Introduction

This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help.

Printing the configuration page

Page 176

 

 

Preventing media misfeeds

Page 177

 

 

Understanding the media path

Page 178

 

 

Clearing media misfeeds

Page 179

 

 

Solving problems with media misfeeds

Page 199

 

 

Solving other problems

Page 202

 

 

Solving problems with printing quality

Page 208

 

 

Status, error, and service messages

Page 214

 

 

Printing a Configuration Page

Print a configuration page to verify the printer is printing correctly, or to check the printer configuration.

Press Key

Until Display Reads

(once)

 

 

 

READY

 

 

 

 

 

PRINT

MENU

If the hard disk drive is installed, the PROOF/PRINT MENU appears at the top of the menu. Press the key to select the PRINT MENU.

CONFIGRATION PG

PRINT

The configuration page prints and the printer goes back to READY.

176

Introduction