16 Support and other resources

Contacting HP

Before you contact HP

Be sure to have the following information available before you contact HP:

•Technical support registration number (if applicable)

•Product serial number

•Product model name and number

•Product identification number

•Applicable error message

•Add-on boards or hardware

•Third-party hardware or software

•Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

•See the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/ en/wwcontact_us.html).

For HP technical support:

•In the United States, for contact options see the Contact HP United States webpage (http:// welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:

◦Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.

◦If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, see the HP website (http://www.hp.com/hps).

•In other locations, see the Contact HP worldwide (in English) webpage (http:// welcome.hp.com/country/us/en/wwcontact_us.html).

Documentation feedback

HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to docsfeedback@hp.com.

Include the document title and manufacturing part number. All submissions become the property of HP.

Related information

Documents

The following documents are available on the HP Support Center (HPSC) http://www.hp.com/ go/hpsc and HP-UX core documents page www.hp.com/go/hpux-core-docs.

The Ignite-UX documents page is www.hp.com/go/ignite-ux-docs and the HP-UX Software Deployment documents page is www.hp.com/go/sw-deployment-docs.

•Ignite-UX Quick Start Guide

•Ignite-UX Reference

224 Support and other resources