Additional Information

Symptom

Check these items

 

 

Screen image is not centered

• Press button (page 5).

 

or sized properly

• Adjust the size or centering (page 7).

 

 

 

 

 

 

Some video modes do not fill the screen to the edges. This problem tends to occur with

 

 

 

 

 

 

certain graphic boards.

 

 

 

 

 

 

 

 

 

Edges of the image are

• Adjust the geometry (page 8).

 

curved

 

 

 

 

 

 

 

 

 

 

White lines show red or blue • Adjust the convergence (page 10).

 

shadows at edges

 

 

 

 

 

 

 

 

 

 

 

Picture is fuzzy

• Adjust the contrast and brightness (page 6).

 

 

 

 

 

 

• Degauss the monitor (page 11).

 

 

 

 

 

 

If you place equipment which generates a magnetic field, such as a loudspeaker, near

 

 

 

 

 

 

the monitor, or you change the direction of the monitor, color may lose uniformity.

 

 

 

 

 

 

The degauss function demagnetizes the metal frame of the CRT to obtain a neutral

 

 

 

 

 

 

field for uniform color reproduction. If a second degauss cycle is needed, allow a

 

 

 

 

 

 

minimum interval of 20 minutes for the best result.

 

 

 

 

 

 

• If red or blue shadows appear along the edges of images, adjust the convergence

 

 

 

 

 

 

(page 10).

 

 

 

 

 

 

• Select MOIRE ADJUST and adjust the moire cancellation effect (page 12).

 

 

 

 

 

 

 

 

Picture bounces or has wavy • Isolate and eliminate any potential sources of electric or magnetic fields. Common

 

oscillations

causes for this symptom are electric fans, fluorescent lighting, or laser printers.

 

 

 

 

 

 

• If you have another monitor close to this monitor, increase the distance between them

EN

 

 

 

 

 

to reduce the interference.

 

 

 

 

 

 

• Try plugging the monitor into a different AC outlet, preferably on a different circuit.

 

 

 

 

 

 

 

 

 

 

 

 

• Try the monitor on a different computer in a different room.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture is flickering

• Set the refresh rate on the computer to obtain the best possible picture by referring to

 

 

 

 

 

 

 

your computer’s manual.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Picture appears to be

• Eliminate the use of video cable extensions and/or video switch boxes if this symptom

 

ghosting

occurs. Excessive cable length or a weak connection can produce this symptom.

 

 

 

 

 

 

 

 

 

Wavy or elliptical (moire)

• Select MOIRE ADJUST and adjust the moire cancellation effect (page 12).

 

pattern is visible

The moire may be modified depending on the connected computer.

 

 

 

 

 

 

• Change your desktop pattern. Due to the relationship between resolution, monitor dot

 

 

 

 

 

 

pitch and the pitch of some image patterns, certain screen backgrounds sometimes

 

 

 

 

 

 

show moire.

 

 

 

 

 

 

 

 

 

Two fine horizontal lines

• These wires stabilize the vertically striped aperture grille (page 16). This aperture grille

 

(wires) are visible

allows more light to pass through to the screen giving the Trinitron CRT more color

 

 

 

 

 

 

and brightness.

 

 

 

 

 

 

 

 

 

IMAGE RESTORATION

• Before using this function, the monitor must be in normal operation mode (green

 

function does not operate

power indicator on) for at least 30 minutes. For more information on using the IMAGE

 

 

 

 

 

 

RESTORATION function, see “Restoring the color” on page 13.

 

 

OPT I ON

 

 

 

 

 

 

 

• Adjust the computer’s power saving settings to keep the monitor in normal operation

 

 

 

AVA I L AB L E

 

 

 

 

 

 

 

mode for more than 30 minutes.

 

 

 

A F T ER

 

 

 

 

 

WARM– UP

 

 

• The monitor may gradually lose its ability to perform this function due to the natural

 

 

 

 

 

 

 

 

 

 

 

 

aging of the picture tube.

 

 

 

 

 

 

 

 

 

COLOR

 

 

 

 

 

 

 

RETURN

 

 

 

 

 

 

 

 

 

 

 

 

Hum is heard right after the • When the power is turned on, the auto-degauss cycle is activated. While the auto-

power is turned ondegauss cycle is activated, a hum may be heard. The same hum is heard when the monitor is manually degaussed. This is not a malfunction.

• If the problem persists, call the IBM HelpCenter. In the US. call 1-800-772-2227

In Canada call 1-800-565-3344

Note the model name and the serial number of your monitor. Also note the make and name of your computer and graphic board.

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