English

Troubleshooting

Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC’s service center.

PROBLEM

POSSIBLE CAUSE

 

 

 

SOLUTION

 

The display does not light up.

The power cord is not plugged in.

Plug the power cord into an AC outlet. (See page 15.)

 

 

 

 

 

 

No sound from speakers.

Speaker signal cables are not connected.

Check speaker wiring and reconnect if necessary.

 

 

(See pages 6 to 8.)

 

 

 

 

 

 

 

 

 

The SPEAKERS ON/OFF 1 and

Press SPEAKERS ON/OFF 1 and

 

 

SPEAKERS ON/OFF 2 buttons are not

SPEAKERS ON/OFF 2 correctly. (See page 18.)

 

set correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

An incorrect source is selected.

Select the correct source.

 

 

 

 

 

Muting is activated.

Press MUTING to cancel the mute. (See page 20.)

 

 

 

 

 

 

 

An incorrect input mode (analog or

Select the correct input mode (analog or digital).

 

digital) is selected.

(See page 19.)

 

 

 

 

 

 

 

 

 

Connections are incorrect.

Check connections.

 

 

 

For analog connections, see pages 8 to 12.

 

 

 

For digital connections, see page 13.

 

 

 

For USB connection, see page 14.

 

 

 

 

Sound from one speaker only.

Speaker signal cables are not connected

Check speaker wiring and reconnect if necessary.

 

properly.

(See pages 6 to 8.)

 

 

 

 

 

 

The balance is set to one extreme.

Adjust the balance properly. (See page 40.)

 

 

 

 

No sound from PC connected with a USB

An electrical shock is applied to the

Turn off the receiver once, then turn it on again and

cable.

receiver, PC, or USB cable.

restart application installed in the PC.

 

 

 

 

 

USB device is not selected on the

Select “USB Audio Device [1]” for “Playback” of

 

computer.

“Audio.” (See page 14.)

 

 

 

Refer to the manuals supplied with your PC.

 

 

 

 

 

 

“Mute” is selected on the PC.

Check if the volume is set at low level.

 

 

 

Refer to the manuals supplied with your PC.

 

 

 

 

Noise while reproducing PC sound

Strong electromagnetic wave is emitted

Move the PC away from the device such as TV

connected with a USB cable.

from a nearby device such as TV

emitting strong electromagnetic wave.

 

 

 

 

 

Sound from PC connected with a USB

PC is subjected to excessive load due to

Close the applications you do not use.

 

cable is intermittent.

using other applications.

 

 

 

 

 

 

 

 

 

 

 

Continuous hiss or buzzing during FM

Incoming signal is too weak.

Connect an outdoor FM antenna or contact your

reception.

 

dealer. (See page 5.)

 

 

 

 

 

 

 

 

 

The station is too far away.

Select a new station.

 

 

 

 

 

An incorrect antenna is used.

Check with your dealer to be sure you have the

 

 

correct antenna.

 

 

 

 

 

 

Antennas are not connected properly.

Check connections. (See pages 5 and 6.)

 

 

 

 

 

 

 

Occasional cracking noise during FM

Ignition noise from automobiles.

Move the antenna further from automobile traffic.

reception.

 

 

 

 

 

 

 

 

 

Noise is heard while playing a record.

A ground cable from the turntable is not

Connect the cable to the screw marked (H) on the

 

connected to the screw marked (H) on

rear panel.

 

 

the rear panel.

 

 

 

 

 

 

 

 

 

 

 

 

Howling during record playing.

Your turntable is too close to the

Move the speakers away from the turntable.

 

 

speakers.

 

 

 

 

 

 

 

 

 

No sound effect such as Surround mode,

The Analog Direct is turned on.

Turn off the Analog Direct. (See page 30.)

 

DSP mode and digital equalization.

 

 

 

 

 

 

 

 

 

 

6.1-channel reproduction cannot be done

Software or setting is not for Dolby

Play back software bearing the mark

or

for Dolby Digital EX or DTS ES

Digital EX or DTS ES software.

 

 

 

.

 

 

 

 

 

software.

 

Set “EX/ES” setting to “AUTO.” (See page 23.)

 

 

 

 

 

 

 

57

Page 126
Image 126
JVC RX-8020VBK Refer to the manuals supplied with your PC