Manuals / Kodak / Computer Equipment / All in One Printer

Kodak 7.1 manual Getting help on the Web, For more troubleshooting information, Troubleshooting

Models: 7.1

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Troubleshooting

Getting help on the Web

For more troubleshooting information:

Get help with wireless networking.	www.kodak.com/go/inkjetnetworking

Search our knowledge base of	www.kodak.com/go/hero7_1support
Answers to Questions.

Download the latest firmware and	www.kodak.com/go/hero7_1downloads
software for optimal printer
performance.

Check the Extended User Guide for	www.kodak.com/go/hero7_1manuals
detailed instructions and the
recommended system requirements.

Get help with problems you cannot	Contact Kodak at www.kodak.com/go/contact
resolve.	and have the following information available:
	– Kodak Service Number (located inside the
	printer when you open the access door)
	– Printer model number (located on the
	control panel)
	– Computer model, operating system, and
	version of Home Center Software

106	www.kodak.com/go/aiosupport

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Kodak 7.1 manual Getting help on the Web, For more troubleshooting information, Troubleshooting

Contents

Extended User Guide KODAK HERO 7.1 All-in-One PrinterSpecifications subject to change without notice P/N 1K5928 July Eastman Kodak Company Rochester, NY Eastman Kodak CompanyTable of contents 1 Printer Overview2 Networking Your Printer 3 Online Printer Management Tool5 Printing 6 Mobile Printing7 Copying 8 Scanning10 Troubleshooting 11 Product and Safety SpecificationsPower Supply Information Warranty InformationWaste Electrical and Electronic Equipment Labeling REACH Article 33 DeclarationsPrinter Overview ComponentsControl panel FeaturePrinter Overview DescriptionUsing the LCD touch screen Home Screen MenuFeature Icon KODAK HERO 7.1 All-in-One PrinterHome Screen Status Icons Touch OK to return to the Home Screen Touch the icon to display instructionsKODAK HERO 7.1 All-in-One Printer Home Center Software Ordering supplies Configuring printer settings Reset All Settings see Resetting factory defaults, pageNetworking Your Printer Connecting to a wireless networkBefore you connect Connecting to a wireless network using the Wi-Fi Setup Wizard Connecting to a non-WPS wireless router4. Touch your network name Connecting to a WPS wireless router 3. Touch Wi-Fi Setup WizardPush Button Configuration a Touch Push Button Configuration3. Touch Advanced IP Address Setup Setting up an IP AddressDynamic DHCP Manual Static Viewing the network configuration Printing the network configurationInstalling your printer on additional computers on the network Connecting to another KODAK All-in-One PrinterConnecting to an Ethernet network Changing from USB to a wireless connection Adding a wireless network connection to a USB-connected computerChanging from USB to an Ethernet connection Online Printer Management Tool Directly from Home Center Software v7.x or higher Accessing the Online Printer Management ToolOn any printer-supported computer Using the Online Printer Management Tool Configuring printer settingsChanging the printer name 2. Select the Network tab3. Select General, then Friendly name, if necessary Online Printer Management ToolSetting up Scan To Email Adding an outgoing email profile3. Select Scan To Email Email Profile 4. Click Add New Outgoing Email Profile6. In the From Email Address field, type your email address 7. Under Email Server Settings, enter your email service provider Setting up the email address book 3. Select Scan To Email Address BookSetting options for scan to email 3. Select Scan To Email Email Option6. Click Save, then click OK NOTE You can enter a Filename Prefix of your choiceOnline Printer Management Tool Setting up Scan To Network Folder Before you create a network folder profile3. Select Scan To Network Folder Network Folder Profile Adding a network folder profile4. Click Add New Network Folder Profile Profile Name Folder Path Setting scan settings for scan to network folder Scanning from the control panel, page3. Select Cloud Printing Google Cloud Print Adding a GOOGLE Cloud Print Account4. Click Register Printer 7. Click Register Printer a. Select the Proxy Setup check box6. If you use a Proxy server to connect to your network b. In the HTTP Proxy field, type the Proxy server URL8. Click Claim Printer Now 3. Select Cloud Printing Google Cloud Print 4. Click Edit SettingsEditing a GOOGLE Cloud Print Account Adding a KODAK Email Print Service Account a. Next to Access Control, click Edit3. Select Cloud Printing KODAK Email Print 4. Click Get Email Address for KODAK PrinterChanging Copy Document and Copy Photo settings Changing printer settings for copying and printing3. Select Copy & Print Copy Documents or Copy Photo Online Printer Management Tool Changing Print Photo settings 3. Select Copy & Print Print PhotoTo change the default printer settings for printing photos 2. Select the Settings tabHandling Paper Paper typesPaper sizes Photo top paper tray Main bottom paper trayEnvelope sizes IMPORTANT Do not load envelopes with cutout or clear windowsC5 6.4 x 9 in. / 16 x 23 cm C6 4.5 x 6.4 in. / 11.5 x 16 cm DL 4.3 x 8.7 in. / 11 x 22 cm US #7¾ 3.9 x 7.5 in. / 10 x 19 cmLoading paper Loading paper in the main paper trayKODAK HERO 7.1 All-in-One Printer Output tray Main paper tray5. Move the paper forward until it stops 4. Fan and stack the paper, then insert it into the trayHandling Paper 8. Pull out the output tray extender until it is fully extended 9. Lift the paper stopKODAK HERO 7.1 All-in-One Printer Paper stop Output tray extenderLoading the photo paper tray Handling PaperPhoto paper tray Front paper-edge guidePage Loading envelopes IMPORTANT Do not load envelopes with cutout or clear windowsHandling Paper Output tray Main paper tray6. Move the envelopes forward until they stop Printing Manually selecting paper traysPrinting two-sided documents Printing documentsAutomatic two-sided printing Automatic two-sided printing from a computer with MAC OS Manual two-sided printingManual two-sided printing from a computer with WINDOWS OS Printing forms from the control panel Manual two-sided printing from a computer with MAC OSPrinting pictures Viewing pictures on a memory card or USB-connected deviceFinding pictures on a memory card or USB-connected device 2. Touch Find PhotoKODAK HERO 7.1 All-in-One Printer Printing from a memory card or USB-connected deviceFront USB port Using default settings to print a picture IMPORTANT Use only one slot or port at a timeChanging the settings and printing pictures IMPORTANT Use only one slot or port at a time7. When you have finished changing settings, press to begin printing SettingsAdjusts the image brightness to correct PrintingPrinting tagged pictures Printing panoramic pictures IMPORTANT Use only one slot or port at a timeZooming and cropping pictures IMPORTANT Use only one slot or port at a timeTransferring pictures to a computer Printing from a wireless deviceTransferring pictures to a computer with WINDOWS OS Transferring pictures to a computer with MAC OS Printing from an iPhone, iPad, or iPod Touch Mobile PrintingPrinting from a BLACKBERRY Device Printing from an ANDROID OS Device KODAK OFFICE HERO 7.1 All-in-One PrinterCopying Using the default settings to copy a documentCopying a document Adjusting the settings and copying a document SettingKODAK HERO 7.1 All-in-One Printer Copy DocumentSetting 6. Press to begin copyingCopying Copy DocumentChanging the number of copies of a document 2. Close the lid 3. Press5. Touch or to select a number 6. Press to begin copying KODAK HERO 7.1 All-in-One PrinterCopying Enlarging or reducing the size of a copy5. Touch Copy Size Darkening or lightening a copy Using the default settings to copy a photo Copying a photoAdjusting the settings and copying a photo Copy is made on the paper in the topSetting 6. Press to begin copyingCopying Copy Photo OptionChanging the number of copies of a photo 2. Close the lid 3. Press5. Touch or to select a number 6. Press to begin copying KODAK HERO 7.1 All-in-One PrinterEnlarging or reducing the size of a copy of a photo Darkening or lightening a copy of a photo Scanning Before you begin scanningChanging the scan settings for scanning from the control panel Setting Base name by default, scanned files are namesScanning OptionsScanning from the control panel Scanning to a computer Settingssee Changing the scan settings for scanning see Changing the scan settings for scanning7. When the message “Scan complete” appears, touch OK SettingsTo save the settings as the new default, press 6. Press to begin scanningScanning to a memory card or USB flash drive 7. When the message “Scan complete” appears, touch OK Settings6. Press to begin scanning The scanned file appears at the destination you specifiedScanning to email Scanning to network folder 5. Touch Scan to Network Folder 6. Touch Sharing folderScanning from the computer Scanning multiple pictures when connected to a computer with MAC OS Scanning multiple pictures simultaneouslyScanning from the Online Printer Management Tool 3. Select Applications WebscanGeneral care and cleaning Maintaining Your PrinterCleaning the scanner glass and document backing 4. Dry the glass with a lint-free cloth Replacing ink cartridges IMPORTANT Do not use non-Kodak brand or refilled ink cartridges1. Make sure the printer is on The ink cartridges are located in the printhead5. Remove the cap 4. Remove the new ink cartridge from its bagKODAK HERO 7.1 All-in-One Printer 8. Close the access door 6. Insert the ink cartridge into the printhead7. Press down on the ink cartridge tab until you hear a click Maintaining Your PrinterReplacing the printhead KODAK HERO 7.1 All-in-One Printer4. Unlatch the existing printhead by lifting the button 5. Lift the printhead out of the carriage6. Remove the new printhead from its bag Maintaining Your Printer7. Remove the two plastic caps 8. Install the new printhead in the carriageKODAK HERO 7.1 All-in-One Printer 10. Insert the black ink cartridge into the printhead 11. Press down on the ink cartridge tab until you hear a click12. Repeat steps 10 - 11 for the color ink cartridge Maintaining Your PrinterUpdating the software and printer firmware Updating if your printer is connected to a computer with WINDOWS OSUpdating if your printer is connected to a computer with MAC OS Monitoring and adjusting printer performanceChecking ink levels Checking paper levels Resetting factory defaults3. Touch Check Paper Levels Troubleshooting Basic troubleshootingProblem Possible SolutionsTouch Clean Printhead KODAK HERO 7.1 All-in-One PrinterFor more troubleshooting information Getting help on the WebTroubleshooting Power status light Wi-Fi status lightStatus lights Power lightProduct and Safety Specifications Features and SpecificationsPhoto Printing Features Print PerformanceCopy document features Copy photo featuresScanning features Main paper trayPhoto paper tray Output paper trayInk cartridges ConnectivityPhysical specifications Software supportDigital image sources PowerWarranty System requirementsComputer with WINDOWS OS Computer with MAC OSPaper sizes supported Paper types supportedKODAK HERO 7.1 All-in-One Printer Product and Safety Specifications Photos 4 x 6 in. / 10 x 15 cm 4 x 7 in. / 10 x 18 cmSafety information LCD touch screen safety Ink cartridge safetyFCC Statement Regulatory ComplianceKODAK HERO 7.1 All-in-One Printer European Compliance Statement Canadian StatementsGerman compliance statement Power Supply Information ENERGY STAR QualifiedREACH Article 33 Declarations Waste Electrical and Electronic Equipment LabelingWarranty Information Limited WarrantyLimited Warranty Coverage LimitationsOutside the United States and Canada Declaration of ConformityKODAK HERO 7.1 All-in-One Printer