16 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you contact HP:

•Technical support registration number (if applicable)

•Product serial number

•Product model name and number

•Product identification number

•Applicable error message

•Add-on boards or hardware

•Third-party hardware or software

•Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

•See the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/ en/wwcontact_us.html).

For HP technical support:

•In the United States, for contact options see the Contact HP United States webpage (http:// welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:

◦Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.

◦If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, see the HP website (http://www.hp.com/hps).

•In other locations, see the Contact HP worldwide (in English) webpage (http:// welcome.hp.com/country/us/en/wwcontact_us.html).

Documentation feedback

HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to docsfeedback@hp.com.

Include the document title and manufacturing part number. All submissions become the property of HP.

Related information

Documents

The following documents are available on the HP Support Center (HPSC) http://www.hp.com/ go/hpsc and HP-UX core documents page www.hp.com/go/hpux-core-docs.

The Ignite-UX documents page is www.hp.com/go/ignite-ux-docs and the HP-UX Software Deployment documents page is www.hp.com/go/sw-deployment-docs.

•Ignite-UX Quick Start Guide

•Ignite-UX Reference

224 Support and other resources

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HP UX System Management Software manual Support and other resources, Contacting HP, Related information
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UX System Management Software specifications

HP-UX System Management Software is a robust suite of tools designed to facilitate the administration and management of HP's Unix-based operating system, HP-UX. As organizations increasingly rely on mission-critical applications, the need for a reliable and efficient management solution becomes paramount. HP-UX provides a comprehensive understanding of system performance, resource utilization, and enterprise-wide configuration, all while maintaining high availability and security.

One of the key features of HP-UX System Management Software is its Advanced System Administrator Toolkit. This toolkit includes a wide array of utilities that streamline daily administrative tasks such as monitoring system performance, managing user accounts, and configuring system settings. Tools such as Glance provide real-time monitoring of system resources, enabling administrators to identify bottlenecks and optimize performance.

The software also boasts an advanced security framework, including features such as Role-Based Access Control (RBAC) and Secure Shell (SSH) for secure data transmission. Security patches and updates can be managed through HP’s Service Pack for HP-UX, which provides a streamlined method for maintaining system integrity and compliance with various regulatory standards.

Another notable aspect is the extensive support for virtualization technologies. HP-UX supports HP’s Integrity Virtual Machines (IVMs) and vPars, allowing administrators to create multiple isolated environments on a single physical server. This not only enhances resource utilization but also improves disaster recovery planning by enabling easier backup and restore processes.

For storage management, HP-UX offers tools that enable easy setup and management of Logical Volume Managers (LVM). This allows simplified disk space allocation and management, ensuring that critical applications have the necessary resources without manual intervention.

Furthermore, HP-UX is designed with compatibility in mind, supporting a wide range of third-party applications and frameworks. Integration with management platforms like HP System Insight Manager enhances the ability to monitor and manage systems from a centralized perspective, providing alerts and reports that help in proactive decision-making.

In summary, HP-UX System Management Software delivers a streamlined approach to system administration, focusing on performance, security, and ease of management. Its advanced features, combined with an emphasis on virtualization and storage management, make it a powerful tool for organizations seeking reliability and efficiency in their Unix-based environments. As businesses continue to evolve, tools like HP-UX will remain crucial for ensuring consistent performance and operational excellence.
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