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Toshiba M1 manual Tests and Diagnostics

Models: M1

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Troubleshooting Specs Install Error codes System Unit Block Diagram Bluetooth Pin No Signal Name Password KBC Error HDC Error Real Timer Test

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3 Tests and Diagnostics

3-ii	TECRA M1 Maintenance Manual (960 -436)

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Toshiba M1 manual Tests and Diagnostics

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Contents

Tecra M1 File Number Copyright Safety Precautions Preface Appendices describe the following Conventions Acronyms Tecra M1 Maintenance Manual 960 Table of Contents Viii Tests and Diagnostics CD-ROM/DVD-ROM Test Setup Replacement Procedures CPU Appendices Xiii Chapter Hardware Overview Hardware Overview Chapter Contents Figures Tables Features Features Hardware Overview Features Features Hardware Overview Hardware Overview Features Hardware Overview Hardware Overview Front of the computer System unit configuration is shown in figure System unit configuration System Unit Block Diagram System Unit Block Diagram Hardware Overview System Unit Block Diagram System Unit Block Diagram Hardware Overview Hardware Overview 32KB are reserved ∙ KBC System Unit Block Diagram Hardware Overview Hardware Overview Internal LAN Controller 3.5-inch Floppy Disk Drive USB External 2MB mode 44MB modeItems 2.5-inch HDD specifications 1/3 2.5-inch Hard Disk Drive2.5-inch Hard Disk Drive Hardware Overview 2186B Inch HDD specifications 2/3 Inch HDD specifications 3/3G8BC0000F310 G8BC00004210 G8BC0000A110 CD-ROM Drive CD-ROM drive specificationsCD-ROM Drive Hardware Overview DVD-ROM drive DVD-ROM drive specifications 1/2 DVD-ROM Drive DVD-ROM mode G8CC00015410 Specifications CD-RW/DVD-ROM Drive CD-RW/DVD-ROM drive specifications 3/3 DVD Multi Drive Panasonic G8CC00012410 DVD-ROM modeWrite Access time ms 110 130 Data Buffer Capacity Mbytes Keyboard 10 Keyboard TFT Color Display Hardware Overview TFT Color DisplayLCD Module FL inverter board specifications LCD module specifications 2/2FL Inverter Board Power Supply Power Supply Hardware Overview Power supply output rating Suspen ICH4-M 10 Battery specifications Main BatteryBattery name Material Output voltage Capacity Batteries Battery Charging Control Batteries Hardware Overview11 Time required for quick charges Status Charging time RTC battery 12 RTC battery charging/data preservation timeStatus Time Charging Time power on Data preservation period full charge Chapter Troubleshooting Procedures Troubleshooting Procedures Chapter Contents Procedure 2 Connector and Cable Check Troubleshooting Procedures Troubleshooting flowchart Vii Troubleshooting Troubleshooting Troubleshooting Procedures Troubleshooting Flowchart Troubleshooting Flowchart Troubleshooting Procedures Troubleshooting flowchart 1/2 Troubleshooting flowchart 2/2 Troubleshooting Flowchart Troubleshooting Procedures Power Supply Troubleshooting Procedure 1 Icons in the LCD CheckBattery Icon DC in Icon Procedure 2 Error Code Check Power Supply Troubleshooting Troubleshooting ProceduresError code Where Error occurs 1st Battery Error code Meaning S3V output PGV output PTV output Troubleshooting Procedures Procedure 3 Connection Check Procedure 4 Charge Check Result code Contents Check items Procedure 5 Replacement Check System Board Troubleshooting System Board Troubleshooting Troubleshooting Procedures Procedure 1 Message Check KBC Error HDC Error Procedure 2 Printer Port LED Check on Boot Mode Printer port LED Printer port LED boot mode status 1/8 LED Status Test item Message B5H Printer port LED boot mode status 3/8 Tecra M1 Maintenance Manual 960 Printer port LED boot mode status 5/8 0AH 1BH Printer port LED boot mode status 7/8 FFH Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check FDD Troubleshooting Procedure 1 FDD Head Cleaning Check FDD Troubleshooting Troubleshooting Procedures Procedure 2 Diagnostic Test Program Execution CheckFDD error code and status Status Procedure 3 Connector Check and Replacement Check HDD Troubleshooting HDD Troubleshooting Troubleshooting Procedures Procedure 2 Partition Check Procedure 3 Format Check Hard disk drive error code and status Procedure 4 Diagnostic Test Program Execution CheckCode Status Procedure 5 Connector Check and Replacement Check Keyboard and Touch pad Troubleshooting Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector and Replacement Check Sensor/Switch Board PJ3200 Display Troubleshooting Troubleshooting Procedures Display TroubleshootingProcedure 2 Connector and Cable Check Procedure 3 Replacement Check CD-ROM Drive Troubleshooting CD-ROM Drive Troubleshooting Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check DVD-ROM, CD-RW/DVD-ROM and DVD Multi Drive Troubleshooting DVD-ROM or CD-RW/DVD ROM or DVD Multi drive Modem Troubleshooting Modem Troubleshooting Troubleshooting Procedures Modem Troubleshooting LAN Troubleshooting Troubleshooting Procedures LAN TroubleshootingProcedure 1 Connector Check and Replacement Check Bluetooth Troubleshooting Procedure 1 Transmitting-Receiving Check Bluetooth Troubleshooting Troubleshooting Procedures Procedure 2 Antennas Connection Check Procedure 3 Antenna Check Procedure 4 Replacement Check Wireless LAN Troubleshooting Wireless LAN Troubleshooting Troubleshooting Procedures Procedure 3 Antenna Check Procedure 4 Replacement Check Sound Troubleshooting Sound Troubleshooting Troubleshooting Procedures Procedure 2 Connector Check Procedure 3 Replacement Check SD Card Slot Troubleshooting SD Card Slot Troubleshooting Troubleshooting ProceduresProcedure 1 Check on Windows Procedure 2 Connector/Replacement Check SD Card Slot Troubleshooting Chapter Tests and Diagnostics Tests and Diagnostics 24.1 25.2 Diagnostic Test Diagnostic Test Tests and Diagnostics Tests and Diagnostics Diagnostic Test Executing the Diagnostic Test Executing the Diagnostic Test Tests and Diagnostics Executing the Diagnostic Test SUB-TEST Pass Count Error Following message will appear Subtest Names Subtest Names Tests and DiagnosticsTest Name Subtest No Subtest Name Tests and Diagnostics Subtest Names Subtest names 2/3 Test Name Subtest names 3/3 Tests and Diagnostics System Test System Test System Test Tests and Diagnostics Tests and Diagnostics System Test Subtest DMI write Changed CPU Temp = XX deg C Throttling level = XXXXh Tests and Diagnostics Memory Test Memory Test Maximum memory size Tests and Diagnostics Keyboard Test Keyboard Test Keyboard Test Tests and Diagnostics Connected to the computer before the power is turned on Buttons ZD0003P02 must be connected to the computer Tests and Diagnostics Display Test Display Test Display Test Tests and Diagnostics Tests and Diagnostics Display Test Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh Tests and Diagnostics Floppy Disk Test Floppy Disk Test Data Subtest Random address/data By an operator Tests and Diagnostics Printer Test Printer Test Wrap around Tests and Diagnostics Async Test Async Test Subtest FIR/SIR Point to Point receive Hard Disk Test Tests and Diagnostics Hard Disk TestRefer to the operating system instructions Hard Disk Test Tests and Diagnostics Worst pattern data Cylinder Real Timer Test Real Timer Test Tests and Diagnostics Tests and Diagnostics Real Timer Test NDP Test Tests and Diagnostics NDP Test Expansion Test Tests and Diagnostics Sub# Address Good Bad ContentsExpansion Test Select the slot to test Tests and Diagnostics Expansion Test CD-ROM/DVD-ROM Test Tests and Diagnostics CD-ROM/DVD-ROM Test Wireless LAN Test Agere Tests and Diagnostics Wireless LAN Test Agere Wireless LAN Test Agere Tests and Diagnostics Transmit test Receive test Wireless LAN Test Agere Tests and Diagnostics This Card is WEP Press any key to continue Wireless LAN Test Atheros Wireless LAN Test Atheros Tests and Diagnostics Setting the responder machine Tests and Diagnostics Wireless LAN Test AtherosSetting the tester machine Then the test returns to the main menu automatically Tests and Diagnostics Wireless LAN Test Calexico Wireless LAN Test CalexicoSetting the target machine Sound/Modem Test Tests and Diagnostics Sound/Modem Test Tests and Diagnostics Sound/Modem Test Press any key, and the following two messages appear When the subtest is executed, the following message appears After a few seconds, the following message will appear IEEE1394 Test Program Tests and Diagnostics IEEE1394 Test Program Subtest Responder tool Bluetooth Test Bluetooth Test Tests and Diagnostics Tests and Diagnostics Bluetooth Test Bluetooth Test3 Tests and Diagnostics Error code for Bluetooth test Bdaddr 1/2 Progress Bar OOO Pppppp L Eeeeee Ttttttt Eeeeeee Ddddd MM P M M M P OOO Pppppp Error code See the Specification of the Bluetooth System in detail Tests and Diagnostics Error Code and Error Status Names Error Code and Error Status NamesDevice name Error code Error status name HDD CD/DVD-ROM Hard disk controller status register contents Hard Disk Test Detail Status Tests and DiagnosticsHard Disk Test Detail Status BBK1 Head Cleaning Head Cleaning Tests and DiagnosticsFunction Description Operations Tests and Diagnostics Log Utilities Log Utilities Log Utilities Tests and Diagnostics Tests and Diagnostics Running Test Running Test Running Test Tests and Diagnostics Tests and Diagnostics Floppy Disk Drive Utilities Floppy Disk Drive Utilities Floppy Disk Drive Utilities Tests and Diagnostics Floppy Disk Format & Copy Select a drive number. Then the following message appears HDD-ID Read System Configuration Tests and Diagnostics System Configuration System Configuration Tests and Diagnostics LAN Setup Tests and Diagnostics Setup Setup Tests and Diagnostics Accessing the Setup Program HDD Password Tecra M1 Maintenance Manual Moving Within the Setup Menu and Changing Values Accepting Changes and Exiting the Setup WindowFactory Preset Configuration Password Write Policy in the CPU Cache Setup Options Low CPU operates at low speed CPU Sleep Mode Enabled Lowers the CPU processing speed first, then if Necessary turns on the fan Tests and Diagnostics Setup PAL Disabled Disables the level 2 cache Enabled Enables the Panel Power On/Off Disabled All Devices COM level No Drive Address DMA channel CardBus/16-bit ECP Disabled USB Legacy Support cannot be used Tests and Diagnostics Setup Chapter Replacement Procedures Replacement Procedures 25.1 25.2 Removing the Keyboard support plate 27 Removing the Display assembly 64 Replacing Sharp fluorescent lamp SXGA+ 100 General General Replacement Procedures General Safety Precautions Before You Begin Disassembly Procedures Assembly Procedures General Tools and Equipment Screw Tightening Torque Color of Screw Shaft Marking of Screws on the Computer Body Battery Pack Battery PackRemoving the Battery Pack Replacement Procedures Battery Pack Removing the Battery pack Installing the Battery Pack Optional PC Card Replacement Procedures Optional PC CardRemoving an Optional PC Card Installing an Optional PC Card Replacement Procedures Optional SD Card Installing an Optional SD CardOptional SD Card Removing an Optional SD Card Optional SD Card HDD Replacement Procedures HDDRemoving the HDD HDD4 Replacement Procedures Removing the HDD cover Removing the HDD pack Removing the HDD bracket Installing the HDD Slim Select Bay Module Slim Select Bay ModuleRemoving the Slim Select Bay Module Replacement Procedures Slim Select Bay Module Tecra M1 Maintenance Manual Installing the Slim Select Bay Module Modem Daughter Card Modem Daughter CardRemoving the Modem Daughter Card Replacement Procedures Modem Daughter Card 10 Removing the Modem daughter card Installing the Modem Daughter Card CPU Replacement Procedures CPURemoving the CPU 11 Removing the CPU cover 12 Removing the Fin CPU4 Replacement Procedures 13 Unlocking the CPU Installing the CPU 14Applying new grease Replacement Procedures Replacement Procedures Keyboard Removing the Keyboard 16 Removing the Keyboard 17 Removing the Keyboard support plate Installing the Keyboard Memory Module Replacement Procedures Memory ModuleRemoving a Memory Module Installing a Memory Module Otherwise, the computer or the memory may be damaged Replacement Procedures Sensor/Switch Board Sensor/Switch BoardRemoving the Sensor/Switch Board Installing the Sensor/Switch Board Touch Pad Replacement Procedures Touch PadRemoving the Touch Pad 21 Removing the Palm rest Replacement Procedures Touch Pad Installing the Touch Pad Replacement Procedures Wireless LAN Card Wireless LAN CardRemoving the Wireless LAN Card 24 Removing the Wireless LAN card Installing the Wireless LAN Card Bluetooth Module Bluetooth ModuleRemoving the Bluetooth Module Replacement Procedures Bluetooth Module Installing the Bluetooth Module Display Assembly Display AssemblyRemoving the Display Assembly Replacement Procedures Display Assembly 27 Removing the Display assembly 28 Removing the Display assembly Installing the Display Assembly LED Board Replacement Procedures LED BoardRemoving the LED Board Installing the LED Board Sound Board Replacement Procedures Sound BoardRemoving the Sound Board 30 Removing the Sound board Installing the Sound Board System Board/RTC Battery/DC-IN Jack System Board/RTC Battery/DC-IN Jack Removing the System Board/RTC Battery/DC-IN Jack 31 Removing the System board/RTC Battery/DC-IN Jack System Board/RTC Battery/DC-IN Jack Replacement Procedures M2.5×4M2.5×10 Lift up the system board and remove it 33 Removing the DC-IN jack Installing the System Board/RTC Battery/DC-IN Jack USB Board Replacement Procedures USB BoardRemoving the USB Board Installing the USB Board 20 Fan Replacement Procedures 20 FanRemoving the Fan Installing the Fan Display Mask Replacement Procedures Display MaskRemoving the Display Mask Installing the Display Mask 37 Removing the Display mask Stick the two mask seals on the top of screws FL Inverter FL Inverter4 Replacement ProceduresRemoving the FL Inverter Replacement Procedures FL Inverter Installing the FL Inverter LCD Module LCD ModuleRemoving the LCD Module Replacement Procedures4.23 LCD Module 39 Removing the LCD module 40 Removing the LCD module Replacement Procedures LCD Module Installing the LCD ModulePage Wireless LAN Antenna/Bluetooth Antenna/Display Cover/Speaker ∙ M2.5×4 Tapping screw 42 Removing the Cable holder 43 Removing the cables 44 Removing the Hinge 45 Removing the Wireless LAN/Bluetooth antenna 46 Removing the LCD cable 47 Removing the Speaker cable 48 Removing the Speaker and Side cover 49 Removing the Hinge Replacement Procedures 50 Installing the wireless LAN/Bluetooth antenna Replacement Procedures Fluorescent Lamp Fluorescent Lamp Replacement ProcedureType Supplier Section Replacement Procedure Fluorescent Lamp 51 Replacing Toshiba fluorescent lamp XGA 512 Replacing Toshiba fluorescent lamp XGA 53 Replacing Toshiba fluorescent lamp XGA Replacement Procedure Fluorescent Lamp 54 Replacing Toshiba fluorescent lamp XGA 55 Replacing Toshiba fluorescent lamp XGA Fluorescent Lamp Replacement Procedure Assembling the 14.1-inch XGA Toshiba Fluorescent Lamp 56 Replacing Toshiba fluorescent lamp XGA Be careful not to damage the TAB 57 Replacing Toshiba fluorescent lamp XGA 58 Replacing Toshiba fluorescent lamp XGA 59 Replacing Toshiba fluorescent lamp XGA 60 Replacing Toshiba fluorescent lamp XGA 61 Replacing Toshiba fluorescent lamp XGA Discard the tapes removed 62 Replacing Sharp fluorescent lamp SXGA+ 63 Replacing Sharp fluorescent lamp SXGA+ Fluorescent Lamp4 Replacement Procedure 64 Replacing Sharp fluorescent lamp SXGA+ 65 Replacing Sharp fluorescent lamp SXGA+ 66 Replacing Sharp fluorescent lamp SXGA+ 67 Replacing Sharp fluorescent lamp SXGA+ 68 Replacing Sharp fluorescent lamp SXGA+ Replacement Procedure4.25 Fluorescent Lamp 69 Replacing Sharp fluorescent lamp SXGA+ 70 Replacing Sharp fluorescent lamp SXGA+ 71 Replacing Sharp fluorescent lamp SXGA+ Assembling the 14.1-inch SXGA+ Sharp Fluorescent Lamp Appendices Appendices Appendix Contents PJ2033 App-v Figure B-4 TableC-11 TableC-40 Precautions for handling the LCD module Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendix a Handling the LCD Module Appendices Appendix a Handling the LCD Module Appendices System Board FGFSY* Front View Appendix B Board Layout Mark Number Name EC/KBC System Board FGFSY* Back View Figure B-2 System board FGFSY* layout back Number Name CPU Sound Board FGFSD* Front and Back View Front Back Appendices Appendix B Board Layout LED Board FGFLE* Front and Back View Sensor/Switch Board FGFLS* Front and Back View USB Board FGFUS* Front and Back View Front System Board PJ1001 Memory 1 connector 200-pin Table C-1 Memory 1 connector 200-pin 1/3Pin No Signal Name Apx.C Pin Assignments Table C-1 Memory 1 connector 200pin 2/3 Appendices Apx.C Pin Assignments Appendix C Pin Assignments SDQ35R-B2P Table C-2 Memory 2 connector 200-pin 1/3 PJ1002 Memory 2 connector 200-pinAppendix C Pin AssignmentsAppendices SCB6B -B2P SCB7B-B2P GND SDQ39R-B2P GND SCK4-B2N PJ1509 HDD interface connector 44-pin Table C-3 HDD interface connector 44-pin PJ1511 Select Bay interface connector 72-pin Table C-4 Select Bay interface connector 72-pin PJ1512 PC-Card interface connector 150-pin Table C-5 PC-Card interface connector 150-pin 1/2 Appendices Apx.C Pin Assignments Table C-5 PC-Card interface connector 150-pin 2/2 PJ1514 SD Card interface connector 12-pin PJ123 Keyboard interface connector 34-pinTable C-6 SD Card interface connector 12-pin Table C-7 Keyboard interface connector 34-pin PJ2003 PAD interface connector 8-pin PJ1101 LED board interface connector 14-pinPJ1000 Sensor/Switch board interface connector 11 PJ2026 Speaker Right connector 3-pin 12 PJ2027 Speaker Left connector 2 -pin Table C-12 Speaker Left connector 2-pin 13 PJ2007 Docking interface connector 240-pin Table C-13 Docking interface connector 240-pin 1/4 Table C-13 Docking interface connector 240-pin 2/4 DCD-PYP TXD-PYN PE-P5P PDB06-P5P GND PDB01-P5P STROB-P5N 225 227 229 PJ2015 Mini PCI interface connector 124-pin Table C-14 Mini PCI interface connector 124-pin 1/2 Table C-14 Mini PCI interface connector 124-pin 2/2 123 124 16 PJ1003 MDC2 interface connector 2 -pin 15 PJ2017 MDC1 interface connector 30-pinPJ2019 Serial interface connector 9 -pin PJ2020 Parallel interface connector 25-pin 19 PJ2033 USB0 interface connector 4-pin20 PJ2034 USB1 interface connector 4-pin 21 PJ1004 USB board interface connector 6-pin 22 PJ4900 Bluetooth interface connector 20-pin 23 PJ1100 Sound board interface connector 30-pinTable C-22 Bluetooth interface connector 20-pin Table C-23 Sound board interface connector 30-pin PJ651 Ieee 1394 interface connector 25 PJ4500 LAN interface connector 14-pin26 PJ8800 DC-IN connector 4-pin 27 PJ8810 1st Battery connector 10-pin PJ1005 RTC Battery connector 2-pin 29 PJ8770 FAN interface connector 3-pin30 PJ5500 LCD interface connector 41-pin Table C-28 RTC Battery connector 2-pin Appendices Apx.C Pin Assignments PJ5523 CRT interface connector 15-pin 32 PJ5501 TV connector 4-pinInterface connector 15-pin Table C-32 TV connector 4-pin 34 PJ3001 Internal Microphone connector 2-pin Sound Board PJ3000 System board interface connector 30-pin35 PJ3002 External Microphone connector 6-pin 36 PJ3003 Headphone connector 6-pin Table C-36 Headphone connector 6-pin LED Board 37 PJ3100 System board interface connector 14-pin Table C-37 System board interface connector 14-pin Table C-38 System board interface connector 10-pin USB Board 39 PJ3300 System board interface connector 6-pin 40 PJ3301 USB port 2 connector 4-pinTable C-39 System board interface connector 6-pin Table C-40 USB port 2 connector 4-pin Appendix C Pin Assignments Table D-1 Scan codes set 1 and set 2 1/4 Appendix D Keyboard Scan/Character CodesCap Keytop Code set Make Break Make Break Ctrl Cap Keytop Code set Code se t Make Break With left Shift Cap Code set Table D-4 Scan codes with Fn keyBreak Make Table D-6 No.124 key scan code Key Shift Code set Top United States US Keyboard United Kingdom UK KeyboardAppendix E Key LayoutAppendices Appendices Appendix E Key Layout Serial Port Wraparound Connector Parallel Port Wraparound ConnectorAppendix F Wiring Diagrams LAN Loopback Connector AppendicesAppendix F Wiring Diagrams Rewriting the Bios Appendix G Bios Rewrite ProceduresTools Appendices Appendix G Bios Rewrite Procedures Appendix H EC/KBC Rewrite Procedures Rewriting the EC/KBC Appendices Appendix H EC/KBC Rewrite Procedures Table I-1 Mtbf Appendix I ReliabilityAppendicesTime hours Appendices Appendix I Reliability

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