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JVC VN-V686WPU Symptom, Reference, Causes and Countermeasures

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Troubleshooting

	Symptom	Causes and Countermeasures	Reference
	Symptom	Causes and Countermeasures	Page
			Page

	Video image does not appear	● Is there a problem with the power cable connecting	A Page 20
	Power does not turn on.	this unit and the power unit? (If the power cable is
		too long or thin, the cable resistance will be high
		and the correct voltage may not be supplied.)
		BUse a cable of low resistance and the correct
		cable length. (When the camera is operating
		(at rated current), check that the supplied
		voltage is of the rated voltage at the terminal
		of the camera.)

		● Is the lens cap attached?	A Page 17
		BRemove the lens cap.

	IP address of VN-V686WPU	● The default IP address is 192.168.0.2, and the	A Page 31
	is unknown	default subnet mask is 255.255.255.0.
		● When [IP Setting] is set to ADHCPB, this product
		will run using the default IP address when it is
		started up via a LAN in which a DHCP server does
		not exist.
		● Search tool in attached CD-ROM is available to find
		VN-V686WPU from a PC in the same LAN.

	The web page of VN-	Check the Internet Explorer settings.	A Page 32
	V686WPU cannot be	When a proxy server is in use, configure the proxy
	displayed	server settings of the Internet Explorer accordingly.

	Built-in Viewer cannot be	Check the Internet Explorer settings.	A Page 92
	installed	Built-in Viewer consists of a software component
		called ActiveX.
		The ActiveX is usually installed when Built-in Viewer
		is used for the first time. However, installation may
		be rejected depending on the Anti-virus software
		settings. In this case, change the settings of the
		Anti-virus software before installing Built-in Viewer.

	Authentication by Verisign	Verisign’s electronic signature is stored in Built-in	^
	appears during installation of	Viewer.
	Built-in Viewer	For computers with a network environment that is
		connected to the Internet, the authenticity of the
		Viewer can be verified via authentication by
		Verisign.

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Contents

For Customer Use: Getting Started Information for Users on Disposal of Old Equipment [European Union] Attention: (Business users) [Other Countries outside the European Union] INFORMATION (FOR CANADA) RENSEIGNEMENT (POUR CANADA) IMPORTANT SAFEGUARDS Connection/Installation Network Settings Setting Using Internet Explorer Settings and operation of Built-inViewer Others Waterproof and weather-resistantchassis Realizing a High Picture Quality Long Magnification Zoom Lens Equipped with high precision high speed rotation platform Dual Stream Full Frame Rate Transmission How to Read this Manual Symbols used in this manual Note Memo Contents of this manual Recommended Computer Specifications LAN Environment Maintenance and operating environment Saving Energy Others Disclaimer Transporting the unit Transportation Copyright Protection Maintenance Consumable parts Auto Focus Zoom Operation Preset Positions Camera Front side A Camera securing hole (4 locations) B Cable connecting hole, cap C Fall Prevention Wire Inner structure of camera I Heater ON/OFF Switch JLens K Front Mask L [MAC address] indication Surveillance Using Built-inViewer Monitoring via Multicast Surveillance via Dual Stream Saving JPEG images to the FTP server at regular intervals Alarm Restrictions on Clients Control via customized application software Step 1 Connection/Installation (A Page 16) Setting Up the Wall (A Page 16) Setting Up the Wall 1 Make holes in the wall 2 Install the anchor bolts for mounting the camera 3 Install the anchor bolt for mounting the fall prevention wire 4 Pull the cables from the hole in the wall 2 Remove the cushioning material, lens cap and tape used during transporting 3 Mount the dome cover to the camera 4 Remove the cable connection cap 5 Pull out the cables from the cable connection hole Mounting the Camera 1 Mounting the fall prevention wire 2 Pull out the cables (from the wall) from the cable connection hole 3 Mount the camera to the wall Cable Connection 3 Connecting the alarm cable (A Page 22) 4 Mount the cap 6 Remove the dome cover protective sheet Connecting the power cable connection distance Conductor Diameter Page Cable to use Alarm input signal Alarm output signal Rating: Estimation of Total Bit Rate Bit Rate of JPEG Stream Picture Quality VGA File QVGA File When distributing only MPEG4 data Preset bit Total maximum bit rate Total bit rate Setting the IP address for VN-V686WPU (A)Assigning an IP address to VN-V686WPUfrom the DHCP server (A) (B)Assigning a static IP address to VN- V686WPU (A) Assigning an IP address from the DHCP server IP address setting at the computer 1 Click [Start] 3 Select [Internet Protocol(TCP/IP)] and click [Properties] 4 Set the IP address 5 Click [OK] on the [Local Area Connection Propertise] screen Changing the IP address using the Internet Explorer 1 Launch the Internet Explorer on the computer 4 Launch the Internet Explorer 5 Enter the user name and password (login as administrator) Changing the IP address using the Internet Explorer (continued) 6The top page of VN-V686WPUappears 7 The [Basic] page with the IP address settings appears When the IP address of VN-V686WPUis known When the IP address of VN-V686WPUis unknown Internet Explorer Setup If ActiveX controls and 4Disable pop-upblock When Enter user name and password User Default Description Name ●user View Page Reload Still Image B JPEG Viewer MPEG4 Camera Page A Camera ID B Monitor Type [Setting values : Custom, LCD1, LCD2, CRT] C Black Level [Setting range : 0 to 2] D Gamma [Setting values : 0, 1, 2, Active] Active Gamma Camera Page (continued) H Stabilizer I Stabilizer Level [Setting values : Low,Mid,High] J Noise Reduction K ALC [Setting values : Motion,Quality] Page L Shutter Speed [Setting values : 1/60,1/100,1/250,1/500,1/1000,1/2000,1/4000,1/10000] M B/W Mode To ensure a successful B&W/Color switching IR Preset AF Encoding Page A Frame Size JPEG B Quality/Size [Quality settings : AFS, VFS1 to VFS7 ] C Bitrate [Setting range : 64kbps to 8000kbps] Alarm Page A B C D A Action Alarm Page (continued) B 1st Trigger Input BlackWhite → Color, Color → BlackWhite] C Max. Interval [Setting range : 1sec to 3600sec] D 2nd Trigger [Setting values :Off, Input 1 Make, Input 2 Make, Input 1 Break Input 2 Break] Alarm Environment Page A Mail What is FQDN (Fully Qualified Domain Name) B FTP Page B FTP (continued) 10 fps, 15 fps, 30 fps] [Setting values : 0sec to 60sec] C Alarm Output [Setting range : 0 / 100msec to 5000msec] PTZ Page A Auto Return Mode Return Time [Setting values :1 minute, 2minutes, 3minutes, 5minutes, 10minutes B Auto Tracking Intelligent Tracking PTZ Page (continued) BAuto Tracking (continued) Restart Time [Setting values : Off, 10seconds, 20seconds, 30seconds, 40seconds D Limit EZoom Limit [Setting range : Off, 1, 2, 4, 8, 16, 32] Pan Limit Basic operation of Pan Limit CLimit (continued) Tilt Limit [Setting range : -5Degrees to 0 degree to 10 Degrees] E Preset Position Speed F Auto Flip [Setting values : Off, Digital Flip, Mode1, Mode2, Mode3] Auto Patrol Page A No Privacy Mask Page A Privacy Mask B Adjustment A [Adjustment], [Brightness], [Password] tab B [Mask] [Setting values : 0 to 7] Motion Detection Page B C D E F A Display Screen B Detection C OK/Cancel D Level E Mask All Basic Page A IP Setting B IP Address C Subnet Mask D Default Gateway E Host Name Details Page A JPEG TOS(DS field) B MPEG4 C TTL (Unicast) Protocol Page A HTTP Server Port B VSIP Protocol C VSIP Server Port Streaming Page E F G A Control B Destination C Destination Port D Frame Rate E Control Access Restrictions Page A Access Restrictions Time Page A SNTP B NTP Server C Access Interval E Time Zone Password Page A Username B New Password C New Password Again Maintenance Page A Restart B All Settings C Update D Auto Cleaning [Setting values : 0-23h, 0-59m] List of Factory Settings of Each Page Camera Page Item Factory Settings Encoding Page Alarm Environment Page PTZ Page List of Factory Settings of Each Page (Cont’d) Auto Patrol Page Privacy Mask Page Motion Detection Page Basic Page Access Restrictions Page Time Page Password Page Miscellaneous page Open Source Software V686WPU Operation Page A Total Sending Bitrate System Log Settings Page Page Page Position List Page Page Patrol Settings Page Page Page Page If the Installing Built-inViewer 1Enter the URL of Built-inViewer in the address field of Internet Explorer http://192.168.0.2/cgi-bin/v686viewing.cgi?v686monitor_j.html http://192.168.0.2/cgi-bin/v686viewing.cgi?v686monitor_m.html 2 Enter the user name and password Screen Configuration of JPEG Viewer A DisplaySize B Capture C Pause Exiting the JPEG Viewer (continued) D PTZ E Setup JPEG Viewer Configuration F E A On Screen Display Settings Camera ID PositionTitle Motion Detection F OK Exiting the JPEG Viewer Screen Configuration of MPEG4 Viewer B Pause C PTZ D Setup MPEG4 Viewer Configuration E D MPEG4 Viewer Configuration (continued) A Title Bar Display Multicast IP E OK Exiting the MPEG4 Viewer 1 Launch the Internet Explorer Right-click 3Right-clickon the shortcut icon on the Desktop screen and select Properties 4Enter the URL of Built-inViewer in the URL field 5 Click the [OK] button to end Operation Setting screen tab B Auto Function Function Patrol Mode Target C Preset Position Operation (continued) D Zoom E Pan/Tilt manual operation button [Home] button H B/W Mode I BLC [Setting values : Off, Area1, Area2, Area3, Area4] J Iris K White Balance K White Balance (continued) R Gain [Setting values : 0 to 255] B GAIN One Push AWC Intelligent Tracking (Manual Mode) Registering Preset Positions [Setting values : HOME, 0 to 99] Auto Pan Setting Auto Pan Setting (continued) [Setting values : Low, Middle, High] Auto Trace Setting [State] Display Symptom Causes and Countermeasures Reference Page Page Camera Head Network section LAN Specifications Lens Rotation platform Accessories Dimension [Unit: mm (inch)] Wall mounting hole [Unit: mm (inch)] PTZ OUTDOOR V686WPU-VN CAMERA DOME IP