IBM xSeries 330 manual Error symptoms

Models: xSeries 330

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Error Code/Symptom

 

FRU/Action

 

 

 

 

217-XXX-001

(Failed BIOS Fixed Disk

1.

Fixed Disk 2

test)

 

2.

System Board

Note: If RAID is configured, the fixed

 

 

disk number refers to the RAID

 

 

logical array

 

 

 

 

 

 

264-XXX-0NN

(Failed Tape Drive

1.

Tape Cartridge, if user executed the Read/Write Tape Drive test

test)

 

 

(failure code of XXX = 256)

 

 

2.

SCSI or Power Cable connected to tape drive with SCSI ID NN.

 

 

3.

Tape Drive with SCSI ID NN. (Refer to the Help and Service

 

 

 

Information appendix of the tape drive’s User Guide.)

 

 

4.

System Board or SCSI Controller. (Run SCSI Controller Diagnostic to

 

 

 

determine if the SCSI bus is functioning properly.)

 

 

 

 

264-XXX-999

(Errors on multiple tape

1.

See error messages/text in the PC Doctor error log for detailed

drives, see error text for more info)

 

information on each individual tape drive error.

 

 

 

 

301-XXX-000

(Failed Keyboard test)

1.

Keyboard

 

 

2.

System Board

 

 

 

 

405-XXX-000

(Failed Ethernet test

1.

Verify that Ethernet is not disabled in BIOS.

on controller on the System Board)

2.

System Board

 

 

 

 

 

 

405-XXX-A0N

(Failed Ethernet test on

1.

For A=0, system board

adapter in slot A)

 

2.

For A >0, adapter in PCI slot A

 

 

 

 

 

 

415-XXX-000

(Failed Modem test)

1.

Cable

 

 

 

Note: Ensure modem is present and attached to server.

 

 

2.

Modem

 

 

3.

System Board

 

 

 

 

 

 

 

Error symptoms

 

 

 

 

 

Error Symptom

 

FRU/Action

 

 

 

CD is not working properly.

1.

Clean the CD.

 

 

2.

Run CD-ROM diagnostics

 

 

3.

CD-ROM Drive

 

 

 

CD-ROM drive tray is not working.

1.

Insert the end of a paper clip into the manual tray-release opening.

(The server must be powered-on)

2.

Run CD-ROM diagnostics

 

 

 

 

3.

CD-ROM Drive

 

 

 

CD-ROM drive is not recognized.

1.

Run Configuration/Setup, enable primary IDE channel.

 

 

2.

Check cables and jumpers.

 

 

3.

Check for correct device driver.

 

 

4.

Run CD-ROM diagnostics

 

 

5.

CD-ROM Drive

 

 

6.

System Board

 

 

 

 

Chapter 7. Symptom-to-FRU index 89

Page 97
Image 97
IBM xSeries 330 manual Error symptoms