Integra DTR-9.1 appendix Troubleshooting guide

Models: DTR-9.1

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Troubleshooting guide

Remote controller is not pointed at the remote sen- sor of the DTR-9.1.

Point the remote controller at the remote sensor of the DTR-9.1.

Remote controller is too far from the DTR-9.1.

Operate the remote controller within 16 feet (5 meters).

Remote controller is functioning in a different mode

Press the AUDIO MODE button.

OTHER

LATE NIGHT function cannot be used.

Playback source is not Dolby Digital encoded.

Check that the DOLBY DIGITAL indicator lights up on the display.

LFE LEVEL function cannot be used.

Playback source is not Dolby Digital, DTS, or MPEG encoded.

Check that the DOLBY DIGITAL, DTS, or MPEG in- dicator lights up on the display.

For digital sources, sound is sometimes not output depending on media type.

Format of digital input source is fixed. Other digital formats will not be output.

Set Digital Format to “Auto” in the Digital Setup sub-menu of the Input Setup menu.

For DTS and MPEG sources, noises or incorrect starts occur when the digital source is played.

Digital Format settings is incorrect.

Try setting Digital Format to the same as the input source in the Digital Setup sub-menu of the Input Setup menu.

Operation of fan is heard.

DTR-9.1 is equipped with internal ventilation fan to prevent overheating. This is not a malfunction.

OSD menu settings cannot be changed.

The settings are locked.

Unlock the settings in the OSD menu: About Lock Setup Unlocked.

Cinema Re-EQ function cannot be used.

Listening mode is set to “Theater-Dimensional” or “Direct.”

See table on page 45.

Parameter cannot be set for Front Effect, Reflect Level, Reverb Level, Room Size, etc.

Parameter may not be able to be set depending on the listening mode.

See table on page 45.

Multichannel audio is not output.

To listen to multichannel audio, “Yes” must be se- lected in the Multichannel sub-menu in the Input Setup menu.

Check that the component is connected to the MULTI CHANNEL INPUT port and check the OSD Menu settings.

Cannot change OSD Menu settings.

OSD Menu is locked so that it cannot be changed.

Set “Unlocked” at the Lock Setup sub-menu in the About menu.

Components in remote zone (Zone 2) do not operate properly.

Components are incorrectly connected.

Check connections.

Objects are interfering with remote controller sig- nals.

Move inferring objects away from path of re- mote controller signals.

Components do not operate from the remote zone (Zone 2)

Improper connection.

Check connections.

Something is blocking the remote sensor.

Move the obstacle.

Sound for a digital source turns on and off depending on the media being played.

Digital input format is fixed, so other formats are not played.

Set “Auto” in the OSD menu: Input Setup Digi- tal Setup Digital Format Auto.

When playing digital sources such as DTS and MPEG sources, noise is heard or the beginning is cut off.

Set the format type in the OSD menu: Input Setup Digital Setup Digital Format.

Also refer to the respective instruction manuals of the compact disc player, DVD player, video cassette recorder, TV monitor, etc., that compose your entertainment system.

Since the unit contains a microcomputer to provide advanced functions, it may malfunction due to exter- nal noise or static electricity. If this happens, press the POWER switch on the unit and then press it in again af- ter about five seconds.

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Integra DTR-9.1 appendix Troubleshooting guide