Lenovo 3110 5

General troubleshooting

53

5General troubleshooting

Understanding error messages and flashing lights

Use this section to understand printer software error messages on your computer screen and a

blinking light on your printer.

Paper Jam message

For help clearing a paper jam, see “Printer has a paper jam” on page 57.

Ink Low message

A print cartridge is running out of ink. An Ink Low message appears when one of your cartridges is

25% full or less.

When this message appears you can:

•Click OK.

•Click the ? to get more information about ordering supplies.

•Order a new cartridge or locate a dealer near you by contacting the Lenovo Web site at

www.lenovo.com.

For help:

•Installing a new cartridge, see “Installing the cartridges” on page 43.

•Ordering supplies, see “Ordering supplies” on page 48.

For information about: See page:

Understanding error messages and flashing lights 53

Resolving unsuccessful or slow printing 54

Clearing paper misfeeds or jams 56

Solving print quality problems 58

Solving specialty media problems 60

Contents

Main Lenovo 3110 DigitalPrinter Edition: May 2003 Contents Contents Chapter 1: Printer overview.......................................................... 5 Chapter 2: Printing ideas............................................................. 10 Chapter 3: Maintenance............................................................... 42 Page Printer overview 1 Understanding the printer parts Lenovo 3110 DigitalPrinter Understanding the printer software Printer driver Customizing the settings for your document Lenovo Solution Center The following table describes the LSC tabs: 2 Printing on plain paper Printing photos Page Printing on premium or coated paper Step 3: Print your photos Printing on premium or coated paper Step 1: Load the premium or coated paper Printing on both sides of a sheet of paper Page Page Printing cards Step 1: Load the cards Step 3: Print your cards Printing envelopes Step 1: Load the envelopes Page Step 3: Print your envelopes Printing color images in black and white Page Printing a booklet Page Step 4: Build your booklet Printing labels Step 1: Load the labels Page Printing handouts Page Step 3: Print your handouts Printing a poster Page Step 3: Print your poster Assemble your poster Printing iron-on transfers Step 1: Load the iron-on transfers Step 3: Print your iron-on transfer Printing transparencies Printing transparencies Step 1: Load the transparencies Step 3: Print your transparencies Printing your document in reverse order Page Printing a banner Step 1: Load the banner paper Page Step 3: Print your banner Printing on custom size paper Step 1: Load the custom size paper Page 3 Replacing the print cartridges Removing the used cartridges Installing the cartridges Page Specifying cartridge settings in the printer software Aligning the print cartridges Improving print quality Improving print quality 1 2 3 Preserving the print car tridges Preserving the print cartridges Page Setup troubleshooting 4 Troubleshooting checklist Solving printer software installation problems When I insert the printer software CD, nothing happens. Page Removing the printer software Installing the printer software Using the CD that came with your printer Using the World Wide Web General troubleshooting 5 Understanding error messages and flashing lights Paper Jam message Ink Low message Resolving unsuccessful or slow printing Resolving unsuccessful or slow printing Printer is plugged in, but does not print Resolving unsuccessful or slow printing Test page does not print Alignment page does not print Clearing paper misfeeds or jams Printer ejects a blank page after appearing to print Printer prints very slowly Clearing paper misfeeds or jams Paper misfeeds or multiple sheets feed Clearing paper misfeeds or jams Printer does not feed envelopes or specialty media Printer has a paper jam 1 2 Solving print quality problems Solving print quality problems Characters are missing or unexpected Printed characters are improperly formed or misaligned Colors on the printout differ from the colors on the screen 1 2 3 Solving specialty media problems Glossy or photo papers or transparencies stick together Transparencies or photos contain white lines Service station in China Service station in China Service station in China Notices Electronic emission notices Glossary Page Page Index A B C D M N O P Q T U