SOM and SM Service News

No. 09 / 95

Leica AG

 

CH-9435 Heerbrugg

To Service staff

(Switzerland)

Date/from May 29, 1995 / BKL-3402

 

File Workshop binder “Service News” / Service Manual M695

 

Refer to Necessary replacement of SOM product “Light intensifier”

 

No. 445 796

 

Delivery of faulty SOM product "Light intensifier” 445 796

Faulty product has to be exchanged

The concerned product has been delivered to the following countries as single part or included in the delivery of optics carriers:

Netherlands, Japan UK, Italy, Australia, USA, Sweden, Canada, Switzerland, Korea, South Africa, Kuwait, Belgium, Spain Columbia, Saudi Arabia, France, Singapore, Finland, Portugal, Germany, Denmark, Algeria, Sudan, Luxembourg, Dominikanische Republic, Hong Kong, Turkey, Brazil, Tunisia, Israel, Austria, Jordanian India.

All other countries are not concerned.
Problem:Action:

Since market introduction in March 1994 up to March 1995 the concerned product has been delivered faulty (The cement does not withstand the high temperatures at the bulb). It has been delivered as a single part as well as included in the following optics carriers:

M690

optics carrier Mitaka

445 543

M695

optics carrier

445 560

M695

optics carrier Mitaka OH 445 841

Since March 1995 an improved version with the same No. has been delivering. The two versions can be distinguished easily according to the drawing on page two.

The concerned customers are already informed by your Management.

The faulty products have to be replaced, please contact your Marketing responsible for SOM products.

All concerned countries will be supplied automatically without any order with sufficient replacement units, free of charge.

The exchange procedure is very simple and can be achieved by the customer himself as well. If you will not carry out the exchange yourself, supply the customer with sufficient exchange units and Information.

SERNEWSE.DOC

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