Troubleshooting

Editing/Copying

Unable to dub to a Blu-ray recorder.

Dubbing cannot be performed by connecting this unit to a Blu-ray record- er with a USB cable. Connect and dub using the supplied AV cable.

CREATE DVD menu does not disappear.

While the USB cable is connected, the “CREATE DVD” menu is dis- played.

Unable to turn off the CREATE DVD menu.

Turn off the power of this unit and the DVD writer, or remove the AC adapter.

PC

Unable to copy files to the PC's HDD.

Connect the USB cable correctly.

If the provided software Everio MediaBrowser is not installed, some func- tions may not work properly.

Before making backup, make sure that enough free space is left in the PC's hard disk (HDD).

Still images cannot be recorded to disk using the provided software.

Unable to copy files to DVD with a PC.

To record to discs, a recordable DVD drive is required for the PC in use.

I am using a Mac computer.

Copy the files to a Mac computer using the following method.

Cannot upload the file to YouTube™.

Check if you have created an account with YouTube™. (You need a You- Tube™ account to upload files to YouTube™.)

Upload recording can only be performed for up to 10 minutes, the time limit of YouTube™.

Changing videos to the file format for uploading cannot be performed on this unit.

Refer to "Q&A", "Latest Information", "Download Information", etc. in "Click for Latest Product Info" in the help file of the provided Everio Me- diaBrowser software.

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JVC GZ-HM340 manual Editing/Copying, 117