Understanding error messages and flashing lights | Lenovo 3110

5	General troubleshooting

For information about:	See page:
Understanding error messages and flashing lights	53

Resolving unsuccessful or slow printing	54

Clearing paper misfeeds or jams	56

Solving print quality problems	58

Solving specialty media problems	60

Understanding error messages and flashing lights

Use this section to understand printer software error messages on your computer screen and a blinking light on your printer.

Paper Jam message

For help clearing a paper jam, see “Printer has a paper jam” on page 57.

Ink Low message

A print cartridge is running out of ink. An Ink Low message appears when one of your cartridges is 25% full or less.

When this message appears you can:

•Click OK.

•Click the ? to get more information about ordering supplies.

•Order a new cartridge or locate a dealer near you by contacting the Lenovo Web site at www.lenovo.com.

For help:

•Installing a new cartridge, see “Installing the cartridges” on page 43.

•Ordering supplies, see “Ordering supplies” on page 48.

General troubleshooting

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Lenovo 3110 Understanding error messages and flashing lights, Paper Jam message, Ink Low message, General troubleshooting

Contents

How to print several projects on various types of paper Checklist to find solutions to common setup problemsLearn about the printer parts and the printer software Caring for your cartridges and ordering supplies Edition May Contents Setup troubleshooting Printer overview Understanding the printer partsLenovo 3110 DigitalPrinter Understanding the printer software Understanding the printer softwarePrinter driver Customizing the settings for your document Paper Setup tab Lenovo Solution Center Following table describes the LSC tabs Printing ideas Printing on plain paperLoad the paper Printing photos Customize the print settingsPrint your document Load the photo paper Customize the print settings Print your photos Printing on premium or coated paperLoad the premium or coated paper Printing on premium or coated paper Printing on both sides of a sheet of paper Printing on both sides of a sheet of paper Load the paper Select Side Flip or Top Flip Printing cards Printing cardsLoad the cards Print your cards Printing envelopesLoad the envelopes Printing envelopes Customize the print settings Printing color images in black and white Printing color images in black and whitePrint your envelopes Print your document Printing a booklet Printing a booklet Customize the print settings Build your booklet Printing labels Printing labelsLoad the labels Customize the print settings Printing handouts Printing handoutsPrint your labels Select Side Flip or Top Flip binding Printing a poster Printing a posterPrint your handouts Load the paper Assemble your poster Print your poster Printing iron-on transfers Printing iron-on transfersLoad the iron-on transfers Print your iron-on transfer Printing transparencies Printing transparenciesLoad the transparencies Print your transparencies Printing your document in reverse order Printing your document in reverse order Print your document Printing a banner Printing a bannerLoad the banner paper Customize the print settings Print your banner Printing on custom size paperLoad the custom size paper Printing on custom size paper Print your document Removing the used cartridges MaintenanceReplacing the print cartridges Replacing the print cartridges Installing the cartridges Replacing the print cartridges Specifying cartridge settings in the printer software Improving print quality Improving print quality Preserving the print cartridges Preserving the print cartridges Ordering supplies Ordering supplies Setup troubleshooting Troubleshooting checklist Solving printer software installation problems Solving printer software installation problemsWhen I insert the printer software CD, nothing happens Windows 98/Me Windows 2000/XP Removing the printer software Installing the printer software General troubleshooting Understanding error messages and flashing lightsPaper Jam message Ink Low message Resolving unsuccessful or slow printing Power/Resume button is blinkingPrinter is plugged in, but does not print Resolving unsuccessful or slow printing Alignment page does not print Test page does not print Printer ejects a blank page after appearing to print Clearing paper misfeeds or jamsPrinter prints very slowly Paper misfeeds or multiple sheets feed Printer has a paper jam Printer does not feed envelopes or specialty media Solving print quality problems Solving print quality problemsPrint is too dark or smudged Vertical straight lines are not smooth Colors on the printout differ from the colors on the screen Characters are missing or unexpectedPrinted characters are improperly formed or misaligned Colors on the printout are faded Solving specialty media problemsPhotos do not print as expected Glossy or photo papers or transparencies stick together Service station in China Service station in China Service station in China Electronic emission notices Glossary Page Printer port. See USB port Index Page Unsuccessful or slow