enww