Troubleshooting guide
If a problem occurs while you are using the remote controller, first try to operate the controls on the front panel of the
POWER
Power shuts off immediately after power on.
•Amplifier protection circuitry has been activated.
➞Remove the power cord from outlet immedi- ately. Contact your Integra/Onkyo service cen- ter.
No power.
•Power cord is disconnected.
➞Connect power cord.
•External noise in the affecting the internal micro- computer.
➞Turn the power button off and then on again or remove the power cord from the outlet and then plug it in again.
•Internal fuse is blown.
➞Contact your Integra/Onkyo Service Center.
Power turns on but no sound.
•“Muting” is displayed.
➞Press the MUTING button on the remote control- ler to turn it off.
•Bad connections or wiring.
➞Check connections, speaker cables, etc.
•Amplifier protection circuitry has been activated.
➞Contact your Integra/Onkyo Service Center.
The sound of the playback source is not heard.
•Input selector is not set properly.
➞Set to correct input source.
•Headphones are connected.
➞Lower volume and then disconnect head- phones.
SPEAKERS
No sound from the center speaker, or at very low volume.
•Speaker cable is not connected.
➞Check the connection between the amplifier and the speaker.
•Listening mode is set to Stereo or Direct.
➞Set the Listening mode to any mode other than Stereo or Direct. The output to the center speaker may differ depending on the listening mode.
•CENTER level is set to minimum.
➞Set the CENTER level to the appropriate volume.
•CENTER SPEAKER is set to “None.”
➞Set CENTER SPEAKER to “Large” or “Small.”
No sound or very low volume from subwoofer
•Subwoofer is set to “No.”
➞Check the speaker setting.
•Subwoofer speakers output level setting is improper.
➞Check the output level of the Subwoofer using the test tone.
Low frequency humming is heard
•Not properly grounded.
➞Check outer conductor of input plugs.
•Turntable motor is not properly grounded.
➞Check for proper ground connection.
•Audio connection cables on the rear panel are connected incorrectly.
➞Adjust the placement of the cable to reduce hum.
Howling is heard when the volume is turned up.
•Turntable and speakers are located too close to- gether.
➞ Move them farther apart.
Rough or scratchy sound is heard. High range is not clear.
•The needles of turntable is dirty or worn, or a prob- lem exists with a connected component.
➞Refer to the instruction of the connected com- ponents and check for problem.
•Treble control too high.
➞Turn treble down.
68
