Chapter9.Preventingproblems
AnimportantpartofowningaThinkPadnotebookismaintenance.Withpropercare,youcanavoid
commonproblems.Thefollowingsectionsprovideinformationthatcanhelpyoutokeepyourcomputer
runningsmoothly.
•Generaltipsforpreventingproblems
•Makingsuredevicedriversarecurrent
•Takingcareofyourcomputer
Generaltipsforpreventingproblems
1.Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,Windows
willslowdownandmightproduceerrors.
Tocheckthecapacityofyourharddiskdrive,clickStart➙Comput er.
2.Emptyyourrecyclebinonaregularbasis.
3.Usediskdefragmenttoolregularlyonyourharddiskdrivetoimprovedataseekandreadtimes.
4.T ofreeupdiskspace,uninstallunusedapplicationprograms.
Note:Youmightalsowanttolookforapplicationprogramduplicationoroverlappingversions.
5.CleanoutyourInbox,Sent,andT rashfoldersfr omyoure-mailclientprogram.
6.A tleastonceaweek,makeapointtobackupyourdata.Ifcriticaldataispresent,itisagoodidea
toperformadailybackup.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritable
opticaldrivesareavailableformostmachinesandareeasilyinstalled.
7.UseorscheduleSystemRestoretotakeasystemsnapshotperiodically.Formoreinformationabout
SystemRestoreseeRecoveryoverview.
8.Updat edevicedriversandUEFIBIOSwhenneeded.
9.P roleyourmachineathttp://www.lenovo.com/supportt okeepuptodatewithcurrentdriversand
revisions.
10.K eepuptodatefordevicedriversonothernon-Lenovohardware.Y oumightwanttoreadthedevice
driverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
11.K eepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minor
issuesyouhaveexperiencedandhowyouresolvedthem.
12.Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreloadontothemachine,the
followingtipsmighthelpalongtheway:
•Removeallexternaldevicessuchastheprinter,keyboard,etc.
•Makesurethatyourbatteryischargedandthatyouhavetheacpowerconnected.
•BootintotheThinkPadSetupandloadthedefaultsettings.
•Restartthemachineandstarttherecovery.
•Ifyourmachineusesdiscsastherecoverymedia,DONOTremovethediscfromthedriveuntil
promptedtodoso.
13.F orsuspectedharddiskdriveissues,refertoUsingLenovoThinkVantageT oolboxandrunLenovo
ThinkVantageToolboxforadiagnostictestofthedrivepriortocallingtheCustomerSupportCenter.
Ifyourcomputerdoesnotstartup,downloadthelestocreateabootableself-testmediafromthe
followingWebsitehttp://www.lenovo.com/hddtest.Runthetestandrecordanymessagesorerror
codes.Ifthetestreturnsanyfailingerrorcodesormessages,calltheCustomerSupportCenterwiththe
codesormessagesandthecomputerinfrontofyou.Atechnicianwillassistyoufurther.
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