IftheoptionalQuickChargerisavailable,useittochargetheover-dischargedbatterypack.
Ifthebatterypackcannotbefullychargedin24hours,callLenovoCustomerServiceCentertohave
itserviced.
•Problem:Yourcomputershutsdownbeforethebatt erystatusindicatorshowsempty,-or-Your
computeroperatesafterthebatterystatusindicatorshowsempty.
Solution:Dischargeandrechargethebatterypack.
•Problem:Theoperatingtimeforafullychargedbatterypackisshort.
Solution:Dischargeandrechargethebatterypack.Ifyourbattery'soperatingtimeisstillshort,call
LenovoCustomerServiceCentertohaveitserviced.
•Problem:Thecomputerdoesnotoperatewithafullychargedbatterypack.
Solution:Thesurgeprotectorinthebatterypackmightbeactive.Turnoffthecomputerforoneminutet o
resettheprotector;thenturnonthecomputeragain.
•Problem:Thebatterypackcannotbecharged.
Solution:Youcannotchargethebatterywhenitistoohot.Turnoffthecomputerandallowittocoolto
roomtemperature.Ifitstillcannotbecharged,callLenovoCustomerServiceCentertohaveitserviced.
ACpoweradapterproblems
•Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedinthetaskbar.Alsotheacpowerindicatordoes
notlightup.
Solution:Doasfollows:
1.Mak esurethattheconnectionoftheacpoweradapteriscorrect.Forconnectingtheacpower
adapter,seetheSetupInstructionsmanualincludedintheshippingcontentsofyourcomputer.
2.Iftheabovestepiscorrect,turnoffthecomputer,thendisconnecttheacpoweradapter.
3.Reconnecttheacpoweradapter,thenturnonthecomputer.
4.Ifthepoweradaptericonstilldoesnotappearonthetaskbarandtheacpowerindicatordoesnot
lightup,havetheacpoweradapterandyourcomputerserviced.
Note:Todisplaythepoweradapter(powerplug)icon,clickShowhiddeniconsinthetaskbar.
Powerproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:
1.V erifythepowerswitch.RefertoSystem-statusindicators.Thepowerswitchisilluminatedwhenever
thecomputerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpower
adapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andmakesurethatthepowercableis
rmlyattachedtotheadapterbrickandthecomputer.
4.V erifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
5.Removealldevicesandthentestforsystempowerwithminimaldevicesattached.
a.Disconnecttheacpoweradapterandallcablesfromthecomputer.
b.Closethecomputerdisplay,andturnthecomputerover.
Chapter10.Troubleshootingcomputerproblems137