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Troubleshooting
Specification
Install
Error codes
System Unit Block Diagram
Bluetooth
Pin No Signal Name
Password
KBC Error HDC Error
Real Timer Test
Page 60
Image 60
2 Troubleshooting Procedures
TECRA M1 Maintenance Manual
(960-436)
2-vii
Page 59
Page 61
Page 60
Image 60
Page 59
Page 61
Contents
Tecra M1
File Number
Copyright
Safety Precautions
Preface
Appendices describe the following
Conventions
Acronyms
Tecra M1 Maintenance Manual 960
Table of Contents
Viii
Tests and Diagnostics
CD-ROM/DVD-ROM Test
Setup
Replacement Procedures
CPU
Appendices
Xiii
Chapter Hardware Overview
Hardware Overview
Chapter Contents
Figures
Tables
Features
Features Hardware Overview
Features
Features Hardware Overview
Hardware Overview
Features Hardware Overview
Hardware Overview
Front of the computer
System unit configuration is shown in figure
System unit configuration
System Unit Block Diagram
System Unit Block Diagram Hardware Overview
System Unit Block Diagram
System Unit Block Diagram Hardware Overview
Hardware Overview
32KB are reserved
∙ KBC
System Unit Block Diagram Hardware Overview
Hardware Overview
Internal LAN Controller
2MB mode 44MB mode
3.5-inch Floppy Disk Drive USB External
Items
2.5-inch HDD specifications 1/3
2.5-inch Hard Disk Drive
2.5-inch Hard Disk Drive Hardware Overview
2186B
Inch HDD specifications 2/3
Inch HDD specifications 3/3
G8BC0000F310
G8BC00004210 G8BC0000A110
CD-ROM drive specifications
CD-ROM Drive
CD-ROM Drive Hardware Overview
DVD-ROM drive DVD-ROM drive specifications 1/2
DVD-ROM Drive
DVD-ROM mode
G8CC00015410
Specifications
CD-RW/DVD-ROM Drive
CD-RW/DVD-ROM drive specifications 3/3
Panasonic G8CC00012410 DVD-ROM mode
DVD Multi Drive
Write
Access time ms 110 130 Data Buffer Capacity Mbytes
Keyboard
10 Keyboard
TFT Color Display
TFT Color Display Hardware Overview
LCD Module
LCD module specifications 2/2
FL inverter board specifications
FL Inverter Board
Power Supply
Power Supply Hardware Overview
Power supply output rating
Suspen
ICH4-M
10 Battery specifications
Main Battery
Battery name Material Output voltage Capacity
Batteries
Battery Charging Control
Batteries Hardware Overview
11 Time required for quick charges
Status Charging time
RTC battery
12 RTC battery charging/data preservation time
Status Time Charging Time power on
Data preservation period full charge
Chapter Troubleshooting Procedures
Troubleshooting Procedures
Chapter Contents
Procedure 2 Connector and Cable Check
Troubleshooting Procedures
Troubleshooting flowchart
Vii
Troubleshooting
Troubleshooting Troubleshooting Procedures
Troubleshooting Flowchart
Troubleshooting Flowchart Troubleshooting Procedures
Troubleshooting flowchart 1/2
Troubleshooting flowchart 2/2
Troubleshooting Flowchart Troubleshooting Procedures
Power Supply Troubleshooting
Procedure 1 Icons in the LCD Check
Battery Icon
DC in Icon
Power Supply Troubleshooting Troubleshooting Procedures
Procedure 2 Error Code Check
Error code Where Error occurs
1st Battery
Error code Meaning
S3V output
PGV output
PTV output
Troubleshooting Procedures
Procedure 3 Connection Check
Procedure 4 Charge Check
Result code Contents Check items
Procedure 5 Replacement Check
System Board Troubleshooting
System Board Troubleshooting Troubleshooting Procedures
Procedure 1 Message Check
KBC Error HDC Error
Procedure 2 Printer Port LED Check on Boot Mode
Printer port LED
Printer port LED boot mode status 1/8
LED Status Test item Message
B5H
Printer port LED boot mode status 3/8
Tecra M1 Maintenance Manual 960
Printer port LED boot mode status 5/8
0AH
1BH
Printer port LED boot mode status 7/8
FFH
Procedure 3 Diagnostic Test Program Execution Check
Procedure 4 Replacement Check
FDD Troubleshooting
Procedure 1 FDD Head Cleaning Check
FDD Troubleshooting Troubleshooting Procedures
Procedure 2 Diagnostic Test Program Execution Check
FDD error code and status
Status
Procedure 3 Connector Check and Replacement Check
HDD Troubleshooting
HDD Troubleshooting Troubleshooting Procedures
Procedure 2 Partition Check
Procedure 3 Format Check
Procedure 4 Diagnostic Test Program Execution Check
Hard disk drive error code and status
Code Status
Procedure 5 Connector Check and Replacement Check
Keyboard and Touch pad Troubleshooting
Procedure 1 Diagnostic Test Program Execution Check
Procedure 2 Connector and Replacement Check
Sensor/Switch Board PJ3200
Display Troubleshooting
Display Troubleshooting Troubleshooting Procedures
Procedure 2 Connector and Cable Check
Procedure 3 Replacement Check
CD-ROM Drive Troubleshooting
CD-ROM Drive Troubleshooting Troubleshooting Procedures
Procedure 2 Connector Check and Replacement Check
DVD-ROM, CD-RW/DVD-ROM and DVD Multi Drive Troubleshooting
DVD-ROM or CD-RW/DVD ROM or DVD Multi drive
Modem Troubleshooting
Modem Troubleshooting Troubleshooting Procedures
Modem Troubleshooting
LAN Troubleshooting
LAN Troubleshooting Troubleshooting Procedures
Procedure 1 Connector Check and Replacement Check
Bluetooth Troubleshooting
Procedure 1 Transmitting-Receiving Check
Bluetooth Troubleshooting Troubleshooting Procedures
Procedure 2 Antennas Connection Check
Procedure 3 Antenna Check
Procedure 4 Replacement Check
Wireless LAN Troubleshooting
Wireless LAN Troubleshooting Troubleshooting Procedures
Procedure 3 Antenna Check
Procedure 4 Replacement Check
Sound Troubleshooting
Sound Troubleshooting Troubleshooting Procedures
Procedure 2 Connector Check
Procedure 3 Replacement Check
SD Card Slot Troubleshooting
SD Card Slot Troubleshooting Troubleshooting Procedures
Procedure 1 Check on Windows
Procedure 2 Connector/Replacement Check
SD Card Slot Troubleshooting
Chapter Tests and Diagnostics
Tests and Diagnostics
24.1
25.2
Diagnostic Test
Diagnostic Test Tests and Diagnostics
Tests and Diagnostics Diagnostic Test
Executing the Diagnostic Test
Executing the Diagnostic Test Tests and Diagnostics
Executing the Diagnostic Test
SUB-TEST Pass Count Error
Following message will appear
Subtest Names Tests and Diagnostics
Subtest Names
Test Name Subtest No Subtest Name
Tests and Diagnostics Subtest Names Subtest names 2/3
Test Name
Subtest names 3/3
Tests and Diagnostics System Test
System Test
System Test Tests and Diagnostics
Tests and Diagnostics System Test Subtest DMI write
Changed
CPU Temp = XX deg C Throttling level = XXXXh
Tests and Diagnostics Memory Test
Memory Test
Maximum memory size
Tests and Diagnostics Keyboard Test
Keyboard Test
Keyboard Test Tests and Diagnostics
Connected to the computer before the power is turned on
Buttons
ZD0003P02 must be connected to the computer
Tests and Diagnostics Display Test
Display Test
Display Test Tests and Diagnostics
Tests and Diagnostics Display Test
Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Tests and Diagnostics Floppy Disk Test
Floppy Disk Test
Data Subtest Random address/data
By an operator
Tests and Diagnostics Printer Test
Printer Test
Wrap around
Tests and Diagnostics Async Test
Async Test
Subtest FIR/SIR Point to Point receive
Tests and Diagnostics Hard Disk Test
Hard Disk Test
Refer to the operating system instructions
Hard Disk Test Tests and Diagnostics
Worst pattern data Cylinder
Real Timer Test
Real Timer Test Tests and Diagnostics
Tests and Diagnostics Real Timer Test
NDP Test Tests and Diagnostics
NDP Test
Expansion Test Tests and Diagnostics
Sub# Address Good Bad Contents
Expansion Test
Select the slot to test
Tests and Diagnostics Expansion Test
CD-ROM/DVD-ROM Test Tests and Diagnostics
CD-ROM/DVD-ROM Test
Wireless LAN Test Agere
Tests and Diagnostics Wireless LAN Test Agere
Wireless LAN Test Agere Tests and Diagnostics
Transmit test
Receive test
Wireless LAN Test Agere Tests and Diagnostics
This Card is WEP Press any key to continue
Wireless LAN Test Atheros
Wireless LAN Test Atheros Tests and Diagnostics
Tests and Diagnostics Wireless LAN Test Atheros
Setting the responder machine
Setting the tester machine
Then the test returns to the main menu automatically
Wireless LAN Test Calexico
Tests and Diagnostics Wireless LAN Test Calexico
Setting the target machine
Sound/Modem Test Tests and Diagnostics
Sound/Modem Test
Tests and Diagnostics Sound/Modem Test
Press any key, and the following two messages appear
When the subtest is executed, the following message appears
After a few seconds, the following message will appear
IEEE1394 Test Program Tests and Diagnostics
IEEE1394 Test Program
Subtest Responder tool
Bluetooth Test
Bluetooth Test Tests and Diagnostics
Tests and Diagnostics Bluetooth Test
Bluetooth Test3 Tests and Diagnostics
Error code for Bluetooth test Bdaddr 1/2
Progress Bar
OOO Pppppp L Eeeeee Ttttttt Eeeeeee Ddddd MM P M M M P
OOO Pppppp
Error code
See the Specification of the Bluetooth System in detail
Error Code and Error Status Names
Tests and Diagnostics Error Code and Error Status Names
Device name Error code Error status name
HDD
CD/DVD-ROM
Hard Disk Test Detail Status Tests and Diagnostics
Hard disk controller status register contents
Hard Disk Test Detail Status
BBK1
Head Cleaning
Head Cleaning Tests and Diagnostics
Function Description
Operations
Tests and Diagnostics Log Utilities
Log Utilities
Log Utilities Tests and Diagnostics
Tests and Diagnostics Running Test
Running Test
Running Test Tests and Diagnostics
Tests and Diagnostics Floppy Disk Drive Utilities
Floppy Disk Drive Utilities
Floppy Disk Drive Utilities Tests and Diagnostics
Floppy Disk Format & Copy
Select a drive number. Then the following message appears
HDD-ID Read
System Configuration
Tests and Diagnostics System Configuration
System Configuration Tests and Diagnostics
LAN
Setup
Tests and Diagnostics Setup
Setup Tests and Diagnostics
Accessing the Setup Program
HDD Password
Tecra M1 Maintenance Manual
Moving Within the Setup Menu and Changing Values
Accepting Changes and Exiting the Setup Window
Factory Preset Configuration
Password Write Policy in the CPU Cache
Setup Options
Low CPU operates at low speed CPU Sleep Mode
Enabled
Lowers the CPU processing speed first, then if
Necessary turns on the fan
Tests and Diagnostics Setup
PAL
Disabled Disables the level 2 cache
Enabled Enables the Panel Power On/Off Disabled
All Devices
COM level
No Drive
Address DMA channel
CardBus/16-bit
ECP
Disabled
USB Legacy Support cannot be used
Tests and Diagnostics Setup
Chapter Replacement Procedures
Replacement Procedures
25.1
25.2
Removing the Keyboard support plate
27 Removing the Display assembly
64 Replacing Sharp fluorescent lamp SXGA+ 100
General
General
Replacement Procedures General
Safety Precautions
Before You Begin
Disassembly Procedures
Assembly Procedures
General
Tools and Equipment
Screw Tightening Torque
Color of Screw Shaft
Marking of Screws on the Computer Body
Battery Pack
Battery Pack
Removing the Battery Pack
Replacement Procedures Battery Pack
Removing the Battery pack
Installing the Battery Pack
Replacement Procedures Optional PC Card
Optional PC Card
Removing an Optional PC Card
Installing an Optional PC Card
Replacement Procedures Optional SD Card
Installing an Optional SD Card
Optional SD Card
Removing an Optional SD Card
Optional SD Card
Replacement Procedures HDD
HDD
Removing the HDD
HDD4 Replacement Procedures
Removing the HDD cover
Removing the HDD pack
Removing the HDD bracket
Installing the HDD
Slim Select Bay Module
Slim Select Bay Module
Removing the Slim Select Bay Module
Replacement Procedures Slim Select Bay Module
Tecra M1 Maintenance Manual
Installing the Slim Select Bay Module
Modem Daughter Card
Modem Daughter Card
Removing the Modem Daughter Card
Replacement Procedures Modem Daughter Card
10 Removing the Modem daughter card
Installing the Modem Daughter Card
Replacement Procedures CPU
CPU
Removing the CPU
11 Removing the CPU cover
12 Removing the Fin
CPU4 Replacement Procedures
13 Unlocking the CPU
Installing the CPU
14Applying new grease
Replacement Procedures
Replacement Procedures Keyboard
Removing the Keyboard
16 Removing the Keyboard
17 Removing the Keyboard support plate
Installing the Keyboard
Replacement Procedures Memory Module
Memory Module
Removing a Memory Module
Installing a Memory Module
Otherwise, the computer or the memory may be damaged
Sensor/Switch Board
Replacement Procedures Sensor/Switch Board
Removing the Sensor/Switch Board
Installing the Sensor/Switch Board
Replacement Procedures Touch Pad
Touch Pad
Removing the Touch Pad
21 Removing the Palm rest
Replacement Procedures Touch Pad
Installing the Touch Pad
Wireless LAN Card
Replacement Procedures Wireless LAN Card
Removing the Wireless LAN Card
24 Removing the Wireless LAN card
Installing the Wireless LAN Card
Bluetooth Module
Bluetooth Module
Removing the Bluetooth Module
Replacement Procedures Bluetooth Module
Installing the Bluetooth Module
Display Assembly
Display Assembly
Removing the Display Assembly
Replacement Procedures Display Assembly
27 Removing the Display assembly
28 Removing the Display assembly
Installing the Display Assembly
Replacement Procedures LED Board
LED Board
Removing the LED Board
Installing the LED Board
Replacement Procedures Sound Board
Sound Board
Removing the Sound Board
30 Removing the Sound board
Installing the Sound Board
System Board/RTC Battery/DC-IN Jack
System Board/RTC Battery/DC-IN Jack
Removing the System Board/RTC Battery/DC-IN Jack
31 Removing the System board/RTC Battery/DC-IN Jack
System Board/RTC Battery/DC-IN Jack Replacement Procedures
M2.5×4
M2.5×10
Lift up the system board and remove it
33 Removing the DC-IN jack
Installing the System Board/RTC Battery/DC-IN Jack
Replacement Procedures USB Board
USB Board
Removing the USB Board
Installing the USB Board
Replacement Procedures 20 Fan
20 Fan
Removing the Fan
Installing the Fan
Replacement Procedures Display Mask
Display Mask
Removing the Display Mask
Installing the Display Mask
37 Removing the Display mask
Stick the two mask seals on the top of screws
FL Inverter4 Replacement Procedures
FL Inverter
Removing the FL Inverter
Replacement Procedures FL Inverter
Installing the FL Inverter
LCD Module
LCD Module
Removing the LCD Module
Replacement Procedures4.23 LCD Module
39 Removing the LCD module
40 Removing the LCD module
Replacement Procedures LCD Module
Installing the LCD Module
Page
Wireless LAN Antenna/Bluetooth Antenna/Display Cover/Speaker
∙ M2.5×4 Tapping screw
42 Removing the Cable holder
43 Removing the cables
44 Removing the Hinge
45 Removing the Wireless LAN/Bluetooth antenna
46 Removing the LCD cable
47 Removing the Speaker cable
48 Removing the Speaker and Side cover
49 Removing the Hinge
Replacement Procedures
50 Installing the wireless LAN/Bluetooth antenna
Replacement Procedures
Fluorescent Lamp Replacement Procedure
Fluorescent Lamp
Type Supplier Section
Replacement Procedure Fluorescent Lamp
51 Replacing Toshiba fluorescent lamp XGA
512 Replacing Toshiba fluorescent lamp XGA
53 Replacing Toshiba fluorescent lamp XGA
Replacement Procedure Fluorescent Lamp
54 Replacing Toshiba fluorescent lamp XGA
55 Replacing Toshiba fluorescent lamp XGA
Fluorescent Lamp Replacement Procedure
Assembling the 14.1-inch XGA Toshiba Fluorescent Lamp
56 Replacing Toshiba fluorescent lamp XGA
Be careful not to damage the TAB
57 Replacing Toshiba fluorescent lamp XGA
58 Replacing Toshiba fluorescent lamp XGA
59 Replacing Toshiba fluorescent lamp XGA
60 Replacing Toshiba fluorescent lamp XGA
61 Replacing Toshiba fluorescent lamp XGA
Discard the tapes removed
62 Replacing Sharp fluorescent lamp SXGA+
63 Replacing Sharp fluorescent lamp SXGA+
Fluorescent Lamp4 Replacement Procedure
64 Replacing Sharp fluorescent lamp SXGA+
65 Replacing Sharp fluorescent lamp SXGA+
66 Replacing Sharp fluorescent lamp SXGA+
67 Replacing Sharp fluorescent lamp SXGA+
68 Replacing Sharp fluorescent lamp SXGA+
Replacement Procedure4.25 Fluorescent Lamp
69 Replacing Sharp fluorescent lamp SXGA+
70 Replacing Sharp fluorescent lamp SXGA+
71 Replacing Sharp fluorescent lamp SXGA+
Assembling the 14.1-inch SXGA+ Sharp Fluorescent Lamp
Appendices
Appendices
Appendix Contents
PJ2033
App-v
Figure B-4
TableC-11
TableC-40
Precautions for handling the LCD module
Appendix a Handling the LCD Module
Appendix a Handling the LCD Module
Appendix a Handling the LCD Module
Appendices
Appendix a Handling the LCD Module
Appendices
System Board FGFSY* Front View
Appendix B Board Layout
Mark Number Name
EC/KBC
System Board FGFSY* Back View
Figure B-2 System board FGFSY* layout back
Number Name
CPU
Sound Board FGFSD* Front and Back View
Front Back
Appendices Appendix B Board Layout
LED Board FGFLE* Front and Back View
Sensor/Switch Board FGFLS* Front and Back View
USB Board FGFUS* Front and Back View
Front
System Board PJ1001 Memory 1 connector 200-pin
Table C-1 Memory 1 connector 200-pin 1/3
Pin No Signal Name
Apx.C Pin Assignments
Table C-1 Memory 1 connector 200pin 2/3
Appendices Apx.C Pin Assignments
Appendix C Pin Assignments
SDQ35R-B2P
PJ1002 Memory 2 connector 200-pin
Table C-2 Memory 2 connector 200-pin 1/3
Appendix C Pin AssignmentsAppendices
SCB6B -B2P SCB7B-B2P GND
SDQ39R-B2P GND
SCK4-B2N
PJ1509 HDD interface connector 44-pin
Table C-3 HDD interface connector 44-pin
PJ1511 Select Bay interface connector 72-pin
Table C-4 Select Bay interface connector 72-pin
PJ1512 PC-Card interface connector 150-pin
Table C-5 PC-Card interface connector 150-pin 1/2
Appendices Apx.C Pin Assignments
Table C-5 PC-Card interface connector 150-pin 2/2
PJ1514 SD Card interface connector 12-pin
PJ123 Keyboard interface connector 34-pin
Table C-6 SD Card interface connector 12-pin
Table C-7 Keyboard interface connector 34-pin
PJ2003 PAD interface connector 8-pin
PJ1101 LED board interface connector 14-pin
PJ1000 Sensor/Switch board interface connector
11 PJ2026 Speaker Right connector 3-pin
12 PJ2027 Speaker Left connector 2 -pin
Table C-12 Speaker Left connector 2-pin
13 PJ2007 Docking interface connector 240-pin
Table C-13 Docking interface connector 240-pin 1/4
Table C-13 Docking interface connector 240-pin 2/4
DCD-PYP TXD-PYN PE-P5P PDB06-P5P GND PDB01-P5P
STROB-P5N
225 227 229
PJ2015 Mini PCI interface connector 124-pin
Table C-14 Mini PCI interface connector 124-pin 1/2
Table C-14 Mini PCI interface connector 124-pin 2/2
123 124
15 PJ2017 MDC1 interface connector 30-pin
16 PJ1003 MDC2 interface connector 2 -pin
PJ2019 Serial interface connector 9 -pin
PJ2020 Parallel interface connector 25-pin
19 PJ2033 USB0 interface connector 4-pin
20 PJ2034 USB1 interface connector 4-pin
21 PJ1004 USB board interface connector 6-pin
22 PJ4900 Bluetooth interface connector 20-pin
23 PJ1100 Sound board interface connector 30-pin
Table C-22 Bluetooth interface connector 20-pin
Table C-23 Sound board interface connector 30-pin
PJ651 Ieee 1394 interface connector
25 PJ4500 LAN interface connector 14-pin
26 PJ8800 DC-IN connector 4-pin
27 PJ8810 1st Battery connector 10-pin
PJ1005 RTC Battery connector 2-pin
29 PJ8770 FAN interface connector 3-pin
30 PJ5500 LCD interface connector 41-pin
Table C-28 RTC Battery connector 2-pin
Appendices Apx.C Pin Assignments
PJ5523 CRT interface connector 15-pin
32 PJ5501 TV connector 4-pin
Interface connector 15-pin
Table C-32 TV connector 4-pin
Sound Board PJ3000 System board interface connector 30-pin
34 PJ3001 Internal Microphone connector 2-pin
35 PJ3002 External Microphone connector 6-pin
36 PJ3003 Headphone connector 6-pin
Table C-36 Headphone connector 6-pin
LED Board 37 PJ3100 System board interface connector 14-pin
Table C-37 System board interface connector 14-pin
Table C-38 System board interface connector 10-pin
USB Board 39 PJ3300 System board interface connector 6-pin
40 PJ3301 USB port 2 connector 4-pin
Table C-39 System board interface connector 6-pin
Table C-40 USB port 2 connector 4-pin
Appendix C Pin Assignments
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes set 1 and set 2 1/4
Cap Keytop Code set Make Break
Make Break
Ctrl
Cap Keytop Code set Code se t Make Break
With left Shift
Table D-4 Scan codes with Fn key
Cap Code set
Break Make
Table D-6 No.124 key scan code
Key Shift Code set Top
United Kingdom UK Keyboard
United States US Keyboard
Appendix E Key LayoutAppendices
Appendices Appendix E Key Layout
Parallel Port Wraparound Connector
Serial Port Wraparound Connector
Appendix F Wiring Diagrams
LAN Loopback Connector
AppendicesAppendix F Wiring Diagrams
Appendix G Bios Rewrite Procedures
Rewriting the Bios
Tools
Appendices Appendix G Bios Rewrite Procedures
Appendix H EC/KBC Rewrite Procedures
Rewriting the EC/KBC
Appendices Appendix H EC/KBC Rewrite Procedures
Appendix I ReliabilityAppendices
Table I-1 Mtbf
Time hours
Appendices Appendix I Reliability
