Printer, Reinstall the printer driver see, Half | Xerox 3116

	Problem	Possible Cause	Solution

	The printer	The printer driver may	Reinstall the printer driver; see
	does not print.	be incorrectly	page 2.15. Try printing a demo page.
	(continued)	installed.

		The printer is	Check the LEDs on the control panel to
		malfunctioning.	determine if the printer is indicating a
			system error.

	Printer selects	The paper source	For many software applications, the paper
	materials from	selection in the printer	source selection is found under the Paper
	the wrong	properties may be	tab within the printer properties. Select
	paper source.	incorrect.	the correct paper source. See page 4.6.

	Paper does not	Paper has not been	Remove paper from the tray and reload it
	feed into the	loaded correctly.	correctly.
	printer.
	printer.	There is too much	Remove excess paper from the tray.
		There is too much	Remove excess paper from the tray.
		paper in the tray.

		The paper is too thick.	Use only paper that meets the
			specifications required by the printer.

	Print job is	The job may be very	Reduce the complexity of the page or try
	extremely	complex.	adjusting the print quality settings.
	slow.		The maximum print speed of the printer
			The maximum print speed of the printer
			is 14(A4) or 15(Letter) pages per minute.

		If using Windows 98/	From the Start menu, choose Settings
		Me, the Spooling	and Printers. Right-click the Xerox
		Setting may be set	Phaser 3116 printer icon, choose
		incorrectly.	Properties, click the Details tab, and
			then choose the Spool Settings button.
			Select the desired spool setting.

	Half the page	The page layout is too	Simplify the page layout and remove any
	is blank.	complex.	unnecessary graphics from the document.

		The page orientation	Change the page orientation in your
		setting may be	application.
		incorrect.

		The paper size and	Ensure that the paper size in the print
		the paper size settings	settings matches the paper in the tray.
		do not match.

6.4 SOLVING PROBLEMS

Image 93

Xerox 3116 Printer, Reinstall the printer driver see, Materials from, Wrong Properties may be, Paper source Incorrect

Contents

Phaser Page Contents Printing Multiple Pages on One Sheet of Paper Printing on Card Stock or Cleaning the Outside Cleaning the Inside Tips for Avoiding Paper Jams When PrintingRedistributing Toner Replacing the Toner Cartridge Appendix Important Precautions and Safety Information Page Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Safety Notes This product must be connected to a protective earth circuit USA Introduction Print with excellent quality and high speed Special FeaturesHandle paper flexibly Create professional documents Save your time and money Print in various environmentsYou can print in Windows 98/Me/2000/XP Front View Printer Components Rear View Inside View On Line/Error and Toner Save LEDs Understanding the Control PanelDescription Function Description Cancel Button Introduction Setting Up Your Printer Components may differ from one country to another Unpacking Selecting a Location Clearance SpaceCarefully remove all of packing tapes from the printer Installing the Toner Cartridge Setting UP Your Printer Loading Paper Load paper with the print side facing down Make sure that all four corners are flat in the traySlide the tray back into the printer Changing the Paper Size in the Tray Connecting a Printer Cable Using a USB CableTo your computer with a Universal Serial Bus USB cable Turning the Printer on Printing a Demo Printer Driver Features Installing Printer SoftwareIf you are printing from Windows If you are printing in Linux Installing Printer software Installing Printer software in WindowsSystem Requirements If the CD-ROM drive does not automatically run Click Install Printer Driver Reinstalling Printer software Removing Printer softwareDriver Maintenence Changing the Display Language Select Xerox Phaser 3116, and Language Selection Using Print Materials Choosing Paper and Other Materials Size Input Source/Capacitya Tray Sizes and Capacities Guidelines for Paper and Special Materials Printing to the Top Output Tray Face down Selecting the Output Location To open the rear output tray Printing to the Rear Output Tray Face up Using the Tray Using the Manual Feeder Double-click this icon to view Queue of the print jobs Adjust the guide to the edge of the envelope stack Printing on EnvelopesGuidelines Printing on Labels Printing on Transparencies Adjust the guide to fit the width of the labels Using Print Materials Printing on Card Stock or Custom-sized Materials Printing on Preprinted Paper Load with the design face up, top edge towards the printer Printing Tasks Printing a Document Landscape There are two ways to cancel a print job Canceling a Print JobTo stop a print job from the Control Panel Press the button on the control panel Using Help Using a Favorite SettingTo stop a print job from the Printers folder Favorites option, which is visible on each properties tab Property Description Setting Paper Properties Color Paper Using the Toner Save Mode From the Layout tab, choose Multiple Pages per Side Printing Multiple Pages on One Sheet of Paper N-Up Printing Select the page order, if necessary Scaling Your Document Fitting Your Document to a Selected Paper Size Printing Posters Setting Graphic Properties Resolution Toner SaveAdvanced Options Darkness Advanced ➃ True-Type Options Printing Watermarks Using an existing Watermark Creating a Watermark Click Update to save the changes Click OK Editing a WatermarkDeleting a Watermark What is an Overlay? Printing OverlaysCreating a New Page Overlay Overlays window, click Create Overlay Click the Other Features tab Using a Page Overlay Deleting a Page Overlay Click Delete OverlayClick OK until you exit the Print window From the drop-down list Using Output OptionsPrint Order Normal Your printer prints in normal order Setting Up Locally Shared Printer Setting Up Host ComputerWindows 98/Me Setting Up Client PC Windows 2000/XPFill in the Shared Name field, and then click OK Setting Up Client PC Maintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageToner cartridge life expectancy Redistributing Toner Replacing the Toner Cartridge Cleaning the Outside Cleaning the PrinterCleaning the Inside Cleaning inside the printer Maintaining Your Printer Printing a cleaning sheet Items Yield Average Consumables and Replacement Parts Solving Problems Check Solution Troubleshooting Checklist Solving General Printing Problems Problem Possible Cause SolutionSelect Xerox Phaser 3116 Specifications required by the printer Reinstall the printer driver seeSelect the desired spool setting Settings matches the paper in the tray But are blank Defective or out Toner Text is wrong Download as Bit Image Setting Print the document with selecting IllustrationsPrint Wrong Advanced options of the Graphic Clearing Paper Jams Paper Exit AreaWater as hot water will set the toner into the fabric Solving Problems Paper Feed Area Around the Toner Cartridge Rotate option to 90º From the Orientation option of the Layout tab, set Solving Print Quality Problems Print Quality ChecklistTips for Avoiding Paper Jams Light or faded Solving Print Quality ProblemsPrint Dropouts Toner smear Problem Solution Black pages Wrinkles or Curl If horizontally aligned black streaks or smears appear LED pattern Possible Problems and Solutions Troubleshooting Error MessagesLED status legend Front cover is open. Close the front cover Problem Possible Cause and Solution Common Windows Problems /etc/printcap file Common Linux Problems Rotated and cropped Memory usage Am trying to print aThat would result in a cropped output White nothing is Error messages printing Errors Owning the spooler daemon On my PCL or SPLYour software vendor to inform them of the issue Able to print Appendix Installing the Printer Driver Using Your Printer in LinuxSupported OS Recommended Requirements Installing Printer Driver Appendix Appendix Changing the Printer Connection Method Uninstalling the Printer Driver Select Linux Printer and then Configuration ToolFrom the Startup Menu icon at the bottom of the desktop Select Complete uninstall and then click Uninstall Using the Configuration Tool Appendix Changing Llpr Properties When printing images files, i.e. when a non-PostScript Document is passed to Llpr on the command line. ButLlpr Properties window opens Specifications and Description Printer Specifications20 ~ 80 % RH Emulation Overview Paper Specifications Supported Sizes of Paper Paper Dimensionsa Weight Capacityb Symptom Problem with Solution Paper Guidelines for Using Paper Category Specifications Paper SpecificationsPaper Output Capacity Output Tray Capacity Printer and Paper Storage Environment Appendix Index