Problem Solution | Xerox 3116 guide

		Problem			Solution

	Background				Background scatter results from bits of toner distributed on
		scatter			the printed page.
					• The paper may be too damp. Try printing with a different
					batch of paper. Do not open packages of paper until
					necessary so that the paper does not absorb too much
					moisture.
					• If background scatter occurs on an envelope, change the
					printing layout to avoid printing over areas that have
					overlapping seams on the reverse side. Printing on seams
					can cause problems.
					can cause problems.
					• If background scatter covers the entire surface area of a
					printed page, adjust the print resolution through your
					software application or the printer properties.

		Misformed			• If characters are improperly formed and producing hollow
		characters			images, the paper stock may be too slick. Try a different
					paper. See “Paper Specifications” on page 7.13.
					• If characters are improperly formed and producing a wavy
					effect, the scanner unit may need service. Verify that it
					also occurs on a demo page by pressing the



					button on the control panel when the printer is ready. For
					service, contact a service representative.



		Page skew			• Check the paper type and quality. See “Paper
					Specifications” on page 7.13.
					Specifications” on page 7.13.
					• Ensure that the paper or other material is loaded correctly
					and the guides are not too tight or too loose against the
					paper stack.

Curl or wave		• Check the paper type and quality. Both high temperature
		and humidity can cause paper curl. See “Paper
		and humidity can cause paper curl. See “Paper
		Specifications” on page 7.13.
		• Turn over the stack of paper in the input tray. Also try
		rotating the paper 180° in the input tray.
		• Push the output lever and try printing to the face up
		output slot.

6

SOLVING PROBLEMS 6.15

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Xerox 3116 manual Problem Solution

Contents

Phaser Page Contents Printing on Card Stock or Printing Multiple Pages on One Sheet of Paper Redistributing Toner Replacing the Toner Cartridge Cleaning the Outside Cleaning the InsideTips for Avoiding Paper Jams When Printing Appendix Important Precautions and Safety Information Page Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Safety Notes This product must be connected to a protective earth circuit USA Introduction Special Features Print with excellent quality and high speedHandle paper flexibly Create professional documents You can print in Windows 98/Me/2000/XP Save your time and moneyPrint in various environments Printer Components Front View Inside View Rear View Description On Line/Error and Toner Save LEDsUnderstanding the Control Panel Cancel Button Function Description Introduction Setting Up Your Printer Unpacking Components may differ from one country to another Carefully remove all of packing tapes from the printer Selecting a LocationClearance Space Installing the Toner Cartridge Setting UP Your Printer Loading Paper Slide the tray back into the printer Load paper with the print side facing downMake sure that all four corners are flat in the tray Changing the Paper Size in the Tray To your computer with a Universal Serial Bus USB cable Connecting a Printer CableUsing a USB Cable Turning the Printer on Printing a Demo Installing Printer Software Printer Driver FeaturesIf you are printing from Windows If you are printing in Linux Installing Printer software in Windows Installing Printer softwareSystem Requirements If the CD-ROM drive does not automatically run Click Install Printer Driver Driver Maintenence Reinstalling Printer softwareRemoving Printer software Select Xerox Phaser 3116, and Language Selection Changing the Display Language Using Print Materials Choosing Paper and Other Materials Sizes and Capacities Size Input Source/Capacitya Tray Guidelines for Paper and Special Materials Selecting the Output Location Printing to the Top Output Tray Face down Printing to the Rear Output Tray Face up To open the rear output tray Using the Tray Using the Manual Feeder Double-click this icon to view Queue of the print jobs Guidelines Adjust the guide to the edge of the envelope stackPrinting on Envelopes Printing on Labels Adjust the guide to fit the width of the labels Printing on Transparencies Using Print Materials Printing on Card Stock or Custom-sized Materials Printing on Preprinted Paper Load with the design face up, top edge towards the printer Printing Tasks Printing a Document Landscape Canceling a Print Job There are two ways to cancel a print jobTo stop a print job from the Control Panel Press the button on the control panel Using a Favorite Setting Using HelpTo stop a print job from the Printers folder Favorites option, which is visible on each properties tab Setting Paper Properties Property Description Color Paper Using the Toner Save Mode Printing Multiple Pages on One Sheet of Paper N-Up Printing From the Layout tab, choose Multiple Pages per Side Scaling Your Document Select the page order, if necessary Fitting Your Document to a Selected Paper Size Printing Posters Setting Graphic Properties Advanced Options Darkness ResolutionToner Save ➃ True-Type Options Advanced Using an existing Watermark Printing Watermarks Creating a Watermark Deleting a Watermark Click Update to save the changes Click OKEditing a Watermark Creating a New Page Overlay What is an Overlay?Printing Overlays Overlays window, click Create Overlay Using a Page Overlay Click the Other Features tab Click OK until you exit the Print window Deleting a Page OverlayClick Delete Overlay Using Output Options From the drop-down listPrint Order Normal Your printer prints in normal order Windows 98/Me Setting Up Locally Shared PrinterSetting Up Host Computer Fill in the Shared Name field, and then click OK Setting Up Client PCWindows 2000/XP Setting Up Client PC Maintaining Your Printer Toner cartridge life expectancy Maintaining the Toner CartridgeToner cartridge storage Redistributing Toner Replacing the Toner Cartridge Cleaning the Printer Cleaning the OutsideCleaning the Inside Cleaning inside the printer Maintaining Your Printer Printing a cleaning sheet Consumables and Replacement Parts Items Yield Average Solving Problems Troubleshooting Checklist Check Solution Select Xerox Phaser 3116 Solving General Printing ProblemsProblem Possible Cause Solution Reinstall the printer driver see Specifications required by the printerSelect the desired spool setting Settings matches the paper in the tray Text is wrong But are blank Defective or out Toner Setting Print the document with selecting Illustrations Download as Bit ImagePrint Wrong Advanced options of the Graphic Water as hot water will set the toner into the fabric Clearing Paper JamsPaper Exit Area Solving Problems Paper Feed Area Around the Toner Cartridge From the Orientation option of the Layout tab, set Rotate option to 90º Tips for Avoiding Paper Jams Solving Print Quality ProblemsPrint Quality Checklist Solving Print Quality Problems Light or fadedPrint Dropouts Toner smear Problem Solution Wrinkles or Black pages If horizontally aligned black streaks or smears appear Curl Troubleshooting Error Messages LED pattern Possible Problems and SolutionsLED status legend Front cover is open. Close the front cover Common Windows Problems Problem Possible Cause and Solution Common Linux Problems /etc/printcap file Memory usage Am trying to print a Rotated and croppedThat would result in a cropped output White nothing is Errors Owning the spooler daemon On my PCL or SPL Error messages printingYour software vendor to inform them of the issue Able to print Appendix Using Your Printer in Linux Installing the Printer DriverSupported OS Recommended Requirements Installing Printer Driver Appendix Appendix Changing the Printer Connection Method From the Startup Menu icon at the bottom of the desktop Uninstalling the Printer DriverSelect Linux Printer and then Configuration Tool Using the Configuration Tool Select Complete uninstall and then click Uninstall Appendix Changing Llpr Properties Llpr Properties window opens When printing images files, i.e. when a non-PostScriptDocument is passed to Llpr on the command line. But Printer Specifications Specifications and Description20 ~ 80 % RH Emulation Paper Specifications Overview Paper Dimensionsa Weight Capacityb Supported Sizes of Paper Guidelines for Using Paper Symptom Problem with Solution Paper Paper Specifications Category SpecificationsPaper Output Capacity Output Tray Capacity Printer and Paper Storage Environment Appendix Index