Usability Survey

Please complete the survey below to evaluate this manual. Your participation in the evaluation assists in the development of effective and usable manuals for our customers. The survey is also available online: http://www.invacare.com/TechnicalDocumentSurvey.

1.Please indicate your primary involvement with the product (Choose one):

￿ Product User/Owner

￿ Product Service Technician

￿ User Assistant

￿ Health Care Provider

￿ Product Dealer

￿ Other (Please specify):

___________________________________________________________

2.Please indicate which product manual you are evaluating:

___________________________________________________________

3.Evaluate the content:

 

YES

NO

 

 

 

After reading this document, do you have a better understanding of

￿

￿

how to use the product?

 

 

Do you have a better understanding of any limitations on the use of

￿

￿

this product?

 

 

Is there any irrelevant information?

￿

￿

Is the Table of Contents useful?

￿

￿

Does any information seem inaccurate/misleading?

￿

￿

Do you understand that misuse of the product can cause injury or

￿

￿

damage?

 

 

Explain:

___________________________________________________________

___________________________________________________________

4. Evaluate the Warnings/Cautions:

 

 

 

YES

NO

 

 

 

Are there any warnings/cautions that you do not understand?

￿

￿

Are there too many warnings/cautions?

￿

￿

Are there warnings/cautions that you feel do not apply to this product? ￿

￿

Explain:

___________________________________________________________

___________________________________________________________

5.Evaluate the style:

YES NO

 

 

 

Is anything hard to locate/follow?

￿

￿

Are any headings missing/confusing?

￿

￿

Are there too many headings?

￿

￿

Should any material be a bulleted list or checklist instead of numbered

￿

￿

steps or a paragraph?

 

 

Is there material that might be clarified by a visual?

￿

￿

Explain:

___________________________________________________________

___________________________________________________________

6. Evaluate the illustrations:

 

 

 

YES

NO

 

 

 

Are the illustrations useful?

￿

￿

Do the illustrations need more or less detail?

￿

￿

Is the number/size of illustrations adequate?

￿

￿

Explain:

___________________________________________________________

___________________________________________________________

7.Do you have suggestions for other ways of making this document easier to use?

Yes ￿ No ￿

Explain:

___________________________________________________________

Thank you for completing this survey. If you have any questions or we may be of assistance to you, please feel free to contact us. Send your survey to:

Invacare Technical Writing Department Invacare Corporation

One Invacare Way

Elyria, OH 44035

TechnicalWriting@invacare.com, FAX 440-329-6975

Part No. 1171914

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Invacare® Matrx® MX1

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Invacare IMX1 user manual Usability Survey