Symptom

Cause

Solution

 

 

 

You can’t

The tray is empty.

Check that at least Tray 1 is loaded

print the con-

 

with media, in place, and secure.

figuration

 

 

The printer’s covers

Make sure the covers are closed

page.

aren’t closed

securely. Close all covers gently to

 

 

securely.

avoid jarring the printer. Make sure the

 

 

waste toner bottle and toner cartridges

 

 

are installed correctly.

 

 

 

 

There is a media

Clear the media misfeed.

 

misfeed.

 

 

 

 

Images can-

The digital camera

Set the digital camera transfer mode to

not be

transfer mode is not

PictBridge.

printed from

set to PictBridge.

 

the digital

"Printer only

 

camera.

 

 

supports a

 

 

PictBridge

 

 

compliant

 

 

digital camera.

 

 

 

 

 

CAMERA DIRECT

Change the setting for INTERFACE

 

for the printer is set to

MENU/CAMERA DIRECT to

 

DISABLE.ENABLE.

 

 

 

 

A public user is not

Contact the printer administrator.

 

specified for user

 

 

authentication.

 

 

 

 

Printing from

The file format (file

Only files with the format (extension)

a USB mem-

extension) is not one

for JPEG, TIFF or PDF can be printed.

ory device is

that can be printed.

 

not possible.

 

 

MEMORY DIRECT

Change the setting for INTERFACE

 

for the printer is set to

MENU/MEMORY DIRECT to

 

DISABLE.

ENABLE.

 

 

 

 

A public user is not

Contact the printer administrator.

 

specified for user

 

 

authentication.

 

 

 

 

Solving Other Problems

203