Care and Maintenance
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| Trouble | Possible Cause | Corrective Action | ||||
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One or more dark | The imaging unit is | Replace the imaging unit; | ||||||
vertical lines appear on | scratched. | make sure that the old | ||||||
the print in all colours. |
| imaging unit is not exposed | ||||||
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| to light for more than 45 |
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| seconds. |
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| If a new imaging unit does |
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| not correct the problem: |
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| • Put the old imaging unit |
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| back into the printer. |
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| • Repack the new imaging |
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| unit. |
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| The fuser is damaged. | Replace the fuser. |
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A piece of the printed | The fuser’s internal roller is | Print | ||||||
image is missing and | not being consistently oiled. | pages to clean the roller. | ||||||
reappears out of place, | or | If you still see the problem: | ||||||
approximately 129 mm | The fuser’s internal roller is | Replace the oil supply roll. | ||||||
(5”) down the page. | contaminated with toner | If you still see the problem: | ||||||
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| particles | Replace the fuser. |
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The surface of the | The fuser is near its useful | Replace the fuser (depending | ||||||
printed image appears to | life. | on your quality needs, you | ||||||
have vertical scratches |
| can continue to print until | ||||||
(visible by holding the |
| the dark vertical lines | ||||||
print at an angle and |
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observing the “shine” of |
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the image). |
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At first, the scratches |
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appear only on the |
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printed image; eventual- |
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ly, dark vertical scratch- |
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es appear on the unprint- |
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ed portion of the page. |
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Media frequently wraps | The oil supply roll has | Replace the oil supply roll. | ||||||
around the fuser. | reached its useful life. |
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Light vertical streaks | The main charge grid is | Replace the imaging unit. | ||||||
appear in all colours. | dirty. |
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