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Troubleshooting
Specs
Install
Error messages
System Unit Block Diagram
Bluetooth
Pin No Signal Name
Password
KBC Error HDC Error
Real Timer Test
Page 13
Image 13
TECRA M1 Maintenance Manual
(960-436)
xiii
Page 12
Page 14
Page 13
Image 13
Page 12
Page 14
Contents
File Number
Tecra M1
Copyright
Preface
Safety Precautions
Appendices describe the following
Acronyms
Conventions
Tecra M1 Maintenance Manual 960
Table of Contents
Viii
CD-ROM/DVD-ROM Test
Tests and Diagnostics
Setup
CPU
Replacement Procedures
Appendices
Xiii
Chapter Hardware Overview
Hardware Overview
Chapter Contents
Tables
Figures
Features Hardware Overview
Features
Features
Features Hardware Overview
Hardware Overview
Features Hardware Overview
Hardware Overview
Front of the computer
System unit configuration
System unit configuration is shown in figure
System Unit Block Diagram Hardware Overview
System Unit Block Diagram
System Unit Block Diagram
System Unit Block Diagram Hardware Overview
Hardware Overview
32KB are reserved
∙ KBC
System Unit Block Diagram Hardware Overview
Hardware Overview
Internal LAN Controller
3.5-inch Floppy Disk Drive USB External
2MB mode 44MB mode
Items
2.5-inch Hard Disk Drive
2.5-inch HDD specifications 1/3
2.5-inch Hard Disk Drive Hardware Overview
2186B
Inch HDD specifications 3/3
Inch HDD specifications 2/3
G8BC0000F310
G8BC00004210 G8BC0000A110
CD-ROM Drive
CD-ROM drive specifications
CD-ROM Drive Hardware Overview
DVD-ROM Drive
DVD-ROM drive DVD-ROM drive specifications 1/2
G8CC00015410
DVD-ROM mode
CD-RW/DVD-ROM Drive
Specifications
CD-RW/DVD-ROM drive specifications 3/3
DVD Multi Drive
Panasonic G8CC00012410 DVD-ROM mode
Write
Access time ms 110 130 Data Buffer Capacity Mbytes
10 Keyboard
Keyboard
TFT Color Display Hardware Overview
TFT Color Display
LCD Module
FL inverter board specifications
LCD module specifications 2/2
FL Inverter Board
Power Supply Hardware Overview
Power Supply
Suspen
Power supply output rating
ICH4-M
Main Battery
10 Battery specifications
Battery name Material Output voltage Capacity
Batteries
Batteries Hardware Overview
Battery Charging Control
11 Time required for quick charges
Status Charging time
12 RTC battery charging/data preservation time
RTC battery
Status Time Charging Time power on
Data preservation period full charge
Chapter Troubleshooting Procedures
Troubleshooting Procedures
Chapter Contents
Procedure 2 Connector and Cable Check
Troubleshooting Procedures
Troubleshooting flowchart
Vii
Troubleshooting Troubleshooting Procedures
Troubleshooting
Troubleshooting Flowchart
Troubleshooting flowchart 1/2
Troubleshooting Flowchart Troubleshooting Procedures
Troubleshooting flowchart 2/2
Troubleshooting Flowchart Troubleshooting Procedures
Procedure 1 Icons in the LCD Check
Power Supply Troubleshooting
Battery Icon
DC in Icon
Procedure 2 Error Code Check
Power Supply Troubleshooting Troubleshooting Procedures
Error code Where Error occurs
Error code Meaning
1st Battery
S3V output
PGV output
PTV output
Troubleshooting Procedures
Procedure 3 Connection Check
Result code Contents Check items
Procedure 4 Charge Check
Procedure 5 Replacement Check
System Board Troubleshooting
Procedure 1 Message Check
System Board Troubleshooting Troubleshooting Procedures
KBC Error HDC Error
Printer port LED
Procedure 2 Printer Port LED Check on Boot Mode
LED Status Test item Message
Printer port LED boot mode status 1/8
B5H
Printer port LED boot mode status 3/8
Tecra M1 Maintenance Manual 960
0AH
Printer port LED boot mode status 5/8
1BH
Printer port LED boot mode status 7/8
FFH
Procedure 3 Diagnostic Test Program Execution Check
Procedure 4 Replacement Check
Procedure 1 FDD Head Cleaning Check
FDD Troubleshooting
Procedure 2 Diagnostic Test Program Execution Check
FDD Troubleshooting Troubleshooting Procedures
FDD error code and status
Status
Procedure 3 Connector Check and Replacement Check
HDD Troubleshooting Troubleshooting Procedures
HDD Troubleshooting
Procedure 2 Partition Check
Procedure 3 Format Check
Hard disk drive error code and status
Procedure 4 Diagnostic Test Program Execution Check
Code Status
Procedure 5 Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Keyboard and Touch pad Troubleshooting
Procedure 2 Connector and Replacement Check
Sensor/Switch Board PJ3200
Display Troubleshooting Troubleshooting Procedures
Display Troubleshooting
Procedure 2 Connector and Cable Check
Procedure 3 Replacement Check
CD-ROM Drive Troubleshooting Troubleshooting Procedures
CD-ROM Drive Troubleshooting
Procedure 2 Connector Check and Replacement Check
DVD-ROM, CD-RW/DVD-ROM and DVD Multi Drive Troubleshooting
DVD-ROM or CD-RW/DVD ROM or DVD Multi drive
Modem Troubleshooting Troubleshooting Procedures
Modem Troubleshooting
Modem Troubleshooting
LAN Troubleshooting Troubleshooting Procedures
LAN Troubleshooting
Procedure 1 Connector Check and Replacement Check
Procedure 1 Transmitting-Receiving Check
Bluetooth Troubleshooting
Procedure 2 Antennas Connection Check
Bluetooth Troubleshooting Troubleshooting Procedures
Procedure 3 Antenna Check
Procedure 4 Replacement Check
Wireless LAN Troubleshooting
Wireless LAN Troubleshooting Troubleshooting Procedures
Procedure 3 Antenna Check
Procedure 4 Replacement Check
Sound Troubleshooting
Procedure 2 Connector Check
Sound Troubleshooting Troubleshooting Procedures
Procedure 3 Replacement Check
SD Card Slot Troubleshooting Troubleshooting Procedures
SD Card Slot Troubleshooting
Procedure 1 Check on Windows
Procedure 2 Connector/Replacement Check
SD Card Slot Troubleshooting
Chapter Tests and Diagnostics
Tests and Diagnostics
24.1
25.2
Diagnostic Test Tests and Diagnostics
Diagnostic Test
Tests and Diagnostics Diagnostic Test
Executing the Diagnostic Test Tests and Diagnostics
Executing the Diagnostic Test
Executing the Diagnostic Test
SUB-TEST Pass Count Error
Following message will appear
Subtest Names
Subtest Names Tests and Diagnostics
Test Name Subtest No Subtest Name
Test Name
Tests and Diagnostics Subtest Names Subtest names 2/3
Subtest names 3/3
System Test
Tests and Diagnostics System Test
System Test Tests and Diagnostics
Changed
Tests and Diagnostics System Test Subtest DMI write
CPU Temp = XX deg C Throttling level = XXXXh
Memory Test
Tests and Diagnostics Memory Test
Maximum memory size
Keyboard Test
Tests and Diagnostics Keyboard Test
Connected to the computer before the power is turned on
Keyboard Test Tests and Diagnostics
Buttons
ZD0003P02 must be connected to the computer
Display Test
Tests and Diagnostics Display Test
Display Test Tests and Diagnostics
Tests and Diagnostics Display Test
Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Floppy Disk Test
Tests and Diagnostics Floppy Disk Test
By an operator
Data Subtest Random address/data
Printer Test
Tests and Diagnostics Printer Test
Wrap around
Async Test
Tests and Diagnostics Async Test
Subtest FIR/SIR Point to Point receive
Hard Disk Test
Tests and Diagnostics Hard Disk Test
Refer to the operating system instructions
Hard Disk Test Tests and Diagnostics
Worst pattern data Cylinder
Real Timer Test Tests and Diagnostics
Real Timer Test
Tests and Diagnostics Real Timer Test
NDP Test
NDP Test Tests and Diagnostics
Sub# Address Good Bad Contents
Expansion Test Tests and Diagnostics
Expansion Test
Select the slot to test
Tests and Diagnostics Expansion Test
CD-ROM/DVD-ROM Test
CD-ROM/DVD-ROM Test Tests and Diagnostics
Tests and Diagnostics Wireless LAN Test Agere
Wireless LAN Test Agere
Transmit test
Wireless LAN Test Agere Tests and Diagnostics
Receive test
Wireless LAN Test Agere Tests and Diagnostics
This Card is WEP Press any key to continue
Wireless LAN Test Atheros Tests and Diagnostics
Wireless LAN Test Atheros
Setting the responder machine
Tests and Diagnostics Wireless LAN Test Atheros
Setting the tester machine
Then the test returns to the main menu automatically
Tests and Diagnostics Wireless LAN Test Calexico
Wireless LAN Test Calexico
Setting the target machine
Sound/Modem Test
Sound/Modem Test Tests and Diagnostics
Press any key, and the following two messages appear
Tests and Diagnostics Sound/Modem Test
When the subtest is executed, the following message appears
After a few seconds, the following message will appear
IEEE1394 Test Program
IEEE1394 Test Program Tests and Diagnostics
Subtest Responder tool
Bluetooth Test Tests and Diagnostics
Bluetooth Test
Tests and Diagnostics Bluetooth Test
Bluetooth Test3 Tests and Diagnostics
Error code for Bluetooth test Bdaddr 1/2
Progress Bar
OOO Pppppp L Eeeeee Ttttttt Eeeeeee Ddddd MM P M M M P
OOO Pppppp
Error code
See the Specification of the Bluetooth System in detail
Tests and Diagnostics Error Code and Error Status Names
Error Code and Error Status Names
Device name Error code Error status name
HDD
CD/DVD-ROM
Hard disk controller status register contents
Hard Disk Test Detail Status Tests and Diagnostics
Hard Disk Test Detail Status
BBK1
Head Cleaning Tests and Diagnostics
Head Cleaning
Function Description
Operations
Log Utilities
Tests and Diagnostics Log Utilities
Log Utilities Tests and Diagnostics
Running Test
Tests and Diagnostics Running Test
Running Test Tests and Diagnostics
Floppy Disk Drive Utilities
Tests and Diagnostics Floppy Disk Drive Utilities
Floppy Disk Drive Utilities Tests and Diagnostics
Floppy Disk Format & Copy
Select a drive number. Then the following message appears
HDD-ID Read
Tests and Diagnostics System Configuration
System Configuration
LAN
System Configuration Tests and Diagnostics
Tests and Diagnostics Setup
Setup
Setup Tests and Diagnostics
HDD Password
Accessing the Setup Program
Tecra M1 Maintenance Manual
Accepting Changes and Exiting the Setup Window
Moving Within the Setup Menu and Changing Values
Factory Preset Configuration
Password Write Policy in the CPU Cache
Low CPU operates at low speed CPU Sleep Mode
Setup Options
Enabled
Necessary turns on the fan
Lowers the CPU processing speed first, then if
Tests and Diagnostics Setup
PAL
Disabled Disables the level 2 cache
Enabled Enables the Panel Power On/Off Disabled
All Devices
COM level
Address DMA channel
No Drive
CardBus/16-bit
ECP
USB Legacy Support cannot be used
Disabled
Tests and Diagnostics Setup
Chapter Replacement Procedures
Replacement Procedures
25.2
25.1
Removing the Keyboard support plate
27 Removing the Display assembly
64 Replacing Sharp fluorescent lamp SXGA+ 100
General
General
Safety Precautions
Replacement Procedures General
Before You Begin
Assembly Procedures
Disassembly Procedures
General
Tools and Equipment
Screw Tightening Torque
Marking of Screws on the Computer Body
Color of Screw Shaft
Battery Pack
Battery Pack
Removing the Battery Pack
Removing the Battery pack
Replacement Procedures Battery Pack
Installing the Battery Pack
Optional PC Card
Replacement Procedures Optional PC Card
Removing an Optional PC Card
Installing an Optional PC Card
Installing an Optional SD Card
Replacement Procedures Optional SD Card
Optional SD Card
Removing an Optional SD Card
Optional SD Card
HDD
Replacement Procedures HDD
Removing the HDD
Removing the HDD cover
HDD4 Replacement Procedures
Removing the HDD pack
Removing the HDD bracket
Installing the HDD
Slim Select Bay Module
Slim Select Bay Module
Removing the Slim Select Bay Module
Replacement Procedures Slim Select Bay Module
Tecra M1 Maintenance Manual
Installing the Slim Select Bay Module
Modem Daughter Card
Modem Daughter Card
Removing the Modem Daughter Card
10 Removing the Modem daughter card
Replacement Procedures Modem Daughter Card
Installing the Modem Daughter Card
CPU
Replacement Procedures CPU
Removing the CPU
11 Removing the CPU cover
12 Removing the Fin
13 Unlocking the CPU
CPU4 Replacement Procedures
14Applying new grease
Installing the CPU
Replacement Procedures
Removing the Keyboard
Replacement Procedures Keyboard
16 Removing the Keyboard
17 Removing the Keyboard support plate
Installing the Keyboard
Memory Module
Replacement Procedures Memory Module
Removing a Memory Module
Otherwise, the computer or the memory may be damaged
Installing a Memory Module
Replacement Procedures Sensor/Switch Board
Sensor/Switch Board
Removing the Sensor/Switch Board
Installing the Sensor/Switch Board
Touch Pad
Replacement Procedures Touch Pad
Removing the Touch Pad
21 Removing the Palm rest
Replacement Procedures Touch Pad
Installing the Touch Pad
Replacement Procedures Wireless LAN Card
Wireless LAN Card
Removing the Wireless LAN Card
24 Removing the Wireless LAN card
Installing the Wireless LAN Card
Bluetooth Module
Bluetooth Module
Removing the Bluetooth Module
Installing the Bluetooth Module
Replacement Procedures Bluetooth Module
Display Assembly
Display Assembly
Removing the Display Assembly
Replacement Procedures Display Assembly
27 Removing the Display assembly
28 Removing the Display assembly
Installing the Display Assembly
LED Board
Replacement Procedures LED Board
Removing the LED Board
Installing the LED Board
Sound Board
Replacement Procedures Sound Board
Removing the Sound Board
30 Removing the Sound board
Installing the Sound Board
System Board/RTC Battery/DC-IN Jack
System Board/RTC Battery/DC-IN Jack
31 Removing the System board/RTC Battery/DC-IN Jack
Removing the System Board/RTC Battery/DC-IN Jack
M2.5×4
System Board/RTC Battery/DC-IN Jack Replacement Procedures
M2.5×10
Lift up the system board and remove it
33 Removing the DC-IN jack
Installing the System Board/RTC Battery/DC-IN Jack
USB Board
Replacement Procedures USB Board
Removing the USB Board
Installing the USB Board
20 Fan
Replacement Procedures 20 Fan
Removing the Fan
Installing the Fan
Display Mask
Replacement Procedures Display Mask
Removing the Display Mask
37 Removing the Display mask
Installing the Display Mask
Stick the two mask seals on the top of screws
FL Inverter
FL Inverter4 Replacement Procedures
Removing the FL Inverter
Installing the FL Inverter
Replacement Procedures FL Inverter
LCD Module
LCD Module
Removing the LCD Module
39 Removing the LCD module
Replacement Procedures4.23 LCD Module
40 Removing the LCD module
Installing the LCD Module
Replacement Procedures LCD Module
Page
Wireless LAN Antenna/Bluetooth Antenna/Display Cover/Speaker
42 Removing the Cable holder
∙ M2.5×4 Tapping screw
43 Removing the cables
44 Removing the Hinge
45 Removing the Wireless LAN/Bluetooth antenna
46 Removing the LCD cable
47 Removing the Speaker cable
48 Removing the Speaker and Side cover
49 Removing the Hinge
Replacement Procedures
50 Installing the wireless LAN/Bluetooth antenna
Replacement Procedures
Fluorescent Lamp
Fluorescent Lamp Replacement Procedure
Type Supplier Section
Replacement Procedure Fluorescent Lamp
51 Replacing Toshiba fluorescent lamp XGA
512 Replacing Toshiba fluorescent lamp XGA
53 Replacing Toshiba fluorescent lamp XGA
Replacement Procedure Fluorescent Lamp
54 Replacing Toshiba fluorescent lamp XGA
55 Replacing Toshiba fluorescent lamp XGA
Fluorescent Lamp Replacement Procedure
56 Replacing Toshiba fluorescent lamp XGA
Assembling the 14.1-inch XGA Toshiba Fluorescent Lamp
57 Replacing Toshiba fluorescent lamp XGA
Be careful not to damage the TAB
58 Replacing Toshiba fluorescent lamp XGA
59 Replacing Toshiba fluorescent lamp XGA
60 Replacing Toshiba fluorescent lamp XGA
61 Replacing Toshiba fluorescent lamp XGA
Discard the tapes removed
62 Replacing Sharp fluorescent lamp SXGA+
63 Replacing Sharp fluorescent lamp SXGA+
64 Replacing Sharp fluorescent lamp SXGA+
Fluorescent Lamp4 Replacement Procedure
65 Replacing Sharp fluorescent lamp SXGA+
66 Replacing Sharp fluorescent lamp SXGA+
67 Replacing Sharp fluorescent lamp SXGA+
68 Replacing Sharp fluorescent lamp SXGA+
69 Replacing Sharp fluorescent lamp SXGA+
Replacement Procedure4.25 Fluorescent Lamp
70 Replacing Sharp fluorescent lamp SXGA+
71 Replacing Sharp fluorescent lamp SXGA+
Assembling the 14.1-inch SXGA+ Sharp Fluorescent Lamp
Appendices
Appendices
Appendix Contents
PJ2033
App-v
Figure B-4
TableC-11
TableC-40
Appendix a Handling the LCD Module
Precautions for handling the LCD module
Appendix a Handling the LCD Module
Appendix a Handling the LCD Module
Appendices
Appendix a Handling the LCD Module
Appendices
Appendix B Board Layout
System Board FGFSY* Front View
EC/KBC
Mark Number Name
Figure B-2 System board FGFSY* layout back
System Board FGFSY* Back View
CPU
Number Name
Front Back
Sound Board FGFSD* Front and Back View
Appendices Appendix B Board Layout
LED Board FGFLE* Front and Back View
Sensor/Switch Board FGFLS* Front and Back View
Front
USB Board FGFUS* Front and Back View
Table C-1 Memory 1 connector 200-pin 1/3
System Board PJ1001 Memory 1 connector 200-pin
Pin No Signal Name
Apx.C Pin Assignments
Appendices Apx.C Pin Assignments
Table C-1 Memory 1 connector 200pin 2/3
Appendix C Pin Assignments
SDQ35R-B2P
Table C-2 Memory 2 connector 200-pin 1/3
PJ1002 Memory 2 connector 200-pin
Appendix C Pin AssignmentsAppendices
SCB6B -B2P SCB7B-B2P GND
SDQ39R-B2P GND
SCK4-B2N
Table C-3 HDD interface connector 44-pin
PJ1509 HDD interface connector 44-pin
Table C-4 Select Bay interface connector 72-pin
PJ1511 Select Bay interface connector 72-pin
Table C-5 PC-Card interface connector 150-pin 1/2
PJ1512 PC-Card interface connector 150-pin
Appendices Apx.C Pin Assignments
Table C-5 PC-Card interface connector 150-pin 2/2
PJ123 Keyboard interface connector 34-pin
PJ1514 SD Card interface connector 12-pin
Table C-6 SD Card interface connector 12-pin
Table C-7 Keyboard interface connector 34-pin
PJ1101 LED board interface connector 14-pin
PJ2003 PAD interface connector 8-pin
PJ1000 Sensor/Switch board interface connector
11 PJ2026 Speaker Right connector 3-pin
Table C-12 Speaker Left connector 2-pin
12 PJ2027 Speaker Left connector 2 -pin
Table C-13 Docking interface connector 240-pin 1/4
13 PJ2007 Docking interface connector 240-pin
Table C-13 Docking interface connector 240-pin 2/4
DCD-PYP TXD-PYN PE-P5P PDB06-P5P GND PDB01-P5P
STROB-P5N
225 227 229
Table C-14 Mini PCI interface connector 124-pin 1/2
PJ2015 Mini PCI interface connector 124-pin
Table C-14 Mini PCI interface connector 124-pin 2/2
123 124
16 PJ1003 MDC2 interface connector 2 -pin
15 PJ2017 MDC1 interface connector 30-pin
PJ2019 Serial interface connector 9 -pin
19 PJ2033 USB0 interface connector 4-pin
PJ2020 Parallel interface connector 25-pin
20 PJ2034 USB1 interface connector 4-pin
21 PJ1004 USB board interface connector 6-pin
23 PJ1100 Sound board interface connector 30-pin
22 PJ4900 Bluetooth interface connector 20-pin
Table C-22 Bluetooth interface connector 20-pin
Table C-23 Sound board interface connector 30-pin
25 PJ4500 LAN interface connector 14-pin
PJ651 Ieee 1394 interface connector
26 PJ8800 DC-IN connector 4-pin
27 PJ8810 1st Battery connector 10-pin
29 PJ8770 FAN interface connector 3-pin
PJ1005 RTC Battery connector 2-pin
30 PJ5500 LCD interface connector 41-pin
Table C-28 RTC Battery connector 2-pin
Appendices Apx.C Pin Assignments
32 PJ5501 TV connector 4-pin
PJ5523 CRT interface connector 15-pin
Interface connector 15-pin
Table C-32 TV connector 4-pin
34 PJ3001 Internal Microphone connector 2-pin
Sound Board PJ3000 System board interface connector 30-pin
35 PJ3002 External Microphone connector 6-pin
Table C-36 Headphone connector 6-pin
36 PJ3003 Headphone connector 6-pin
Table C-37 System board interface connector 14-pin
LED Board 37 PJ3100 System board interface connector 14-pin
Table C-38 System board interface connector 10-pin
40 PJ3301 USB port 2 connector 4-pin
USB Board 39 PJ3300 System board interface connector 6-pin
Table C-39 System board interface connector 6-pin
Table C-40 USB port 2 connector 4-pin
Appendix C Pin Assignments
Table D-1 Scan codes set 1 and set 2 1/4
Appendix D Keyboard Scan/Character Codes
Cap Keytop Code set Make Break
Make Break
Ctrl
Cap Keytop Code set Code se t Make Break
With left Shift
Cap Code set
Table D-4 Scan codes with Fn key
Break Make
Table D-6 No.124 key scan code
Key Shift Code set Top
United States US Keyboard
United Kingdom UK Keyboard
Appendix E Key LayoutAppendices
Appendices Appendix E Key Layout
Serial Port Wraparound Connector
Parallel Port Wraparound Connector
Appendix F Wiring Diagrams
AppendicesAppendix F Wiring Diagrams
LAN Loopback Connector
Rewriting the Bios
Appendix G Bios Rewrite Procedures
Tools
Appendices Appendix G Bios Rewrite Procedures
Rewriting the EC/KBC
Appendix H EC/KBC Rewrite Procedures
Appendices Appendix H EC/KBC Rewrite Procedures
Table I-1 Mtbf
Appendix I ReliabilityAppendices
Time hours
Appendices Appendix I Reliability