JVC VN-V686WPU 118

Troubleshooting (continued)

	Symptom	Causes and Countermeasures	Reference
	Symptom	Causes and Countermeasures	Page
			Page

	TCP images cannot be	The maximum number of images that can be sent	A Page 24
	played back	by VN-V686WPU via TCP is 20, and up to 20 Built-
		in Viewers can be connected to each VN-V686WPU
		unit.
		Make use of multicast for monitoring when the
		number of areas exceeds the above number.
		VN-V686WPU allows multicast transmission of
		JPEG and MPEG4 one stream at a time.

	Unable to receive alarm	Data may be blocked by the WindowsXP firewall.	^
	notification using the	When this occurs, perform the following to allow it to
	computer via TCP/UDP	pass through.
		Double-click [Windows Firewall] under [Start]-
		[Control Panel], click the [Add Port…] button under
		the Exception tab, and register the port number to
		be allowed through the firewall in the Port Number
		field. Enter an arbitrary character string in the name
		field.

	Power is turned off but it is	Are the transporting tape and cushioning material	A Page 17
	disconnected once the	removed?
	camera rotates.	BRemove the transporting tape and cushioning
		BRemove the transporting tape and cushioning
		material.

	Characters of the file name	When double-byte characters are to be used for the	A Page 51
	registered in the FTP server	file name, make use of an FTP server for which the
	are garbled	character code is EUC-JP.

	The MPEG4 Viewer screen	When DirectX 9.x or Windows Media Player 9.x is	^
	appears in black	installed on the computer, the video image screen
		appears in black.
		[Countermeasure]
		To use Built-in MPEG4 Viewer of VN-V686WPU,
		install “ffdshow” that is open source codec. You can
		download “ffdshow” from the Internet.

	ACaution : The fan(T) is	There is an error in the internal cooling fan or	^
	stoppedB appears on the	heating fan.
	screen.( T denotes number)	BWrite down the displayed text of ACaution : The
		BWrite down the displayed text of ACaution : The
		fan(T) is stoppedB and consult your nearest JVC
		dealer. Turn off the power of this camera
		beforehand.

	The camera pans	When [Auto Cleaning] is set to AOnB, this is not an	A Page 77
	automatically	abnormality. Check the settings.

118

Contents

For Customer Use: Getting Started Information for Users on Disposal of Old Equipment [European Union] Attention: (Business users) [Other Countries outside the European Union] INFORMATION (FOR CANADA) RENSEIGNEMENT (POUR CANADA) IMPORTANT SAFEGUARDS Connection/Installation Network Settings Setting Using Internet Explorer Settings and operation of Built-inViewer Others Waterproof and weather-resistantchassis Realizing a High Picture Quality Long Magnification Zoom Lens Equipped with high precision high speed rotation platform Dual Stream Full Frame Rate Transmission How to Read this Manual Symbols used in this manual Note Memo Contents of this manual Recommended Computer Specifications LAN Environment Maintenance and operating environment Saving Energy Others Disclaimer Transporting the unit Transportation Copyright Protection Maintenance Consumable parts Auto Focus Zoom Operation Preset Positions Camera Front side A Camera securing hole (4 locations) B Cable connecting hole, cap C Fall Prevention Wire Inner structure of camera I Heater ON/OFF Switch JLens K Front Mask L [MAC address] indication Surveillance Using Built-inViewer Monitoring via Multicast Surveillance via Dual Stream Saving JPEG images to the FTP server at regular intervals Alarm Restrictions on Clients Control via customized application software Step 1 Connection/Installation (A Page 16) Setting Up the Wall (A Page 16) Setting Up the Wall 1 Make holes in the wall 2 Install the anchor bolts for mounting the camera 3 Install the anchor bolt for mounting the fall prevention wire 4 Pull the cables from the hole in the wall 2 Remove the cushioning material, lens cap and tape used during transporting 3 Mount the dome cover to the camera 4 Remove the cable connection cap 5 Pull out the cables from the cable connection hole Mounting the Camera 1 Mounting the fall prevention wire 2 Pull out the cables (from the wall) from the cable connection hole 3 Mount the camera to the wall Cable Connection 3 Connecting the alarm cable (A Page 22) 4 Mount the cap 6 Remove the dome cover protective sheet Connecting the power cable connection distance Conductor Diameter Page Cable to use Alarm input signal Alarm output signal Rating: Estimation of Total Bit Rate Bit Rate of JPEG Stream Picture Quality VGA File QVGA File When distributing only MPEG4 data Preset bit Total maximum bit rate Total bit rate Setting the IP address for VN-V686WPU (A)Assigning an IP address to VN-V686WPUfrom the DHCP server (A) (B)Assigning a static IP address to VN- V686WPU (A) Assigning an IP address from the DHCP server IP address setting at the computer 1 Click [Start] 3 Select [Internet Protocol(TCP/IP)] and click [Properties] 4 Set the IP address 5 Click [OK] on the [Local Area Connection Propertise] screen Changing the IP address using the Internet Explorer 1 Launch the Internet Explorer on the computer 4 Launch the Internet Explorer 5 Enter the user name and password (login as administrator) Changing the IP address using the Internet Explorer (continued) 6The top page of VN-V686WPUappears 7 The [Basic] page with the IP address settings appears When the IP address of VN-V686WPUis known When the IP address of VN-V686WPUis unknown Internet Explorer Setup If ActiveX controls and 4Disable pop-upblock When Enter user name and password User Default Description Name ●user View Page Reload Still Image B JPEG Viewer MPEG4 Camera Page A Camera ID B Monitor Type [Setting values : Custom, LCD1, LCD2, CRT] C Black Level [Setting range : 0 to 2] D Gamma [Setting values : 0, 1, 2, Active] Active Gamma Camera Page (continued) H Stabilizer I Stabilizer Level [Setting values : Low,Mid,High] J Noise Reduction K ALC [Setting values : Motion,Quality] Page L Shutter Speed [Setting values : 1/60,1/100,1/250,1/500,1/1000,1/2000,1/4000,1/10000] M B/W Mode To ensure a successful B&W/Color switching IR Preset AF Encoding Page A Frame Size JPEG B Quality/Size [Quality settings : AFS, VFS1 to VFS7 ] C Bitrate [Setting range : 64kbps to 8000kbps] Alarm Page A B C D A Action Alarm Page (continued) B 1st Trigger Input BlackWhite → Color, Color → BlackWhite] C Max. Interval [Setting range : 1sec to 3600sec] D 2nd Trigger [Setting values :Off, Input 1 Make, Input 2 Make, Input 1 Break Input 2 Break] Alarm Environment Page A Mail What is FQDN (Fully Qualified Domain Name) B FTP Page B FTP (continued) 10 fps, 15 fps, 30 fps] [Setting values : 0sec to 60sec] C Alarm Output [Setting range : 0 / 100msec to 5000msec] PTZ Page A Auto Return Mode Return Time [Setting values :1 minute, 2minutes, 3minutes, 5minutes, 10minutes B Auto Tracking Intelligent Tracking PTZ Page (continued) BAuto Tracking (continued) Restart Time [Setting values : Off, 10seconds, 20seconds, 30seconds, 40seconds D Limit EZoom Limit [Setting range : Off, 1, 2, 4, 8, 16, 32] Pan Limit Basic operation of Pan Limit CLimit (continued) Tilt Limit [Setting range : -5Degrees to 0 degree to 10 Degrees] E Preset Position Speed F Auto Flip [Setting values : Off, Digital Flip, Mode1, Mode2, Mode3] Auto Patrol Page A No Privacy Mask Page A Privacy Mask B Adjustment A [Adjustment], [Brightness], [Password] tab B [Mask] [Setting values : 0 to 7] Motion Detection Page B C D E F A Display Screen B Detection C OK/Cancel D Level E Mask All Basic Page A IP Setting B IP Address C Subnet Mask D Default Gateway E Host Name Details Page A JPEG TOS(DS field) B MPEG4 C TTL (Unicast) Protocol Page A HTTP Server Port B VSIP Protocol C VSIP Server Port Streaming Page E F G A Control B Destination C Destination Port D Frame Rate E Control Access Restrictions Page A Access Restrictions Time Page A SNTP B NTP Server C Access Interval E Time Zone Password Page A Username B New Password C New Password Again Maintenance Page A Restart B All Settings C Update D Auto Cleaning [Setting values : 0-23h, 0-59m] List of Factory Settings of Each Page Camera Page Item Factory Settings Encoding Page Alarm Environment Page PTZ Page List of Factory Settings of Each Page (Cont’d) Auto Patrol Page Privacy Mask Page Motion Detection Page Basic Page Access Restrictions Page Time Page Password Page Miscellaneous page Open Source Software V686WPU Operation Page A Total Sending Bitrate System Log Settings Page Page Page Position List Page Page Patrol Settings Page Page Page Page If the Installing Built-inViewer 1Enter the URL of Built-inViewer in the address field of Internet Explorer http://192.168.0.2/cgi-bin/v686viewing.cgi?v686monitor_j.html http://192.168.0.2/cgi-bin/v686viewing.cgi?v686monitor_m.html 2 Enter the user name and password Screen Configuration of JPEG Viewer A DisplaySize B Capture C Pause Exiting the JPEG Viewer (continued) D PTZ E Setup JPEG Viewer Configuration F E A On Screen Display Settings Camera ID PositionTitle Motion Detection F OK Exiting the JPEG Viewer Screen Configuration of MPEG4 Viewer B Pause C PTZ D Setup MPEG4 Viewer Configuration E D MPEG4 Viewer Configuration (continued) A Title Bar Display Multicast IP E OK Exiting the MPEG4 Viewer 1 Launch the Internet Explorer Right-click 3Right-clickon the shortcut icon on the Desktop screen and select Properties 4Enter the URL of Built-inViewer in the URL field 5 Click the [OK] button to end Operation Setting screen tab B Auto Function Function Patrol Mode Target C Preset Position Operation (continued) D Zoom E Pan/Tilt manual operation button [Home] button H B/W Mode I BLC [Setting values : Off, Area1, Area2, Area3, Area4] J Iris K White Balance K White Balance (continued) R Gain [Setting values : 0 to 255] B GAIN One Push AWC Intelligent Tracking (Manual Mode) Registering Preset Positions [Setting values : HOME, 0 to 99] Auto Pan Setting Auto Pan Setting (continued) [Setting values : Low, Middle, High] Auto Trace Setting [State] Display Symptom Causes and Countermeasures Reference Page Page Camera Head Network section LAN Specifications Lens Rotation platform Accessories Dimension [Unit: mm (inch)] Wall mounting hole [Unit: mm (inch)] PTZ OUTDOOR V686WPU-VN CAMERA DOME IP