11 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you contact HP:

•Technical support registration number (if applicable)

•Service agreement ID (SAID)

•Product serial number

•Product model name and number

•Product identification number

•Applicable error message

•Add-on boards or hardware

•Third-party hardware or software

•Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

•See the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/ en/wwcontact_us.html).

For HP technical support:

•In the United States, for contact options see the Contact HP United States webpage (http:// welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:

—Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.

—If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website (http://www.hp.com/hps).

•In other locations, see the Contact HP worldwide (in English) webpage (http:// welcome.hp.com/country/us/en/wwcontact_us.html).

Subscription service

HP recommends you register your product at the Subscriber's Choice for Business website: http:// www.hp.com/united-states/subscribe/gateway

After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources.

Documentation feedback

HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to http://www.hp.com/bizsupport/feedback/ww/webfeedback.html.

Include the document title and manufacturing part number. All submissions become the property of HP.

Related information

Documents

•HP-UX Software Assistant Administration Guide

•Dynamic Root Disk Administrator's Guide

Contacting HP 91