Symptom

Cause

Solution

 

 

 

The

The PageScope Web

The PageScope Web Connection

web-based

Connection Adminis-

Administrator password has a 6-char-

utility cannot

trator’s password is

acter minimum and a 16-character

be accessed.

incorrect.

maximum. For details of the Page-

 

 

Scope Web Connection administrator

 

 

password, refer to the bizhub C30P

 

 

Reference Guide on the Utilities and

 

 

Documentation CD-ROM.

 

 

 

Media is

The media is moist

Remove the moist media and replace it

wrinkled.

from humidity or hav-

with new, dry media.

 

ing water spilled on it.

 

 

 

 

 

The transfer roller or

Check them for damage. If necessary,

 

fuser unit is defective.

contact Technical Support with the

 

 

error information.

 

 

 

 

Unsupported media

Use KONICA MINOLTA-approved

 

(wrong size, thick-

media. See “Media Specifications” on

 

ness, type, etc.) is

page 98.

 

being used.

 

 

 

 

The date and

The backup battery

Replace the backup battery. For

time is not

has reached the end

details, see “Replacing the Backup Bat-

correctly

of its service life.

tery” on page 158.

maintained

 

 

on the

 

 

printer.

 

 

 

 

 

The pages

There are large curls

Remove the paper from the paper tray,

that were fed

in the paper.

turn it over, and then load it again.

out were not

 

 

There are gaps

Slide the media guides of the paper

uniformly

between the media

tray against the sides of the paper so

loaded and

guides of the paper

that there are no gaps.

the staples

tray and the sides of

 

are

 

the paper.

 

incorrectly

 

 

 

positioned.

 

 

 

 

 

Solving Other Problems

207