MAINTENANCE

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GENERAL INFORMATION

Your transceiver has been factory aligned and tested to specification before shipment. All adjustable trimmers, coils and resistors in the transceiver were preset at the factory. They should only be readjusted by a qualified technician who is familiar with this transceiver and has the necessary test equipment. Attempting service or alignment without factory authorization can void the transceiver warranty.

SERVICE

When returning the equipment to your dealer or service center for repair, pack the transceiver in its original box and packing material. Include a full description of the problems experienced. Include both your telephone number and fax number (if available) along with your name and address in case the service technician needs to call you. Don’t return accessory items unless you feel they are directly related to the service problem.

You may return your transceiver for service to the authorized KENWOOD dealer from whom you purchased it or any authorized KENWOOD service center. A copy of the service report will be returned with the transceiver. Please do not send subassemblies or printed circuit boards. Send the complete transceiver.

Tag all returned items with your name and call sign for identification. Please mention the model and serial number of the transceiver in any communication regarding the problem.

SERVICE NOTE

If you desire to correspond on a technical or operational problem, please make your note short, complete, and to the point. Help us help you by providing the following:

1 Model and serial number of equipment

2 Question or problem you are having

3Other equipment in your station pertaining to the problem

4Meter readings

5Other information (Menu setup, mode, frequency, button sequence to induce malfunction, etc.)

CAUTION: DO NOT PACK THE EQUIPMENT IN CRUSHED NEWSPAPERS FOR SHIPMENT! EXTENSIVE DAMAGE MAY RESULT DURING ROUGH HANDLING OR SHIPPING.

Note:

◆Record the date of purchase, serial number and dealer from whom the transceiver was purchased.

◆For your own information, retain a written record of any maintenance performed on the transceiver.

◆When claiming warranty service, please include a photocopy of the bill of sale, or other proof-of-purchase showing the date of sale.

CLEANING

Remove the controls from the transceiver when they become soiled and clean them with a neutral detergent and warm water. Use a neutral detergent (no strong chemicals)

and a damp cloth to clean the case.

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