IBM V-CAN Contacts, Cash Assistance TANF, Food Stamp and Health Coverage, Hoosier Healthwise

INDIANA ELIGIBILITY MODERNIZATION

Voluntary Community Assistance Network (V-CAN)

V-CAN Contacts

Public Assistance Contacts

Cash Assistance (TANF), Food Stamp and Health Coverage

To apply for and manage Cash Assistance (TANF), Food Stamps and Health Coverage:

ƒToll-free Call Center: 1-800-403-0864

ƒService Center FAX: 1-800-403-0864 (same as toll-free number)

ƒTTY calls to Call Center: 1-800-743-3333

ƒOnline Application: www.in.gov/fssa, click “Apply for Benefits/Manage your Benefits”

ƒV-CAN website: www.in.gov/fssa, click “Eligibility Modernization” and “Communications”

ƒV-CAN Questions and Comments: email vcan@us.ibm.com

Healthy Indiana Plan (HIP)

To request an application or receive information about benefit plan choices:

ƒHIP Call Center: 1-877-GET-HIP-9

ƒHIP website: www.HIP.IN.gov

Hoosier Works Electronic Benefit Transfer (EBT) Cards

To request EBT card balance or other detailed EBT information:

ƒEBT Help Desk: 1-877-768-5098

Hoosier Healthwise

To receive Hoosier Healthwise and benefit plan/medical provider choices:

ƒHoosier Healthwise toll-free number: 1-800-889-9949

Indiana Office of Medicaid Policy and Planning (OMPP)

To find out Medicaid enrollment status or receive other provider information:

ƒIndiana Medicaid website: www.indianamedicaid.com

Indiana Public Health and Assistance Helpline

To report a concern or compliment about the local DFR office or Service Center (for clients in regions where eligibility modernization is implemented):

ƒ Indiana Public Health and Assistance Helpline: 1-877-246-3243

V-CAN User Guide 31 vcan@us.ibm.com