System supporting the Lenovo diagnostics programs
The section provides information about ThinkPad computers that support the Lenovo diagnostics programs. Some descriptions might not apply to your particular computer.
The Lenovo diagnostics programs include the following:
•Lenovo Solution Center
•Quick test programs
•UEFI diagnostic program
•Bootable diagnostic programs
Lenovo Solution Center
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance.
Note: The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system. It also can be downloaded from http://www.lenovo.com/diags.
To run the Lenovo Solution Center program, click Start ➙ Control Panel ➙ System and Security ➙ Lenovo
-System Health and Diagnostics, and then follow the instructions on the screen. For additional information about this program, see the help information system.
Quick test programs
Lenovo Hard Drive Quick Test and Lenovo Memory Quick Test are two quick test programs that enable you to troubleshoot and resolve computer internal storage and memory problems.
Notes:
•If the computer you are servicing is not installed with the Lenovo Solution Center program, you can download the quick test programs from the Lenovo Support Web site.
•The two programs are applicable to computers installed with the Windows 7, Windows XP, Windows Server 2003, or Windows Server 2008 operating system.
To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site.
To run a quick test using the downloaded program, do the following:
1.Go to the C:\SWTOOLS\ldiag folder.
2.
3.When the User Account Control window opens, click Yes.
4.Select the device class to be tested.
5.Select the devices to be tested.
6.Select the tests to be performed.
7.Follow the instructions on the screen to start the test. When a problem is detected, information messages will be displayed. Refer to the messages to troubleshoot the problem.
UEFI diagnostic program
A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory and internal storage problems, view system information, and check and recover bad sectors on internal storage devices.
Chapter 3. General checkout 39
