User Manual - Configuration Guide (Volume 3)
Versatile Routing Platform Chapter 1
DDR Configuration
1-80
1) Hardware
z Whether modem is connected correctly.
z Whether modem is initialized correctly, whether it is set as non-automatic answer.
Refer to Modem section of this manual for details.
z Whether the telephone line is connected correctly.
6) Software
z If the interface is synchronous/asynchronous, it is not set as asynchronous mode.
z The modem in and modem out commands are not configured.
z DDR is not enabled.
Fault 3: when the Modem is connected, the opposite party still cannot be pinged
through.
Troubleshooting: the cause may be one of the followings:
z Whether the encapsulation of two ends is consistent.
z If encapsulation ppp is used, whether the authentication is c onfigured correctly at
both ends.
z DDR is not enabled.
z The receiving end is c onfigured with dialer map, but there is no dialer map
matching the calling end.
1.8.3 Troubleshooting with DDR Debugging Information

I. How to acquire DDR debugging information

Execute the following commands in privileged user mode, to see DDR debugging
information:
Quidway# debug dialer event
Quidway# debug dialer packet
Quidway(config)# logging on

II. The debugging information displayed when DDR can interwork with the

opposite end

Information displayed at the calling end:
DDR try to find routing to 100.1.1.2 on interface Serial0
DDR it is an interesting packet
DDR Find a dialer map matching the address
DDR Try to find a free channel to dial 8810052 on the interface
DDR Dialing 8810052 on interface Serial0 of interface Serial0
DDR Enqueue this packet
DDR try to find routing to 100.1.1.2 on interface Serial0
DDR it is an interesting packet
DDR Find a dialer map matching the address
DDR A link is connecting by this dialer map, waiting this link
DDR Enqueue this packet
DDR try to find routing to 100.1.1.2 on interface Serial0
DDR it is an interesting packet
DDR Find a dialer map matching the address
DDR A link is connecting by this dialer map, waiting this link
DDR Enqueue this packet
DDR try to find routing to 100.1.1.2 on interface Serial0
DDR it is an interesting packet
DDR Find a dialer map matching the address