Troubleshooting

Battery Pack

Unable to turn on the power when using the battery pack.

Recharge the battery pack.

If the terminal of this unit or the battery pack is dirty, wipe it with a cotton swab or something similar.

If you use any other battery packs besides JVC battery packs, safety and performance can not be guaranteed. Be sure to use JVC battery packs.

Short usage time even after charging.

Battery deterioration occurs when a battery pack is charged repeatedly. Replace the battery pack with a new one.

Unable to charge the battery pack.

When the battery pack is fully charged, the lamp does not flash.

If the terminal of this unit or the battery pack is dirty, wipe it with a cotton swab or something similar.

Using a non-original battery pack may result in damage to this unit. Be sure to use an original battery pack.

The remaining battery display is not correct.

Remaining battery power is not displayed when the AC adapter is con- nected.

If this unit is used for long periods of time in high or low temperatures, or if the battery pack is repeatedly charged, the amount of remaining battery may not be displayed correctly.

Recording

Recording/snapshot cannot be performed.

Check the START/STOP switch.

Set to the recording mode with the

Check the A/B mode.

Recording stops automatically.

Recording stops automatically as it cannot be performed for 12 or more consecutive hours according to specifications. (It may take some time to resume recording.) To ensure continuous recording, set

Turn off the power, wait for a while, and start recording again. (This unit stops automatically to protect the circuit when the temperature rises.) Insert a commercially available SD card, and set “REC MEDIA FOR VID- EO” and “REC MEDIA FOR IMAGE” in the media settings menu to “SD CARD”. (There may be a malfunction with the built-in memory.)

The image stabilizer does not work.

The image stabilizer does not work when recording still images.

The continuous shooting speed of still images is slow.

The continuous shooting speed will drop if this function is used repeated- ly.

Continuous shooting speed may drop depending on the SD card or under certain recording conditions.

The focus is not adjusted automatically.

If you are recording in a dark place or a subject that has no contrast be- tween dark and light, adjust the focus manually.

Wipe the lens with a lens cleaning cloth.

Cancel manual focus on the manual recording menu.

Use the Focus Assist function to adjust focus more precisely.

Digital zoom does not work.

Digital zoom is not available in the still image recording mode.

Zoom operation is not available in time-lapse shooting. (Simultaneous still image recording and image stabilizer are also not available.)

To use digital zoom, set

Vertical lines appear on recorded images.

Such a phenomenon occurs when shooting a subject illuminated by bright light. This is not a malfunction.

Mosaic-type noise occurs when recording scenes with fast movements or extreme changes in brightness.

Set the “VIDEO QUALITY” to “UXP” or “XP” for recording.

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